Government, public policy, markets, globalism and more are converging to impact everyday Americans and financial services consumers, especially in the new political landscape following the 2016 elections. Tom Crawford, a strategic communications director with expertise in corporate governance, retirement security, and tax policy, will provide his inside-the-beltway insights on the changes in the political landscape and what that might mean for our industry.

Grand Ballroom A

As the population ages, protecting seniors and other vulnerable adults from financial exploitation is an important part of what we do. Companies and broker dealers are seeing multiple regulators active in their area.  In the session we will:

•  Explore ways to respond to new regulatory requirements
•  Discuss strategies to reconcile federal and state laws and regulations that will help protect and serve our vulnerable clients
• Seek audience input on how they are identifying "Trusted Advisors"

Grand Ballroom A

As insurers, we potentially know a lot about people. What are we doing with all of that information? In this session, we'll look at Big Data through a regulatory perspective. We'll discuss the practical and ethical issues related to the collection and use of data, including recent regulatory activity.

Arlington

The focus of the session will be to provide an update of the DOL Rule.  But more importantly, this session will discuss changes financial institutions and advisors have taken or will be taking place in response or despite the fate of the Rule.  Also to be addressed are any challenges and opportunities that may have arisen in the wake of implementation.

Berkeley/Clarendon

Here’s your opportunity to discuss topics and benchmark your 
practices with peers and industry experts in a fast-paced 
roundtable format. Change tables every 15 minutes to discuss topics.

Statler

Georgian

Grand Ballroom B

In this general session, a panel of industry leaders will share their insights and thoughts on what might come next for our industry as we navigate the new reality of the changing regulatory landscape.

Grand Ballroom A

This panel of state and federal regulators will answer questions 
about the current regulatory environment. Please pre-submit your 
questions for a wide-ranging discussion of issues by emailing 
LIMRA’s Larry Niland at lniland@limra.com

Grand Ballroom A

MCE Activities: everybody has an interest. What are the current focus areas and issues that require the most attention? Join this session to see how other firms are approaching and handling the important areas and issues of today.

Grand Ballroom A

Who are you going to train? When are you going to do it? How are you going to do it? Why are you going to do it? Come hear from a diverse panel of your peers what their respective companies are doing to prepare their advisors and associates for the new DOL environment. Join this session to also hear about the rule’s impact to recruiting and onboarding, including how to ensure new advisors to your firm understand the rule and become the type of advisors you want to be acting in a fiduciary capacity.

Berkeley/Clarendon

 Companies rely upon third-party administrators (TPAs) to conduct a range of activities on their behalf.  Issues from due diligence to monitoring and oversight of performance obligations by TPAs present compliance professionals with a unique set of challenges.  Hear from a panel of company representatives who will discuss their strategies to address the compliance challenges posed by the use of TPAs in their business.

Arlington

 What is required and needed for a background check on a producer? How frequently does the background check need to be refreshed? How are various findings handled? Come hear from an expert on background checks about these requirements and how individual companies are handling the findings.

Boylston

Grand Ballroom B

Grand Ballroom B

Join us for an interactive session to discuss compliance talent succession and planning.  Where does your compliance talent come from?  What should compliance professionals focus on for their own professional development?  This session will be of interest to compliance staff who are thinking about their own development as well as people managers who are looking to develop their staff and thinking about talent succession.  

Arlington

 Data visualization software can transform excel charts and graphs into visually appealing, interactive graphics that help people see and understand their data. Attend this session to see how companies are using the Tableau analytics tool to identify trends and sales practice anomalies, and learn how you might use it to improve monitoring and enhance relationships with sales and other internal teams.

Boylston

To reach new customers and their different buying preferences, some life insurance companies have launched online direct-to-consumer (DTC) efforts. Following the life cycle of a product sale – from solicitation through post-issue service, our panel will to explore the business and compliance challenges that arise with digit DTC platforms.

Grand Ballroom A

The DOL’s new Fiduciary standard has a significant impact on product design and compensation.  Find out the types of changes companies are making in response to the regulations.

Berkeley/Clarendon

Join us to learn about the impact of the Fiduciary rule on Distribution and how it relates to your business.  Learn about:

• The Perspective of different producer types (e.g., captive, insurance-only, registered representatives)
• The perspective of product manufacturers and other insurance intermediaries
• How the different parts of distribution interconnect

Berkeley/Clarendon

Market innovation today is leveling playing fields with accessibility. Meanwhile, industry and regulatory challenges are calling for business model changes and new approaches with clients. Key are robo-advisors playing a crucial role in financial planning and asset management for the masses. Join us to explore the impact of the DOL Fiduciary Rule past, present, and future.

Arlington

With increasing consumer demand for e-business options, our industry is stretched to meet modern-day compliance challenges like never before. Items to be addressed may include e-apps, validating identity, Skype interviews, self-serve, fraud detection, and more. Presenters will discuss tactics and tools to compliantly do business today and tomorrow. 

Grand Ballroom A

What frauds are hot? Which ones are on the rise? what should you be on the lookout for at your company? This panel of fraud investigation personnel will share some of their more interesting cases and discuss best practices in identifying, investigating and reporting fraud today.

Grand Ballroom A

As the country and our potential customers continue to be more culturally diverse, companies and financial professionals must become more adept in approaching, soliciting and retaining business from people who speak different languages, hold different perceptions of insurance and have different cultural, financial and medical backgrounds. What are some of the business and compliance challenges that arise from marketing to multi-cultural markets? Come listen as our panel addresses these issues from both the company’s and financial professional's perspective.

Berkeley/Clarendon

Sounds simple enough: an exemption to allow advisors to continue to sell traditionally commission-based products, as long as certain conditions are satisfied. Implementation of this exemption, however, has been complicated. In this session, we’ll identify challenges and issues with BICE suitability and oversight, and learn how some companies are responding to these new requirements.

Arlington

Easy access to technology, and new entrants coupled with VC funding are introducing a lot of noise into the industry. And while innovation is taking place, it is occurring at a different pace across different lines of business, and across different consumer demographics. The session titled 'Innovation, Disruption & Regulatory Implications' will be rooted in insurance fundamentals coupled with tactical examples on how insurers plan on staying relevant despite the low barriers to entry and the changing consumer behavior. The session will follow trends across the insurance value chain beginning with digital solutions to attract consumers, to innovations in claims, to transformation of insurers' backend systems. Also included in the session is a review of what a winning insurer model looks like as well as an 'outside-in' perspective that follows where investment money is being spent in the context of the insurance ecosystem. 

Grand Ballroom A

Over the last several years, insurers and securities brokerage firms have increased their focus on managing cybersecurity and data privacy risks.  But a number of federal and state regulators are increasing their scrutiny of how the life insurance and securities industry manages its cybersecurity and data privacy programs.  This regulatory scrutiny reinforces the importance of compliance officers working closely with their information security, legal, privacy and risk management counterparts.  Our panel includes representatives from each of these areas who will share their firm's perspectives with you on managing these risks.

Grand Ballroom A

In April 2016, the DOL released the new fiduciary rule, creating a seismic shift in the financial service industry. Despite the anxiety that resulted, our industry is finding new opportunities in this new regulatory landscape. For those who successfully embrace this change, there is plenty to be optimistic about and a silver lining to be found in the disruption we’re experiencing. The session will explore these opportunities, including the significant but as yet unappreciated gift that DOL gave to the annuity industry. 

Grand Ballroom A