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New Tier 3

Customer Service and the Bottom Line™

Good customer service is the lifeblood of your business. We can provide your reps with the skills and techniques they need to deliver extraordinary service, increase customer satisfaction, retain hard-won customers, and boost your company’s profits.

Participants Will

  • Appreciate the financial impact of service
  • Better discern customer needs
  • Effectively and efficiently communicate with customers
  • Identify phrases that make customers happy and ones that drive them away
  • Turn dissatisfied customers into repeat customers
  • Better handle job stresses

Availability: Currently available in U.S. English.

Customer Service and the Bottom Line is a trademark of The Mitman Group, LLC.

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