Recent Research

Hot Topics

• Hot Topics -- Employers, Employees and H1N1 (2009)   (16 Nov 2009)

• Hot Topics -- The Importance of Diversity in the Workplace (2009)   (09 Nov 2009)

• Hot Topics -- Medical Tourism: Patients with Passports (2009)   (02 Nov 2009)

Research Reports

• Canada -- Canadian Individual Critical Illness Insurance Sales (2009, 3rd quarter)
  See which products are faring better as Canadian CI sales improved in the third quarter of 2009.
  (Author: Karen R. Terry, 20 Nov 2009)

• Individual Long-Term Care Insurance (2009, 3rd quarter)
  This report provides third quarter YTD trends and benchmarking information for the U.S. Individual Long-Term Care Insurance marketplace.
  (Author: Karen Fisherkeller, 20 Nov 2009)

• Canada -- Canadian Sales Force and Retention (2008)
  This annual report looks at the 2008 calendar-year retention of career agents.
  (Author: Margaret S. Honan, 18 Nov 2009)

• Producer Response to the Financial Crisis: LIMRA's Views on The Fall Series (2009)
  The financial services industry changed forever in 2008 as companies with household names entered bankruptcy or were acquired in deals arranged by the federal government. For the second time since the onset of the crisis, LIMRA surveyed its Individual Product Producer Panel to understand members' views of the economy and the industry's participants, and to learn how the recession has affected their businesses. Over 700 affiliated and independent producers offered their views on these and other issues. This report identifies the actions producers have taken in response to the financial crisis and includes their feedback on insurance company outreach programs.
  (Author: Scott R. Kallenbach, 17 Nov 2009)

• Canada -- The Canadian Pension Market (2009, 3rd quarter)
  Did pension sales continue to grow in the third quarter of 2009? Find out by reading this quarterly survey of seven companies' Canadian pension sales and successful retention activity. A confidential report showing individual company data is available to contributors.
  (Author: Sally A. Bryck, 17 Nov 2009)

• Canada -- Canadian Individual Life Insurance Sales (2009, 3rd quarter)
  Have life sales turned around since the last quarter?This report provides quarterly trends and benchmarking information for the Canadian individual life marketplace.
  (Author: Shauna Walker, 17 Nov 2009)

• 2009 TOPIC: Tracking Opinions of the Public in Canada - Distribution Channels (2009)
  Since 2004, when the Tracking Opinions of the Public in Canada (TOPIC) study was last conducted, the Internet has become more pervasive in people's lives. Are Canadian consumers changing their use of distribution channels for the purchase of life insurance? What role is the Internet playing in their search for financial information and their purchase of life insurance? Do consumers still want to do business with agnets/advisors?
  (Author: Nilufer R. Ahmed, 13 Nov 2009)

• U.S. Individual Long-Term Care Insurance: 2008 Supplement (2009)
  Who is selling individual long-term care insurance (ILTC), and where is the sale being made? This report for 2008 is of interest to those in the individual and/or group long-term care insurance marketplace.
  (Author: Karen Fisherkeller, 11 Nov 2009)

• U.S. Annuity Persistency (2009, 3rd quarter)
  What has been the persistency of U.S. annuities in the latest quarter of 2009? This quarterly survey provides both contract and cash value annuity persistency. It measures surrender rates in total and by all combinations of market, product type, distribution channel, and presence of surrender charge.
  (Author: Matthew Drinkwater, 09 Nov 2009)

• U.S. Individual Disability Income Insurance 2008 Annual Supplement (2009)
  See this report for demographic breakdown of who buys individual DI in the U.S.
  (Author: Karen R. Terry, 06 Nov 2009)

• 合規培訓：中國內地、香港和臺灣的合規培訓概述 (2009)
  隨著中國大陸、香港和臺灣的保險公司意識到合規的重要性，瞭解它們正在採取的措施，確保它們的組織實現了合規。
  (Author: Ruthine A. Williams-Baron, 06 Nov 2009)

• 合规培训：中国内地、香港和台湾的合规培训概述 (2009)
  随着中国大陆、香港和台湾的保险公司意识到合规的重要性，了解它们正在采取的措施，确保它们的组织实现了合规。
  (Author: Ruthine A. Williams-Baron, 06 Nov 2009)

• 2009 Business Dynamics: Producer Panel Report (2009)
  Find out what group producers are saying about the marketplace.
  (Author: Mary Boyce, 04 Nov 2009)

• U.K. Market Briefing (October 2009)
  The Conservative Party is already setting out its stall in anticipation of forming the next UK Government come the general election in 2010. Radical proposals so far include abolishing the Financial Services Authority, Britain's pioneering fiancial services regulator, and raising the State retirement age faster than currently planned. They are also listening to a plan by a consortium of UK life offices to come up with an alternative to the Labour Government's personal savings scheme, due to be introduced in 2012.
  (Author: Brian Eves, 02 Nov 2009)

• Deferred Variable Annuity Death Benefits (2009)
  At a time when the stock market was in free-fall and economic uncertainty was widespread, variable annuity (VA) products provided guaranteed death benefits to thousands of beneficiaries. How many of these VAs were in the money and paid out more than the account value?
  (Author: Matthew Drinkwater, 02 Nov 2009)

October 2009

Hot Topics

• Hot Topics -- Contact Center Success (2009)   (26 Oct 2009)

• Hot Topics -- A Perfect Climate for Mini-Meds (2009)   (19 Oct 2009)

• Hot Topics -- A Look at Employee Assistance Programs (2009)   (12 Oct 2009)

• Hot Topics -- A Look at the Women's Market (2009)   (05 Oct 2009)

Research Reports

• China -- Agent Production and Survival (2009)
  Learn about agent retention and productivity practices in China from this study.
  (Author: Ingrid R. Goodenow, 27 Oct 2009)

• Offering Nontraditional Workplace Benefits/Services (2009, MarketScan)
  It’s no secret that worksite carriers now offer many nontraditional benefits and services to their clients. This report examines the availability of these offerings. Which ancillary benefits and value-added services are most popular today? And which may gain traction in the near future?
  (Author: Ron Neyer, 23 Oct 2009)

• 보험대리인 생산 및 생존-아시아 지역 (2009)
  이 연구에 의해 파악된 아시아의 보험대리인 유지율과 생산성에 대해 알아보십시오.
  (Author: Ingrid R. Goodenow, 23 Oct 2009)

• The Retirement Income Reference Book (2009)
  How big is the U.S. retirement income market? Do retirees and pre-retirees recognize the risks and challenges they face and do they have plans to manage their assets for retirement income? What advice have they received and from whom? What products and solutions are available in the marketplace? The Retirement Income Reference Book has the answers to these questions and more.
  (Author: Jafor Iqbal, Scott R. Kallenbach, and Eric T. Sondergeld, 23 Oct 2009)

• Improving Sales Presentations: Using Choice Architecture to Influence Buying Decisions (2009)
  Sales representatives are looking for any way they can to get prospects to say “yes” more frequently. This report shows how recent work on the psychological basis of financial decision making provides ways to achieve that goal.
  (Author: James O. Mitchel, 23 Oct 2009)

• Consumer Views on The Fall of 2008: An October 2009 Update
  To supplement the 2008 research series surrounding the impact of the economy on the insurance industry, LIMRA continues to monitor consumer sentiment throughout 2009.
  (Author: Jennifer Douglas and Scott Kallenbach, 20 Oct 2009)

• Compliance Training: An Overview of Compliance Training in China, Hong Kong, and Taiwan (2009)
  As companies in China, Hong Hong, and Taiwan recognize the importance of compliance, learn what measures they are taking to ensure that compliance is achieved within their organizations.
  (Author: Ruthine Williams-Baron, 20 Oct 2009)

• Tech Quake: Predicting the Global Impact of Technology (2009)
  Insurance and financial companies need to be forward thinking to prepare their organizations for the future rather than simply reacting to the current environment. What technologies are on the horizon that will impact marketing and distributing insurance and financial services products? What environmental factors or challenges will influence the success of these technologies? How substantial will the impact of each be: Will the impact be merely a ripple or a quake?
  (Author: Mary M. Art and Ruthine Williams-Baron, 15 Oct 2009)

• The Cost of Paradise: Company and Agent Perspectives on Incentive Conferences and Recognition Programs (2009)
  There is a gap between what companies and agents believe in terms of the actions incentive conferences are able to encourage.
  (Author: Laura Murach, 15 Oct 2009)

• Channel Conflict: A Focus on the Korean Life Insurance Industry (2009)
  Korean companies should take potential channel conflict more seriously.
  (Author: Woo Seung Na, 09 Oct 2009)

• U.K. Market Briefing (September 2009)
  Could the future of financial advice lie with the Internet? A survey by UK Prudential revealed that investors would rather consult the Internet for advice than go to a financial adviser, and a UK financial services firm has started a website offering financial advice on pensions, for a fee of 1 per cent of the sum invested.
  (Author: Brian Eves, 07 Oct 2009)

• Inexperienced New-Agent Selection Process (2009)
  Is your company's new-agent selection process achieving the desired results? Find out how leading companies source, screen, and select inexperienced agents.
  (Author: Kathleen E. Krozel, 07 Oct 2009)

• U.S. Group Disability Insurance (2009, 2nd quarter)
  How are sales trending for U.S. group disability? This report provides quarterly trends and benchmarking information for the U.S. group disability insurance marketplace.
  (Author: Anita Potter, 06 Oct 2009)

• U.S. Group Life Sales Survey (2009, 2nd quarter)
  How has the current economic climate affected U.S. group life sales? This report provides quarterly trends and benchmarking information for the U.S. group life marketplace.
  (Author: Kimberly Landry and Anita Potter, 06 Oct 2009)