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2015年亞太經營戰略大會

面對現實,重塑營運

2015年11月23日 - 2015年11月24日
香格裡拉大酒店, 曼谷, 泰國

概覽

參加學員

本屆大會專門為亞太地區金融服務和壽險公司的內勤運營人員設計和召開,包括:業務流程外包人員、人力資源管理人員、經營管理人員、教育代表、客戶服務人員、呼叫中心經理、IT以及財務人員。本屆大會的議題包括:

  • 追蹤新興機遇
  • 案例研究和最佳實務
  • 經營戰略的最新發展,包括:教育和培訓、人力資源、客戶服務、以及有助於您提高工作效率的IT發展趨勢。

重點

本屆全新的大會是因應亞太地區會員公司希望得到相關內勤運營戰略的極大興趣和多次請求而確定召開的。

本屆為期兩天的大會將彙集來自行業領袖和專家的演講,其經營戰略的最新理念將包括:領導力的發展、人才管理、專業技術、創新、和客戶服務。分組會議將幫助您解決您面臨的具體問題;大會的聯誼和社交將使您有機會與亞太地區整個產業的同行建立聯繫。

請繼續關注大會的議程以及大會的講演者。這兩項仍在籌備之中。

翻譯服務

大會工作語言為英文。如果請求中文普通話、韓、日、泰和越南語的口譯人數超過16人,就可以提供該語種的口譯。

簽證要求

部分與會者可能需要簽證方可進入泰國。安排行程前,您應聯絡您所在地的泰國大使館或領事館,以便取得最新資訊。簽證邀請函僅發放給已付費報名的與會者。如需邀請函,請聯絡 LIMRA 的 Megan Schwartz 女士,電子郵件: mschwartz@limra.com

登記

報名及其費用

2015年10月23日前報名可以節省費用!

2015 年 10 月 23 日以前報名:
LIMRA 和/或 LOMA 會員: 999.00美元
非會員: 1499.00美元

2015 年 10 月 23 日以後報名:
LIMRA 和/或 LOMA 會員: 1,099.00美元
非會員: 1599.00美元

親友赴會: 99美元

多位報名的優惠折扣:請與Megan Schwartz女士聯繫,電子郵件: mschwartz@limra.com.

通過郵件/傳真報名, 請用此表。.

酒店 / 地點

香格裡拉大酒店
泰國曼谷10500
Bangrak ,89 Soi Wat Suan Plu, New Road
電話:+(66 2) 236 7777
傳真:+(66 2) 236 8579

通過電話或上網預訂酒店客房,請聲明2015年LIMRA-LOMA2015年亞太經營戰略大會,享受香格里拉大酒店的團體優惠價格:

  • 豪華客房: THB5500++/ THB6000++(單/雙)
  • 豪華陽臺房: THB7000++/ THB7500++(單/雙) 

以上價格需加收17.7%的服務費和政府稅。

上述團體優惠價格包括早餐和互聯網、入住時的迎賓水果盤、以及每天2瓶免費贈送的瓶裝飲水。入住時間為下午1:00點,退房時間為中午12:00點。

預定酒店客房:

網上預訂訪問曼谷香格里拉酒店客房預訂頁面,使用團購代碼LOM081115

撥打電話(66 2) 236 7777 預訂時請提醒酒店是參加LIMRA&LOMA 的年亞太經營戰略大會或者直接報團體優惠代碼: LOM081115

議程

講師

Ben Assanasen, M.B.A.
Managing Director, Bupa Health Insurance (Thailand) Public Company Limited
  • 2015年11月23日

    1:30 pm - 2:30 pm:

Ben Assanasen, M.B.A.

Managing Director, Bupa Health Insurance (Thailand) Public Company Limited

Ben Assanasen is a strategic operator who is driven by practical commercial outcomes. He is experienced in developing business strategy, reengineering operations, leading organizational change and building high performance teams. Ben is currently responsible for growing Bupa Thailand’s business with an aligned focus on providing a valuable customer experience that supports healthy living. Ben joined Bupa in April 2015 from Aegon, where he led its profitable development and strategic growth as CEO. Prior to this he was responsible for insurance advisory throughout the Asia Pacific region for Ernst & Young, and was formerly Chief Operations Officer for ACE Life Assurance, based in Bangkok. He formerly worked at American International Group (AIG), where he held a number of senior strategy roles, including vice president of their accident and health Insurance in the Asia Pacific region.
公司的合夥人(亞太地區)
  • 2015年11月23日

    11:30 am - 12:30 pm: Acquiring Top Talent

公司的合夥人(亞太地區)

Baloch先生是Marlin Hawk獵頭公司的合夥人和領導能力專家。 他的業務專長集中於亞太地區的金融服務業和保險業。 他還負責其獵頭公司的全球業務,在全球所有的地區提供高品質的客戶體驗。 Baloch先生來自德國,但他的獵頭經歷遍佈全球,包括德國、中東歐、和亞洲。 他曾經在東京、新加坡、和香港設立總部,為整個亞太地區提供變革時代的高級管理人才,實現高績效的領導。 他發現的高級人才在跨職能領導方面擁有良好的記錄,Baloch先生對未來數字化轉型的領導能力特別關注
Roderick Haire, M.A. in Economics
Managing Director, Asia Carbon Search
  • 2015年11月23日

    10:00 am - 11:00 am: GENERAL SESSION

Roderick Haire, M.A. in Economics

Managing Director, Asia Carbon Search

Roderick Haire joined Asia Carbon Search (an independent leadership search and advisor firm) in 2010 and is based in Hong Kong. He is responsible for building the firm’s Asia Pacific Insurance Practice as well as executing senior level assignments across the broader financial services spectrum. Rod previously served as a senior client partner at Korn/Ferry International, where he led their Asia Pacific Insurance Practice and conducted senior level assignments in the banking and fund management sectors. Prior to joining the executive search industry, Rod spent 25 years in banking and insurance, working at the CEO level and in other senior international roles across Asia, the UK, and the Middle East for global insurers. Has lived and worked in Bahrain, Pakistan, Hong Kong, Indonesia, Singapore, and Vietnam over the course of his career.
, Ph.D., FLMI, FFSI, ACS
AVP, Learning Product Management, Education and Training
  • 2015年11月23日

    4:00 pm - 5:00 pm: Engaging Employees: Improving the Bottom Line

, Ph.D., FLMI, FFSI, ACS

AVP, Learning Product Management, Education and Training

Kevin is responsible for consulting with clients about their employee education and development needs, and also conducts LOMA’s Insurance Immersion program. Prior to this role, Kevin was responsible for leading LOMA’s instructor-led training programs. He has also worked on the association’s textbook-based educational projects, including Life and Health Insurance Marketing and Personal Financial Planning. Before joining LOMA in 2007, Kevin worked in the fields of counseling and ministry. He brings more than 25 years of experience as a group facilitator and instructor to the Insurance Immersion program. Kevin earned a B.A. degree from Furman University and holds Master’s and Doctor’s degrees in counseling.
Head of Communication and Marketing Service, APAC
  • 2015年11月23日

    2:35 pm - 3:35 pm: BREAKOUT SESSIONS

Head of Communication and Marketing Service, APAC

For the past 18 years, Kimmo Kolari has been supporting B2C organizations throughout Europe and the Asia-Pacific region to deliver excellent customer communications, enhance customer experience, and drive efficiencies both in operational and marketing communication areas. Since joining Fuji Xerox Global Services in 2006, he has developed service offerings and improved end-customer communications for prominent banking and insurance institutions as well as house-hold names in the fast-moving consumer goods sector.
Colin Latchem
Open and Distance Learning Consultant &
Author of Distance and Blended Learning in Asia

Colin Latchem

Open and Distance Learning Consultant &
Author of Distance and Blended Learning in Asia

Colin Latchem is a highly regarded open- and distance-learning expert who helps organizations transform learning and development. He has over 30 years of experience leading and managing educational technology and educational change. In addition to his consultancy, Colin is the Asia-Pacific Corresponding Editor for the British Journal of Educational Technology, an Associate Editor of Distance Education, and a program tutor. He has been a professor, served on the Academic Programs Board of the Open Learning Australia consortium, and was national president of the Open and Distance Learning Association of Australia (ODLAA). Colin has authored several books, including Using ICTs and Blended Learning in Transforming TEVT; Distance and Blended Learning in Asia; Quality Assurance and Accreditation in Distance Education; and Leadership for 21st Century Learning. His book on leadership received the 2002 Mildred B. and Charles A. Wedemeyer Excellence in Distance Education Award. 
Sang Hui Lee
Chief Marketing Officer & Executive Committee Member, AIA Thailand

Sang Hui Lee

Chief Marketing Officer & Executive Committee Member, AIA Thailand

Sang Hui Lee joined the AIA group 23 years ago, where he has worked in various roles and countries including Japan, Hong Kong, Korea, and Thailand. He currently leads their Product Strategy, Marketing, Project Management Office, Unit Linked Business, and Vitality Projects in Thailand. He transferred to AIA Thailand in April 2011 as Chief Financial Officer and Executive Committee member. Mr. Lee previously spent 14 years with AIA Korea in key c-level roles, including Chief Investment Officer, Chief Financial Officer, Deputy CEO from 1997-2007, and CEO from 2007 to 2011. Under his leadership, AIA Korea implemented and expanded its multi-distribution platform. Mr. Lee joined the group in 1992 with ALICO Japan (now Met Life) and transferred to Hong Kong as Portfolio Manager in 1994 specializing in Korean investments. 
Sam McNeill, B.Mus.
Creative Director, SongDivision
  • 2015年11月24日

    3:15 pm - 4:15 pm: Closing Keynote: Creating a Culture of Innovation

Sam McNeill, B.Mus.

Creative Director, SongDivision

Sam McNeill is one of Australia's most in demand young keynote speakers and facilitators. At just 30, he has delivered more than 300 keynotes, team-building workshops, gala awards evenings, and product launches in Australia, New Zealand, Singapore, Vietnam, Malaysia, and the USA. He is no stranger to the stage, having spent 5 years with Opera Australia in his youth. Other career highlights include performing at the Sydney Olympic Opening Ceremony and touring with performers such as Jimmy Barnes and Marsha Hines. Sam's professionalism and energy have led him to work with many of the best-known companies on the planet, including Coca-Cola, Fujitsu, HP, Microsoft, Spotify, and Virgin. He earned his Bachelor of Music Studies (majoring in classical voice) from the Sydney Conservatorium of Music.
Deepali Naair
Chief Marketing Officer, Mahindra Holidays & Resorts India Ltd.

Deepali Naair

Chief Marketing Officer, Mahindra Holidays & Resorts India Ltd.

As CMO, Deepali Naair leads the company’s brand, digital, analytics, e-commerce, and inventory sales. She is also a member of the Group Mahindra Sales & Marketing Academy, where she leads digital marketing training for Mahindra Group. Before joining Mahindra Holidays and Resorts India, Deepali was a marketing executive in the telecom, fast-moving consumer goods, and financial services industries at companies including L&T Insurance, HSBC Asset Management, BPL Mobile, and Marico. Forums throughout India and around the world have invited her to share her enthusiasm for digital marketing at numerous conferences and meetings. She has also been a jury member numerous times for AdClub’s EMVIES, EFFIES, and ABBYs; IAMAI Digital awards; and DMAi awards. In 2015, Deepali was awarded the DMAi’s Content Marketer of the Year award. She is a guest faculty at SPJain Institute of Management and Research and a keen social media advocate and participant.
, MBA, Ph.D.
Representative Director
  • 2015年11月24日

    10:00 am - 11:00 am: Strategic Succession Planning for Sustainable Growth

, MBA, Ph.D.

Representative Director

Hyung joined Mercer in 2005 as the leader of mutlinational practices, and became Market Leader and Representative Director of Mercer Korea in 2007. Hyung leads the advisory services for Korean multinational holding companies and group corporate strategy planning centers of Korean conglomerates. His focus is on human-captial related strategies, including those related to cross-border mergers and acquisitions. Before joining Mercer, Hyung was a senior consultant for Korean conglomerates at Anderson Business Consulting. Previously, he was a senior business analsyt at Daewoo Economic Researach Institute, the leading economic institute in Korea. He is also currently Chair of The Knowledge Committee and Lecture Committee of KCMC (the association for Korean CEOs of Multinational Companies); an adjunct professor on global leadership at Sung Kyun Kwan University; and a member of the committee on government performance evaluation. Hyung earned his BA and MBA from Yonsei University and Ph.D. from the University of Tennessee (USA).
, MBA
Partner & Leader, Insurance & Allied Business Practices

, MBA

Partner & Leader, Insurance & Allied Business Practices

Joydeep has over 25 years of industry experience, primarily in senior business roles in insurance and banking. Before joining PwC India, he was Founder and CEO of L&T General Insurance Company Limited, which won the Model Insurer Award in Technology from Celent two years in a row. Earlier, Joydeep was part of the founding team of AIG’s Life Insurance JV in India, where he was Chief Distribution Officer for Life Insurance. He was selected by AIG as a part of their prestigious GMEDP program, which conducted projects around the globe. He has also worked for Standard Chartered Bank, Wipro, and Compaq Computer Asia Pte Ltd. Joydeep is a member of the CII National Committee for Insurance and Pensions, and served on the Board of Insurance Information Bureau (IIB). He was a founder and Director of the Financial Planning Standards Board and was one of the first CFPs in India. Joydeep was awarded the “Technology Leader of the Year” in 2011 by Asia Insurance Review and Celent. He is also a prominent speaker at national and international forums. He holds a degree in Mechanical Engineering and an MBA from IIM Calcutta.
CEO, RGA Korea and CMO, Asia
  • 2015年11月24日

    1:30 pm - 2:45 pm: Executive Panel: Marketing & Connecting to the Customer of the Future

CEO, RGA Korea and CMO, Asia

Michael Shin is Chief Executive Officer of RGA Reinsurance Company Korea Branch (RGA Korea), with executive oversight of all business activities in Korea. He also serves as Chief Marketing Officer, Asia, with responsibility for RGA’s Asia Pacific region. His insurance industry experience spans nearly three decades. Prior to joining RGA, he served as Executive Vice President and Chief Marketing and Distribution Officer of New York Life Korea (now ACE Life), where his responsibilities included agency distribution, marketing, product design, and oversight of Corporate Communications. He was also with Samsung Life Insurance South Korea, where he was Corporate Vice President, Channel Strategy and Planning, and Senior Vice President and Chief of Advisors and the Financial Planning Center. Earlier, Michael spent more than 15 years with Prudential Financial Insurance, where he was Managing Director for the Asian market in the United States.
Solutions Sales Director, Real-Time Solutions, APAC
  • 2015年11月23日

    2:35 pm - 3:35 pm:

Solutions Sales Director, Real-Time Solutions, APAC

Ariel Talbi helps B2C and B2B organizations optimize enterprise workforce performance and improve the customer experience. He has led major software implementations projects in large contact centers, and has served as consultant and trusted advisor to several tier 1 service providers in the Asia Pacific and the U.S. Ariel currently leads NICE’s APAC Workforce Optimization and Real-Time Solution lines of business. In this role he works with customers to realize their true potential in the front and back office — and ensure continuous improvement of their performance and operatio
Insurance Industry Advisor, Asia Pacific

Insurance Industry Advisor, Asia Pacific

A senior-level business and IT professional with a career spanning 30 years, Timothy leads Fuji Xerox’s regional insurance program. He consults with clients to develop and execute go-to-market strategies for insurers throughout the Asia-Pacific region. Timothy has worked in numerous other industries, including banking, payment, internet, transportation, systems integration, and healthcare. He has a degree in Economics and a Diploma in Asia Pacific Marketing from the National University of Singapore. He holds the following professional qualifications: FLMI, DGIRM, PgMP, PMP, PMI-ACP, ITIL, CGEIT, CRISC, CITPM, COMIT, TOGAF, BCP, and Lean Six Sigma. Timothy is also an adjunct lecturer on strategic IT planning at the National University of Singapore.
Hugh Terry
Founder and Editor, The Digital Insurer
  • 2015年11月24日

    9:00 am - 10:00 am: Digital Thinking to Unite Sales and Operations

Hugh Terry

Founder and Editor, The Digital Insurer

Hugh is an experienced insurance professional with more than 20 years’ experience in the Asia Pacific region covering insurance companies and providing business consulting. Hugh is an actuary by profession. The Digital Insurer, www.the-digital-insurer.com, is an online forum for professionals interested in the application and impact of technology on insurance business models. The forum contains strategic articles and case studies to help people in the insurance industry plan how to use digital technology and digital thinking in their own businesses. Hugh’s personal business objective is to help insurance companies create and execute innovative business development strategies. Central to this is anticipating and leveraging digital technologies that will have a profound impact on existing business models and open up new opportunities.
高級副總裁兼國際業務總經理

高級副總裁兼國際業務總經理

Watts先生是LIMRA/LOMA國際業務的總經理,領導兩個組織幫助亞洲、拉丁美洲、非洲和中東地區會員公司的業務發展。 

在2013年加入LIMRA/LOMA之前,Watts先生擔任ACE壽險公司全球業務的首席運營官,負責公司常規業務的日常運作和新業務的開拓。在此之前,Watts先生擔任過AIG和AIA在中國和印度的首席執行官。Watts先生還有在香港、中東和拉丁美洲的工作經歷,具備充分的國際視野,並非常熟悉亞洲和中國的保險市場。Watts先生畢業于拉夫堡(Loughborough)大學,擁有商業教育理事學位。

贊助人 / 參展人

Our Sponsor

聯絡 LIMRA 瞭解詳情:

Ms. Trish Sasso, BS, MLS

International Conference Coordinator

LIMRA and LOMA

psasso@limra.com