Insurance Inspired 2023 - Postponed Agenda

Wednesday, July 26, 2023

7:45 a.m. - 9:00 a.m. - COFFEE & REGISTRATION

9:00 a.m. - 9:15 a.m. - WELCOME REMARKS

Welcome Remarks


Sheela Suppiah - Chief Executive Officer, Asia Insurance Review & Middle East Insurance Review

Darren Thomson - International Head of Bancassurance and Regional CEO, South Asia, LIMRA and LOMA

9:15 a.m. - 10:15 a.m. - GENERAL SESSION

Mindshift: Changing Paradigms in Insurance Sales

This session delves into adopting a fresh mindset and innovative approaches to drive significant success in the insurance sales industry. This session highlights the need for a transformative shift in thinking and problem-solving to overcome challenges and seize opportunities. Attendees will gain valuable insights and strategies to navigate the evolving landscape of insurance sales, enabling them to approach situations with a fresh perspective. This engaging session inspires participants to embrace change, think creatively, and take their insurance sales career to new heights.

Christian Chua - Business Motivator, Thought-Leader, Christian Chua Training Academy

10:15 a.m. - 10:45 a.m. - NETWORKING BREAK

10:45 a.m. - 11:30 a.m. - GENERAL SESSION

Connecting with Today’s Consumer: Trends You Need to Know About

Knowing what today’s consumers want and expect from their life insurance purchase experience is critically important to establishing trust, closing a sale, and creating strong, long-lasting client relationships.  In this session, Rick Funke will share key insights and takeaways from recent LIMRA global consumer research that helps insurers and advisers better understand the mindset and buying habits of today’s consumer, including:

  • Major reasons for Life Insurance Ownership
  • COVID’S impact on consumer’s attitudes towards life insurance
  • Consumer attitudes towards financial advisors
  • Online usage by consumers in the purchase of Life Insurance
  • The role “trust” plays in the purchase process
  • And more…join us to hear all the trends you need to know about!

Rick Funke - International Head of Distribution Development, LIMRA

11:30 a.m. - 12:15 p.m. - GENERAL SESSION

Going from Great to Exceptional in the 21st Century

This presentation will cover practical methods to maximize your productivity and bring your business to the next level. It will encourage you to dream big and then show how to turn those dreams into reality with a tactical, proven process that can be implemented immediately in order to help you attain your vision.

John T. Baier - GAMA International's 2013 Hall of Fame Inductee, & Co-Founder and Chairman, 25 Points Systems Inc.

12:15 p.m. - 1:30 p.m. - LUNCH

1:30 p.m. - 2:15 p.m. - GENERAL SESSION

Creating your Best Voice for Sales Success

As a sales professional, your voice is probably your least developed tool. Your voice is critical in building your likability, credibility and trustworthiness. In this interactive and fun session, Cynthia will help you discover your confident, credible and convincing voice to make your voice work for you so you can build rapport with your prospects, establish trust with your prospects and inspire your prospects to take action through your voice.

Cynthia Zhai - Professional Speaker (CSP), TEDx Speaker, Best-Selling Author, & Voice Coach, Full Voice Consulting

2:15 p.m. - 3:00 p.m. - GENERAL SESSION

Reinventing Sales - Touching Your Client’s Hearts To Multiply Sales

What if effective selling today starts with the client, not the product? Selling requires us to connect with clients and to touch their hearts in some way. This session will provide key knowledge on mastering tools to help multiply your sales by engaging your clients’ emotions while selling and establishing trust and rapport with them at a deeper level. Learn how you can competently sell to different personality types and create memorable experiences and value in every interaction.

What you will learn:

  • Connect with your clients and build a foundation for robust relationship with them at 4 different levels. 
  • Identify client’s hot buttons and buying desires to increase case count.
  • Deliver a persuasive sales presentation to different types of clients.

Jacky Lim - Sales Innovator & Influence Coach, Adviser Playschool

3:00 p.m. - 3:45 p.m. - AFTERNOON NETWORKING TEA

6:30 p.m. - 9:00 p.m. - GALA DINNER — 8th Asia Trusted Life Agents & Advisers Awards 2023

Thursday, July 27, 2023

8:00 a.m. - 9:00 a.m. - COFFEE & REGISTRATION

9:00 a.m. - 9:10 a.m. - WELCOME BACK

9:10 a.m. - 10:00 a.m. - GENERAL SESSION

Sophisticated Selling: Impactful Communication for the Successful Insurance Professional

The sales paradox is hardly a new concept yet many struggle to truly embody it. Pushy salespeople naturally repel customers and experts say that in order to increase your sales, you need to take your focus off making a sale. Think of your products as secondary to your knowledge, expertise and the difference you could make to your customers’ lives. To differentiate your offering in an increasingly tech-oriented landscape, you have to become the differentiator. Learn how to operationalise the sales paradox with powerful communication techniques such as authentic storytelling and meaningful thought leadership to build trust and cultivate lasting business relationships.

Bharati Jagdish - Journalist, Media & Communications Strategist, Consultant & Coach

10:00 a.m. - 10:45 a.m. - GENERAL SESSION

Communication Tools for High Performance

This session will focus on communication techniques crucial for insurance agents and financial advisers.  The tools provided will help you enhance your selling abilities. Get creative and proven methods on building rapport, negotiation, and objection handling.  Learn about sales skills that can help you close more deals, generate higher revenue and create more success.

​​Ready to close a deal with a client? You will learn how to use appropriate language, understand the client's perspective, utilise a structure for negotiation and heighten rapport with your client simultaneously. Learn powerful combinations to make that sale happen!

Sylvia Fernandes - Founder & CEO, VIA Frontiers

10:45 a.m. - 11:15 a.m. - NETWORKING BREAK

11:15 a.m. - 12:00 p.m. - GENERAL SESSION

AikiManagement - The Aikido Art of Management

AikiManagement seeks to harmonise the corporate ecosystem by incorporating the philosophy and techniques of traditional Aikido into modern management of self and global corporations. Combining 36 years of Aikido practice and 25 years of management experience, 5th Dan Sensei & Corporate CEO Ronald Tan takes leaders and senior executives into the way of AikiManagment. In this session, you will experience and learn how to apply the principles of Aikido into your sales production and performance enhancement. Get ready for some physical action as you explore subjects like how you could use a small technique to overcome huge challenges, how to interact with clients and teams in a harmonious way, and how you could thrive above challenges.

Ronald Tan - Master Trainer & Author of AikiManagement, Insurance C-Suite

12:00 p.m. - 12:45 p.m. - GENERAL SESSION

Heartfulness - More Joy & Less Stress to Optimal Performance

THE GAME HAS CHANGED. Advisers and Leaders today face a new myriad of challenges, possibilities and opportunities. As we forge ahead in these times of uncertainty and accelerated technological changes, how do we do so with more joy and less stress? The more we think we need to do to catch the wave, the more stressed one becomes. With Mental Wellness and Personal Well-being in the limelight today, this session will explore how Heartfulness can help you thrive with joy on the journey. You will uncover what Heartfulness is and how it could help advisers and leaders to harness the available resources to move forward with more joy. Learn the way of the Heart to bring about more trust and confidence as you move forward in uncertainties, toward infinite possibilities. 

Jensen Siaw - Global Motivational Speaker & CEO, Jensen Siaw International

12:45 p.m. - 2:00 p.m. - LUNCH

2:00 p.m. - 2:45 p.m. - GENERAL SESSION

Mindful Leadership in the Digital Age

Leading your team and organisations in today's fast-paced digital world has become more demanding for leaders. Motivating your people, managing yourself, chasing KPIs, and meeting business objectives are the package of expectations of today's leader. Instead of subjecting yourself and your mind to overwhelming stress and pressure, Mindful Leadership Coach Chhunny brings you on an experience on how you could maintain mental sanity and a high level of awareness, while pursuing your business objectives. In this session, you will learn the 5 key principles of mindful leadership to harness your potential in the digital age.

Chhunny Noem - Mindful Leadership Coach & Keynote Speaker

2:45 p.m. - 3:30 p.m. - GENERAL SESSION

Embracing Technology – Digital Tools for Success

Information Coming Soon!

3:30 p.m. - 3:45 p.m. - NETWORKING BREAK

3:45 p.m. - 4:30 p.m. - GENERAL SESSION

Closing Presentation

Information Coming Soon!