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Assessment Tier 2

Representatives

Effectively evaluate call center and customer service representatives while screening out unqualified candidates. Measure their skills, analyze their personality styles, and obtain a better understanding of the people who apply for positions within your company.

  • Identify people who have the skills needed to succeed
  • Select candidates who can effectively build client relationships
  • Determine soft skills such as work commitment, adaptability
  • Find candidates that match your company’s unique culture
PROGRAM
Call Center Simulation™   
Entry Level™   
ExSel Qualifier™   
Performance Skills Index­™ with Learning Styles   
Productivity Index   
REPeValuator™   
SelectExpress™   
SelectWrite™   
Service Index™   
ServiceFirst™   
SkilTrak™   
Virtual Worker™   

Resources