2017년 운영 전략 컨퍼런스 Agenda
Monday, May 22, 2017
7:30 am - 5:00 pm - Registration Opens
8:30 am - 9:00 am - Welcome & Opening Remarks
9:00 am - 10:30 am - The Future of Work – What is Coming & How to Prepare Your Organisation for Success
10:30 am - 11:00 am - Networking Break
11:00 am - 12:00 pm - The Transformative Power of Blockchain Technology
12:00 pm - 1:00 pm - Lunch
1:00 pm - 2:00 pm:
1A - OMNIChannel Customer Support
1B - Reinventing the Life Business in the Smart Era
1C - Implementing Operational Strategies: Bridging the Digital Gap in the C-Suite
2:00 pm - 2:20 pm - Session Change
2:20 pm - 3:20 pm: Concurrent Sessions
2A - Behavioral Economics
2B - Is your contact centre ready for destruction?
2C - Information Coming Soon!