2017事務オペレーション戦略カンファレンス Agenda

Monday, May 22, 2017

7:30 a.m. - 5:00 p.m. - Registration Opens

8:30 a.m. - 9:00 a.m. - Welcome & Opening Remarks

9:00 a.m. - 10:30 a.m. - The Future of Work – What is Coming & How to Prepare Your Organisation for Success

10:30 a.m. - 11:00 a.m. - Networking Break

11:00 a.m. - 12:00 p.m. - The Transformative Power of Blockchain Technology

12:00 p.m. - 1:00 p.m. - Lunch

1:00 p.m. - 2:00 p.m.:

1A - OMNIChannel Customer Support

1B - Reinventing the Life Business in the Smart Era

1C - Implementing Operational Strategies: Bridging the Digital Gap in the C-Suite

2:00 p.m. - 2:20 p.m. - Session Change

2:20 p.m. - 3:20 p.m.: Concurrent Sessions

2A - Behavioral Economics

2B - Is your contact centre ready for destruction?

1A - OMNIChannel Customer Support

3:20 p.m. - 3:50 p.m. - Networking Break

3:50 p.m. - 5:00 p.m. - The Convergence of Technology: How Will Selfies, Wearables, and AI Change Insurance?

5:00 p.m. - Networking Reception

Tuesday, May 23, 2017

8:45 a.m. - 9:00 a.m. - Welcome Back

9:00 a.m. - 10:45 a.m. - LOMA’s Education Initiatives & the Great Eastern Story

10:45 a.m. - 11:15 a.m. - Networking Break

11:15 a.m. - 12:15 p.m. - Creating and Leading Innovation in the Korean Market in an Era of Disruption

12:15 p.m. - 1:15 p.m. - Lunch

1:15 p.m. - 2:30 p.m. - Executive Panel: Strategic Talent Management: Find them, get them, keep them

2:30 p.m. - 3:00 p.m. - Networking Break

3:00 p.m. - 4:00 p.m. - Closing Keynote Presentation: Strategy Implementation Challenge