Aligning company capabilities with the needs of your market and distribution is critical to achieving corporate, sales, and productivity objectives. An operation encompasses the numerous functions that keep the sales machine finely tuned. IT, Policy Administration, and Customer Service are just a few of the components that work behind the scenes to facilitate and support the company’s vision, strategic plan, and marketing initiatives.
Maintaining optimum efficiency and keeping all the pieces moving in tandem is a constant challenge. Altering one or more processes in Policy Administration may affect Customer Service behaviors or workflow.
LIMRA Consulting offers an array of expertise across the Operations spectrum including:
- Innovative technology to improve customer retention
- Organizational development initiatives that address processes, resources, competencies and accountabilities
- Redesign of business processes, resulting in updates, upgrades, or something totally new