2016 LIMRA-LOMA Latin American Conference Agenda

Wednesday, October 26, 2016

7:30 am - 5:00 pm - Registration

8:30 am - 9:00 am - Welcome and Opening Remarks

9:00 am - 10:00 am - Opening Keynote Presentation

We are working and living in a time that requires us to think, act and win at the digital edge. This place, the digital edge, has disrupted many industries already, and it is only a matter of time before digital innovation significantly transforms insurance. Gregory will explore how four aspects of the digital edge will impact insurance and provide the bridge to your firm's future.

Gregory Bailey -

10:00 am - 10:30 am - A Latin American Perspective on Innovation

With the overall theme of the conference focusing on innovation - everything from the definition, properties, trends, application to the insurance sector, and challenges - this session will focus specifically on how innovation looks in the Latin American market.

10:30 am - 11:00 am - Networking Break

11:00 am - 12:30 pm - Panel: Approaching Innovation

The focus on this panel will be on new advancements and innovations related to predictive analytics, big data, and underwriting as it relates to insurance and financial services. Panelists will discuss how new technologies are making it easier than ever to do business and increase customer engagement, as well as share current trends, and what we can expect to see coming next year – both in the short term, and long term future

JJ Lane Carroll, FSA, MAAA - Senior Vice President, Swiss Re

Karl Ricanek, Jr., Ph.D. - Co-founder, CIO & Chief Data Scientist, Lapetus Solutions, Inc.

Gary R Bennett - CEO & Chairman, Seguros Monterrey New York Life

12:30 pm - 1:30 pm - Luncheon

1:30 pm - 2:30 pm - InsurTech Accelerators

Augusto Diaz-Leante will share his firsthand experiences, challenges and lessons learned since founding Mundi Lab, Munich Re’s Insurance Tech acceleration program.  The program, which targets early stage companies with innovations to disrupt the insurance industry, aims to find new solutions for making insurers more efficient while also reaching a broader customer base. Attendees will gain a better understanding of both the motivation and vision behind the program, as well as different cooperation models and best practices for implementing a similar program within their own company. 

2:30 pm - 3:30 pm - The Fight Against Fraud

Fraud in insurance is wide-spread, expensive, and not easy to identity or prove. Join this session to hear two leading companies are fighting fraud against insurance companies in the areas of underwriting, claims, and administration. Attendees will learn how to combat fraud early on, identifying subtle relationships to uncover fraud rings, and preventing loss with the use of cutting edge technology and industry global best practices. We’ll take a look at trends across the world, examine several real world examples, and discuss steps one health insurer is using to minimize the impact of fraud.

Fabricio Ikeda - Compliance, Financial Crime & Fraud Specialist, FICO

3:30 pm - 4:00 pm - Networking Break

4:00 pm - 5:15 pm - Panel: Bridging the Gap in Talent Management

This panel presentation will be a multimarket showcase of what companies are doing to help their agents stay ahead of the game by adding value to their sales approach and keep up with the competition in the areas of productivity, retention, case size, and professionalism.

Joey Davenport - President, Hoopis Performance Network

Pradip K. Patiath - Senior Partner & Leader, McKinsey's Digital Financial Services Practice – Chicago

6:30 pm - 10:00 pm - LIMRA’s 100th Anniversary Celebration

Join us for a festive reception that blends Latin American cultures with the sights and sounds of urban Chicago to celebrate LIMRA’s 100th Anniversary! The attire for the evening is smart casual, so dress to impress and you will be ready for a night out in Chicago once the reception winds down!

Please meet in the Main Lobby of the Chicago Marriott Hotel

Thursday, October 27, 2016

8:00 am - 11:30 am - Registration

8:30 am - 9:00 am - Welcome Back

9:00 am - 10:00 am - Retirement Around the World

This session will showcase a global view of retirement trends and statistics, inclusive of results from the 2015 Asia Retirement study done by LIMRA and Society of Actuaries. A more detailed overview of the retirement system in the United States will also be presented to give attendees an idea of the efforts being made at a public level by the government, as well as at a private level by employers and the financial services industry.

Paul Henry - Managing Director, Retirement Clients and Products, LIMRA LOMA Secure Retirement Institute

Hernán Poblete Miranda - Associate Research Director, International Research, LIMRA and LOMA

10:00 am - 11:00 am - Customer Centricity through Social Media

Gustavo Cantú Durán will address how different social media communication channels can help insurance companies to have a better focus on and understanding of the customer.

Gustavo Cantú Durán - Chief Operating Officer and Head of Public Affairs, Seguros Monterrey New York Life (SMNYL)

11:00 am - 11:30 am - Networking Break

11:30 am - 12:30 pm - A Smart Economy: A Customer-centric Economy

We are all part of the digital society, and this constant connectivity has made us the first digital generation. Ultimately though - despite being an economy powered by intangible items like bits, clouds, mobile & social networks, alliances, perceptions, talent and common sense – it is only a customer-centric economy that is truly sustainable.

Isabel Aguilera - Former President of General Electric in Spain &
former CEO of Google Spain and Portugal

12:30 pm - ADJOURNMENT