2015　事務オペレーション戦略カンファレンス Agenda

Monday, November 23, 2015

7:30 am - REGISTRATION OPENS

8:45 am - 9:00 am - WELCOME

9:00 am - 10:00 am - The Distribution Landscape: What Does it Mean for Operations?

10:00 am - 11:00 am - GENERAL SESSION

11:00 am - 11:30 am - NETWORKING BREAK

11:30 am - 12:30 pm - Acquiring Top Talent

12:30 pm - 1:30 pm - LUNCH

1:30 pm - 2:30 pm: BREAKOUT SESSIONS

Details coming soon!

Using Call Centers to Improve Efficiency And Provide an Outstanding Customer Experience

2:35 pm - 3:35 pm: BREAKOUT SESSIONS

Digital Transformation for Achieving Operation Excellence for Insurance Companies

Navigating an Ever-Changing Regulatory Environment

3:35 pm - 4:00 pm - NETWORKING BREAK

4:00 pm - 5:00 pm - Engaging Employees: Improving the Bottom Line

5:00 pm - 7:00 pm - COCKTAILS & NETWORKING

Tuesday, November 24, 2015

8:00 am - REGISTRATION REOPENS

8:45 am - 9:00 am - WELCOME BACK

9:00 am - 10:00 am - Digital Thinking to Unite Sales and Operations

10:00 am - 11:00 am - Strategic Succession Planning for Sustainable Growth

11:00 am - 11:30 am - NETWORKING BREAK

11:30 am - 12:30 pm - Distance and Blended Learning in Education and Training

12:30 pm - 1:30 pm - LUNCH

1:30 pm - 2:45 pm - Executive Panel: Marketing & Connecting to the Customer of the Future

2:45 pm - 3:15 pm - NETWORKING BREAK

3:15 pm - 4:15 pm - Closing Keynote: Creating a Culture of Innovation

4:15 pm - ADJOURNMENT