Research

In today’s performance-driven business environment, market intelligence can provide a company with an enviable competitive advantage. At LIMRA, we strive to provide relevant, timely and customer-focused market research and intelligence to drive results.

Asia-Pacific: English

China -- Agent Production and Survival (2009)

Learn about agent retention and productivity practices in China from this study.

(Author: Ingrid R. Goodenow 27 Oct 2009

Channel Conflict: A Focus on the Korean Life Insurance Industry (2009)

Korean companies should take potential channel conflict more seriously.

(Author: Woo Seung Na 09 Oct 2009

Agent Production and Survival: Asia Region (2009)

What are agent retention rates and productivity levels in Asia?

(Author: Ingrid R. Goodenow 21 Aug 2009

Agent Production and Survival - Malaysia (2009)

Learn about agent productivity and retention practices in Malaysia from this report.

(Author: Ingrid Goodenow 24 Jun 2009

Call Center Operations in Asia (2009)

Although insurers in Asia use word-of-mouth/employee referral as a recruiting strategy, some companies still report an average tenure for call center representatives which falls below 12 months.

(Author: Ruthine Williams-Baron 11 Jun 2009

Call Center Operations in China (2009)

Recruiting and retention are major challenges among insurers in China who use call centers.

(Author: Ruthine Williams-Baron 09 Jun 2009

LIMRA Spotlight

Podcast – The View From Asia. In early 2009, Gary Aluise, head of LIMRA’s international business, met with executives of member companies in Asia who are guiding their firms through economic turmoil. (Available in English only.)
The Strategic Issues Conference will take place at the Shangri-La Hotel in Kuala Lumpur, Malaysia on June 21-23. This prestigious event is an opportunity for senior leaders to explore topics such as product innovation, agency and risk management, and technology. Register today!
Ben Stein, renowned economist and humorist, to speak at LIMRA Annual Meeting! Register today and experience the wit and humor of Ben Stein as he explores the economic crisis and sheds light on how we got to our current situation and how we will recover.

Solutions

Distribution Channel Analyzer Analyze the productivity of your current sales force and project future results.
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