2016 Social Business Conference For Financial Services Agenda
Wednesday, August 17, 2016
11:00 a.m. - 7:00 p.m. - Registration Desk Open
1:00 p.m. - 3:30 p.m. - Inside the Innovation
Waterfront III
4:00 p.m. - 5:00 p.m. - LIVE from the Mainstage: Hearsay On the Air Podcast
Waterfront II
5:15 p.m. - 6:00 p.m. - App-tastic!
Waterfront II
6:00 p.m. - 7:00 p.m. - Reception with Exhibitors
Thursday, August 18, 2016
6:00 a.m. - 6:40 a.m. - Instagram Walk & Runners’ Meet-Up
Meet at Conference Registration Desk - Harborview Lobby
7:00 a.m. - 5:00 p.m. - Registration Open
7:30 a.m. - 8:15 a.m. - Continental Breakfast with Exhibitors
8:15 a.m. - 9:30 a.m. - General Session
                                        
	Everything Has Changed, Nothing is Different
		
                                    
                            Amphitheatre
9:30 a.m. - 9:45 a.m. - Networking Break with Exhibitors
9:45 a.m. - 10:45 a.m.: CONCURRENT SESSIONS 1
                                            
	1.1 Social & Digital Data Analytics
		
                                        
                                        Waterfront II
                                            
	1.2 Mobile and Social: The Digital Edge
		
                                        
                                        Waterfront III
                                            
	1.3 IRL: Hearing from Social Advisors
		
                                        
                            Amphitheatre
10:45 a.m. - 11:00 a.m. - Networking Break with Exhibitors
11:00 a.m. - 12:00 p.m.: CONCURRENT SESSIONS 2
                                            
	2.1 Employee Advocacy: The Power of Your Crowd
		
                                        
                                        Waterfront III
                                            
	2.2 Social Media ROI and Measuring the Social Potential
		
                                        
                                        Waterfront II
                                            
	2.3 "Liking" Life Insurance on Facebook
		
                                        
                                        Amphitheatre
12:00 p.m. - 1:00 p.m. - Lunch with Exhibitors
1:00 p.m. - 2:00 p.m.: CONCURRENT SESSIONS 3
                                            
	3.1 Content Happens
		
                                        
                                        Amphitheatre
                                            
	3.2 Customer Service
		
                                        
                                        Waterfront III
                                            
	3.3 Disruptive Insurance Business Models: What Can We Learn from Startups Who Want to Eat Our Lunch?
		
                                        
                            Waterfront II
2:00 p.m. - 2:30 p.m. - Networking Break with Exhibitors
2:30 p.m. - 3:15 p.m. - Google This: Micro-Moments and The Customer Experience Journey
Amphitheatre
3:15 p.m. - 4:00 p.m. - 4th Annual Silver Bowl Awards Presentation
Amphitheatre
4:00 p.m. - 4:14 p.m. - Networking Break with Exhibitors
4:14 p.m. - #SilverBowlAwardSessions 4.1 - 4.6
4:15 p.m. - 5:15 p.m.: Concurrent Sessions
                                            
	4.1 – Best Use of Social for Consumer Education
		
                                        
                                        Amphitheatre
                                            
	4.2 – Best Use of Social for Customer Services
		
                                        
                                        Waterfront III
                                            
	4.3 – Best Use of Social for Recruiting
		
                                        
                                        Waterfront 1A
                                            
	4.4 – Best Integrated Social Campaign
		
                                        
                                        Waterfront 1B
                                            
	4.5a – Best Use of Social for Social Good (first half hour)
		
                                        
                                        Waterfront 1C
                                            
	4.5b – Best Use of Emerging Social Channels (second half hour)
		
                                        
                                        Waterfront 1C
                                            
	4.6 – Best Use of Social by Agent/Advisor
		
                                        
                            Waterfront II
5:15 p.m. - 6:30 p.m. - SILVER BOWL AWARDS RECEPTION
Friday, August 19, 2016
7:00 a.m. - 12:00 p.m. - Registration Open
7:30 a.m. - 8:00 a.m. - Continental Breakfast with Exhibitors
8:00 a.m. - 8:45 a.m. - GENERAL SESSION
                                        
	The Omnichannel Client and Advisor
		
                                    
                            Amphitheatre
8:45 a.m. - 9:10 a.m. - Networking Break with Exhibitors
9:15 a.m. - 10:00 a.m. - General Session
                                        
	The Power of Thought Leadership: Building Your Brand in a Crowded Social Space
		
                                    
                            Amphitheatre
10:00 a.m. - 10:15 a.m. - Refreshment Break
10:15 a.m. - 11:00 a.m. - GENERAL SESSION
                                        
	Embracing the Financial Shift
		
                                    
                            Amphitheatre
11:00 a.m. - 12:00 p.m. - General Session
                                        
	Disruptive Innovation
		
                                    
                            Amphitheatre