LIMRA’s Individual Annuity Service Turnaround Times consortia study
In past years, LOMA has conducted both a Life Insurance and Annuity Service Turnaround Times study, most recently in 2015. Beginning in 2020, the Individual Life Service Turnaround study transitioned to LIMRA, and was successfully conducted with 25 participating companies. Given this success, we are now launching the Individual Annuity Service Turnaround Times Survey.
Individual Annuity Service Turnaround Times Survey consortia study is a valuable benchmarking tool to compare your organization's performance to that of other companies. The report provides valuable service time information around various new business and policy owner service functions, as well as other vital information for fixed, variable, and indexed annuities. Participation in this study can help guide you in setting internal KPIs and performance standards.
We would be running this study annually. As with all of our consortia studies, sponsors will have input into the content of the study.
Cost of participaticipation will be $5,000.