MarketFacts October 2023 Review

As we reflect on 2023 and look forward to 2024, Dave Levenson, president and CEO of LIMRA and LOMA, discusses some of the opportunities and challenges facing our industry.

LIMRA has been following the evolution of customer experience for life insurance policyholders for over five years. Learn how customers evaluate their experience with carrier brands according to the latest research.

Technological innovations continue to transform the life insurance industry. How are they affecting the customer’s life insurance experience?

See how employees think their workplace benefits experience stacks up compared to their experience purchasing other products and services.

Many companies are using preemployment assessments. But determining which assessments to use can be a challenge. What core qualities do the strongest hiring assessments share?

Check out additional research from LIMRA on life insurance, annuities and workplace benefits. Also find LOMA Information Center briefs and quick queries on a variety of topics.

Millennials and Gen Xers are expected to be beneficiaries of one of the largest generational wealth transfers in history, but have carriers modernized their claims processes to ensure a good experience?

Articles from the September 2023 issue of MarketFacts