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Preventing Account Takeover With Authentication and Analytics Controls

January 31, 2019
Video Play


Fraudsters are increasingly attempting account takeovers through contact centers, customer portals, and mobile channels. In this webinar, anti-fraud subject matter specialists from PricewaterhouseCoopers share their experience and perspective on how companies can mitigate this risk through authentication controls and well defined analytics.

The Presenters

Frank Badalamenti

As a partner in PwC’s Financial Crimes Unit and Forensic Services practice, Frank assists clients with the assessment and remediation of operational, compliance, and technology-related risks, and in the development of an effective compliance and internal control environment. He specializes in advising financial institution clients on matters related to financial crimes, including fraud, money laundering, bribery and corruption, and securities trading schemes. Frank is a Certified Fraud Examiner, and member of the Association of Certified Anti-Money Laundering Specialists and the Association of Certified Financial Crime Specialists. An accomplished speaker and coach, Frank has led national training efforts in forensic technology for PwC's Advisory practice.

Kristen Gaebel
Pricewaterhouse Coopers

As a partner within PwC’s Financial Crimes Unit, Fraud Management Practice, Kristen focuses on helping financial services companies. She helps clients with their anti-fraud efforts, from program development and enhancement to risk assessment development and execution to target operating model design. As part of target operating model development, Kristen has assisted companies with enhancing and developing their fraud functions, defining roles and responsibilities, and implementing governance committees. She has worked with clients to uncover the inherent fraud risks of their businesses, assess controls, and support implementation of fraud prevention and detection operating models and governance, fraud strategy, and fraud controls. Kristen is a Certified Fraud Examiner.


Sharyn Kessler
(770) 818-1129