2022 Compliance and Financial Crimes Conference Agenda

Wednesday, September 7, 2022


2:30 pm - 3:30 pm - GENERAL SESSION

Regulatory Outlook: A View From the Top

The retirement income business is among the most heavily regulated segments of the financial services industry, and the regulatory environment for annuities and other retirement income solutions has seemingly been in a constant state of flux for the better part of the past two decades. During this session, we will provide an overview of key regulatory developments of significance to the retirement income sector, including the ongoing federal and state efforts to enhance the standards of conduct that financial professionals must follow when recommending these products to retail clients, the work being done to modernize the way annuities are sold and how the industry is trying to improve the client experience to suit the modern world, and the ever-increasing regulatory focus on climate-related financial risks and environmental, social, and governance (ESG) investing.

Jason Berkowitz - Chief Legal & Regulatory Affairs Officer, Insured Retirement Institute

3:30 pm - 4:00 pm - BREAK


During the Moderated Roundtable Discussion Sessions, each attendee can participate in two back-to-back 25 minute discussions regarding any two of the following predetermined topics:

  • Annual Anti-Fraud Plans and State Audits
  • Anti-Money Laundering Programs and SARS
  • The Future of Fraud Prevention Technology
  • Fraud Schemes and Controls That Work
  • Compliance Talent in the Hybrid Workforce
  • Paperless Compliance
  • Customer Experience: Digitization, Digital Sales, Oversight and more
  • ESG: Regulatory Activity and Impact to Compliance
  • Privacy Regulations and Practices

To help ensure a robust discussion please come prepared to ask questions and share your ideas specific to the two discussion roundtables you’ll be joining.


5:00 pm - 6:30 pm - WELCOME RECEPTION

Thursday, September 8, 2022


The Breakfast Roundtable Discussions each morning will be a bit less formal and each table will have a topic listed on a card in the center of the table, and once you get your breakfast, take a look around and sit at the table with the topic that best piques your interest.

9:00 am - 10:00 am - GENERAL SESSION

How to Beat Multifactor Authentication

Roger A. Grimes - Data-Driven Defense Evangelist, KnowBe4, Inc.

10:00 am - 10:30 am - BREAK


1. New Business — New Fraud Risks

SCOTT FARMEN, 2nd Vice President Corporate Compliance, Ameritas;
MIKE HAGAN, Director, Financial Investigations, Sammons Financial Group;
JEFF HOLM, Manager, Special Investigations Unit, Securian;
JOLIN JOHN, Fraud Detection Analyst, US Segment Risk Management, John Hancock

A lot has changed recently, and, as companies transform the way they do business, some new business fraud risks are emerging. Panelist will discuss some emerging new business fraud schemes and how to detect and prevent them.

2. Compliance in a Hybrid World

Jeff Schloemer, Vice President, Enterprise Compliance, Northwestern Mutual Life

Gissou Gotlieb, Chief Compliance Officer, TruChoice Financial Group, LLC

We’ve learned a lot over the past two years about doing business remotely, and moving to a hybrid environment created a whole new set of challenges. In this session, we’ll discuss hybrid compliance and the ways companies are adapting to meet regulatory requirements and stay compliant in a hybrid setting.

3. Best Interest Breakdown

Joy Dawe, Senior Vice President, Crump Life Insurance Services, Inc.

Jason Berkowitz, Chief Legal & Regulatory Affairs Officer, Insured Retirement Institute (IRI)

Join LIMRA and LOMA Regulatory Compliance Committee member, Joy Dawe, and Jason Berkowitz from IRI to explore the current best interest challenges facing our industry. The discussion will cover the different standards of care from SEC BI, State, ERISA and DOL and the how they are shifting insurance and annuity distribution. Bring your questions.

11:30 am - 1:00 pm - NETWORKING LUNCH

1:00 pm - 2:00 pm - GENERAL SESSION

Easiest Catch: Don’t Be Another Fish in the Dark ‘Net

You’ve read the headlines. Unfortunately, the questions now is not if your information is going to be accessed or stolen, but when. To inform the attendees of current developments in the digital underground as well as provide realistic advice for cyber protection, Mark Lanterman will be discussing recent high-profile cybercrime events, including website breaches impacting security firms, HR departments, courts, law firms, and government agencies. Mark will discuss particularly dangerous types of threats that might affect individuals involving the Dark Web, the Internet of Things, phishing, and Wi-Fi attacks; additionally, Mark will demonstrate the value of leveraging digital evidence and ESI in the courtroom.

Mark Lanterman - Chief Technology Officer, Computer Forensic Services

2:00 pm - 2:30 pm - BREAK


4. Recognizing and Combatting Fraud, Aging, and Financial Exploitation

JOHN CUNNINGHAM, Director, Fidelity Investments Life Insurance Company;
MICHELE KRYGER, Head of AIG’s Life and Retirement Network Compliance and Elder and Vulnerable Client Care Officer

Aging can be a beautiful experience, especially with retirement years ahead; however, as people age they may experience a diminished ability to manage finances. This could be caused simply by the normal aging process or by a mental or physical impairment. Sadly, predators, both known and unknown, often take advantage of these vulnerabilities. Attendees of this program will learn what financial exploitation is, experience actual case scenarios to learn how it happens, hear how diminished capacity and aging affects the ability to manage finances, and discover ways to help clients and loved ones prevent financial harm from occurring.

5. Threat Databases– Using Data to Prevent Fraud

COLE JOLLEY, Data Analyst, CUNA Mutual Group;

JESSICA HASKINS, US Segment Anti-Fraud Lead, John Hancock;

MIKE KENNEDY, Financial Security Office, Equitable

JON SUIB, Director, Fraud Detection & Prevention, Prudential Insurance Company of America

In order to detect threats it helps to know what they are. During this session you’ll learn how some companies have developed threat databases, how they maintain them, and how they use them to detect suspicious transactions and interactions.

6. Rethinking SARs

BECKI LAPORTE, Founder & CEO, Exodus Partners Group

Filing SARs is rarely the most exciting part of any AML program, but it is likely what all of your risk assessments, policies and procedures ultimately point to.  The added challenge in the insurance industry is that it often feels like the regulation was written for banks, so having that language translate to the unique needs of our industry can be a challenge.  This session talks about rethinking SARs to meet the needs of the insurance industry.  We are also going to venture into SAR confidentiality.  Who can see your SARs and supporting documents?  Who really should have access?  And just for fun, we are going to talk a bit about marijuana.  What are those SARs about and do we really need to file them if we aren’t working with growers and dispensaries?  (Spoiler Alert:  Yes, you do).  We are going to take a fresh look at an old topic and hope you will join us and add to the discussion.

3:30 pm - 3:45 pm - BREAK

3:45 pm - 4:45 pm:

7. Fraud Risk Assessments — Why Knowing and Understanding Your Fraud Risks Are Essential

RUSS ANDERSON, Head of Financial Crimes Services, LIMRA and LOMA

ANDREA KOEPSEL, Senior Director, Anti-Fraud Strategy, Northwestern Mutual;

JAMES RUOTOLO, Senior Manager, Fraud & Financial Crimes, Grant Thornton LLP

This session will highlight why conducting regular fraud risk assessments is an essential component of your fraud prevention management program. Panelists will discuss how to conduct effective assessments and the broad range of resulting benefits.

8. Spice up your data …a story of leveraging data and innovation to identify patterns to transform raw data into actionable insights.

Facilitator:  Andrew Morem, Compliance Analytics Manager at Allianz Life

Laura Evans, Compliance Consultant at Mass Mutual

Michael Hayson, Director, Legal/Compliance Data Analytics Team at Nationwide

Noah Jellison, Senior Manager, Consulting at EY

Believe it or not, data is everywhere. You don’t have to look far to find it. You can find data internally through utilizing your replacement register, complaint logs, SIU cases, new business logs and agent activity logs. You can also find data externally through paid subscriptions, department of insurance websites and the NAIC websites. BUT what good is data if your Business Partners can’t use it? Learn how other companies are leveraging their internal and external data resources and using innovative ways to proactively identify compliance actionable insights that make a real difference for Business Partners to utilize in their varying environments.


Friday, September 9, 2022


The Breakfast Roundtable Discussions each morning will be a bit less formal and each table will have a topic listed on a card in the center of the table, and once you get your breakfast, take a look around and sit at the table with the topic that best piques your interest.


9. Biometric Authentication — Legal and Compliance and Operational Implications

MICHELLE KRAYNAK, Assistant Vice President, Senior Counsel, Deputy Chief Privacy Officer, AG Life;

SCOTT LEIGHTER, Senior Director, Head of Enterprise Fraud Management, Standard Insurance Company;

YALONDA WILSON, Vice President of Enterprise Business Solutions

As companies consider implementing biometrics to authenticate their customers there are some important legal, regulatory ,and operational considerations that need to be addressed. During this session you’ll learn what needs to be considered when implementing biometric authentication capabilities.

10. Everyone Has a Role to Play — Take Your Anti-Fraud Training Program to the Next Level

BRIAN HERBERT, CFE/ALMI, Fraud Risk Manager, OneAmerica

A quality anti-fraud training program can provide a tremendous return on investment for your organization. By focusing on role-specific training courses that are interactive and provide direct impact on the daily work of your associates, you can reap the rewards of greater levels of fraud detection and prevention.

10:00 am - 10:30 am - BREAK

10:30 am - 11:30 am - GENERAL SESSION

Insurance Fraud: Introduction to Digital Assets

This session will cover the basics of cryptocurrencies and token asset hierarchy, topology, and typology. In addition, you will gain insight into the various market places where digital assets are located and various alternative payment systems of DLT-based digital currencies. The session will conclude by understanding the various frauds utilized by nefarious actors that might interact with the insurance industry.

Dr. David Utzke, Ph.D., MBA, MSc, CFE, CFI, CCE, CBE, CEE, CBD, CSCD, CDFE, CPTED, CPS - Senior Director of Cryptoeconomic Technology

11:30 am - ADJOURNMENT