Tuesday, September 14, 2021
1:00 pm - 1:30 pm - Welcome and Opening Remarks
Information coming soon
Sean F. O’Donnell, LLIF - Senior Vice President, Member Relations & Sales, LIMRA, LOMA & LL Global, Inc.
1:30 pm - 2:15 pm - Harnessing Growth in Workplace Benefits
The competition for talent continues to intensify, and employers are using benefits packages as a differentiator. The workplace benefits market represents a growing opportunity; however, traditional sales and service models are under pressure. Increasing complexity, intense competition, and changing employee needs confront organizations looking to succeed. How can carriers and other organizations adapt to harness profitable growth in this market? We'll share early findings of new research examining the rapidly changing dynamics of this marketplace.
Patrick T. Leary, M.B.A., LLIF - Corporate Vice President, Workplace Benefits Research, LIMRA
Chris Morbelli - Managing Director, Insurance Consulting, Ernst & Young LLP
2:15 pm - 2:25 pm - Break
2:25 pm - 3:10 pm - The Ingredients for Powerful Digital Engagement
Omni-channel digital engagement with employees, employers, and brokers is becoming table stakes for group insurance companies. There’s an emerging need to not only offer service via the web and other channels as intuitively as possible, but also to personalize these interactions to add value to group benefits constituents. This session will discuss emerging trends with digital engagement and best practices to ensure your organization is prepared for success.
Scott Plummer - Vice President, Product Management, Vitech Systems Group
3:10 pm - 3:20 pm - Closing Remarks
Thank you for attending the 2021 Group and Worksite Benefits Summit.