2016 Social Business Conference For Financial Services Agenda

Wednesday, August 17, 2016

11:00 a.m. - 7:00 p.m. - Registration Desk Open

1:00 p.m. - 3:30 p.m. - Inside the Innovation

Waterfront III

4:00 p.m. - 5:00 p.m. - LIVE from the Mainstage: Hearsay On the Air Podcast

Waterfront II

5:15 p.m. - 6:00 p.m. - App-tastic!

Waterfront II

6:00 p.m. - 7:00 p.m. - Reception with Exhibitors

Thursday, August 18, 2016

6:00 a.m. - 6:40 a.m. - Instagram Walk & Runners’ Meet-Up

Meet at Conference Registration Desk - Harborview Lobby

7:00 a.m. - 5:00 p.m. - Registration Open

7:30 a.m. - 8:15 a.m. - Continental Breakfast with Exhibitors

8:15 a.m. - 9:30 a.m. - General Session

Everything Has Changed, Nothing is Different

Amphitheatre

9:30 a.m. - 9:45 a.m. - Networking Break with Exhibitors

9:45 a.m. - 10:45 a.m.: CONCURRENT SESSIONS 1

1.1 Social & Digital Data Analytics

Waterfront II

1.2 Mobile and Social: The Digital Edge

Waterfront III

1.3 IRL: Hearing from Social Advisors

Amphitheatre

10:45 a.m. - 11:00 a.m. - Networking Break with Exhibitors

11:00 a.m. - 12:00 p.m.: CONCURRENT SESSIONS 2

2.1 Employee Advocacy: The Power of Your Crowd

Waterfront III

2.2 Social Media ROI and Measuring the Social Potential

Waterfront II

2.3 "Liking" Life Insurance on Facebook

Amphitheatre

12:00 p.m. - 1:00 p.m. - Lunch with Exhibitors

1:00 p.m. - 2:00 p.m.: CONCURRENT SESSIONS 3

3.1 Content Happens

Amphitheatre

3.2 Customer Service

Waterfront III

3.3 Disruptive Insurance Business Models: What Can We Learn from Startups Who Want to Eat Our Lunch?

Waterfront II

2:00 p.m. - 2:30 p.m. - Networking Break with Exhibitors

2:30 p.m. - 3:15 p.m. - Google This: Micro-Moments and The Customer Experience Journey

Amphitheatre

3:15 p.m. - 4:00 p.m. - 4th Annual Silver Bowl Awards Presentation

Amphitheatre

4:00 p.m. - 4:14 p.m. - Networking Break with Exhibitors

4:14 p.m. - #SilverBowlAwardSessions 4.1 - 4.6

4:15 p.m. - 5:15 p.m.: Concurrent Sessions

4.1 – Best Use of Social for Consumer Education

Amphitheatre

4.2 – Best Use of Social for Customer Services

Waterfront III

4.3 – Best Use of Social for Recruiting

Waterfront 1A

4.4 – Best Integrated Social Campaign

Waterfront 1B

4.5a – Best Use of Social for Social Good (first half hour)

Waterfront 1C

4.5b – Best Use of Emerging Social Channels (second half hour)

Waterfront 1C

4.6 – Best Use of Social by Agent/Advisor

Waterfront II

5:15 p.m. - 6:30 p.m. - SILVER BOWL AWARDS RECEPTION

Friday, August 19, 2016

7:00 a.m. - 12:00 p.m. - Registration Open

7:30 a.m. - 8:00 a.m. - Continental Breakfast with Exhibitors

8:00 a.m. - 8:45 a.m. - GENERAL SESSION

The Omnichannel Client and Advisor

Amphitheatre

8:45 a.m. - 9:10 a.m. - Networking Break with Exhibitors

9:15 a.m. - 10:00 a.m. - General Session

The Power of Thought Leadership: Building Your Brand in a Crowded Social Space

Amphitheatre

10:00 a.m. - 10:15 a.m. - Refreshment Break

10:15 a.m. - 11:00 a.m. - GENERAL SESSION

Embracing the Financial Shift

Amphitheatre

11:00 a.m. - 12:00 p.m. - General Session

Disruptive Innovation

Amphitheatre

12:00 p.m. - Conference Adjourned