2020 Life Insurance Conference Agenda
Monday, April 20, 2020
11:00 am - 6:30 pm - REGISTRATION
2:30 pm - 3:00 pm - MEET AND GREET
3:00 pm - 4:00 pm: BREAKOUT SESSIONS
1.1 Survey Says...Trends in Accelerated Underwriting
1.2 Turning Research into Awareness — The 2020 Insurance Barometer
1.3 The Big Picture: Regulatory and Legislative Landscape in 2020
1.4 Digital Transformation — On Track or Slowing Down?
4:00 pm - 4:15 pm - BREAK
4:15 pm - 5:15 pm: BREAKOUT SESSIONS
2.1 Data vs. the Actuary: Stories From the Front
2.2 What Can Advanced Analytics Do for You?
2.3 Rise of the Machines: Death of Risk Classes?
2.4 How to Deliver Digital Customer Experiences Like an InsurTech: Using Legacy Modernization, APIs and Micro-Services
5:15 pm - 6:30 pm - WELCOME RECEPTION
Tuesday, April 21, 2020
7:00 am - 8:00 am - BREAKFAST
8:00 am - 8:20 am - GENERAL SESSION
Industry Update
8:20 am - 9:00 am - GENERAL SESSION
Reshaping an Organization for the Changing Needs of Customers and Employees
9:00 am - 10:00 am - GENERAL SESSION
Customer Experience Magic
10:00 am - 10:30 am - REFRESHMENT BREAK
10:30 am - 11:30 am: BREAKOUT SESSIONS
3.1 What Does Success Look Like in Digital Transformation?
3.2 Engage Customers Long Term
3.3 How to Design a Successful Accelerated Underwriting Program
3.4 Regulatory Compliance in an Evolving Environment — How Regulators Are Tackling Complex Social Issues Through Underwriting Rules
3.5 Practical Predictive Analytics — A Collaborative Approach
11:30 am - 1:00 pm - LUNCHEON
1:00 pm - 2:00 pm: BREAKOUT SESSIONS
4.1 Life Insurance Product Update
4.2 Consumer Privacy
4.3 Customer Experience in Our Industry: What Are Companies Really Doing and Where Is Cx Going?
4.4 How AI Is Transforming Underwriting, Marketing, Sales, and Financial Estimations
4.5 What’s the Score? Non-Medical Mortality Scores Revealed
2:00 pm - 2:15 pm - BREAK
2:15 pm - 3:15 pm: BREAKOUT SESSIONS
5.1 Unlocking the Power of Health and Wellness
5.2 Artificial Intelligence — Today, Tomorrow and Beyond
5.3 Underwriting in 2020 and Beyond: Opportunities and Challenges Impacting Risk Selection
5.4 Modernization of Legacy Systems — Will the Journey Ever End?
5.5 Better Together: Reinvigorating Advisors and Brokers by Modernizing Distribution
3:15 pm - REFRESHMENT BREAK
3:45 pm - 4:45 pm - GENERAL SESSION 4
I Am Extraordinary
Wednesday, April 22, 2020
7:00 am - 8:00 am - BREAKFAST
8:00 am - 9:00 am - GENERAL SESSION 5
Keeping Pace in a Rapidly Evolving Insurance Marketplace: The Regulatory Perspective
9:00 am - 9:30 am - BREAK
9:30 am - 10:30 am: BREAKOUT SESSIONS
6.1 Toward a Uniform Best Interest Standard of Care
6.2 Understanding Life — Linking Insurance Knowledge With Ownership
6.3 Keeping Promises – The World of Policyholder Administration
6.4 In-Force Policy Management
6.5 Electronic Health Records – Are We There Yet?
10:30 am - 10:45 am - BREAK
10:45 am - 11:45 am: BREAKOUT SESSIONS
7.1 Suicide Trends and Claims Best Practices
7.2 E-Apps, E-Delivery to E-Everything — Tales from an Insurance Veteran in a Digital World!
7.3 Diversity and Inclusion
7.4 So, You Think You Are a Professional Actuary