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Assessment Tier 2

Service Index™

Hire applicants who are suited for service

Working in a contact center isn't for everyone. Successful agents need to have an extraordinary blend of interpersonal skills and tolerance to thrive in a call center. With the help of Service Index, you can hire more effective reps, reduce staff turnover, lower your operating costs — and have happier customers.

Service Index will help you hire people who match the unique aspects of a call center job by identifying applicants who

  • Have the desire to help people
  • Prefer a structured job
  • Want to work in a fast-paced environment

Availability

Currently available in the United States, Canada, and the Caribbean. Please contact us if it is not already available in your country.

Service Index is a trademark of LL Global Services, Inc.