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Field Compliance: Point-of-Sale Market Conduct
Field Compliance: Customer Service
Field Compliance: Managing Market Conduct and Ethics
Building a Compliance Culture

Field Compliance: Point-of-Sale Market Conduct

Train producers to:

  • Ensure the products they sell meet the customer’s needs.
  • Fully educate the client as to the product’s features and benefits.
  • Make recommendations that are suitable to the client.
  • Complete all paperwork accurately, thus fulfilling their responsibility to the company as part of the underwriting process.
  • Maintain proper documentation of the sale.
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