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Assessment Tier 2

International Representatives

Effectively evaluate call center and customer service representatives while screening out unqualified candidates. Measure their skills, analyze their personality styles, and obtain a better understanding of the people who apply for positions within your company. Identify candidates who can:

  • Develop a solid customer rapport and build relationships
  • Show the ability to cross-sell and up-sell
  • Match up with the selling or service style that best fits your market
PROGRAM
Call Center Simulation™   
Personality Styles Profile   
REPeValuator™   

Resources