This conference is for personnel involved with the back office operations at financial services and life insurance companies in the Asia Pacific. BPOs, Human Resource Executives, Operational Executives, Ed Reps, Customer Service Executives, Call Center Managers, and IT & Finance personnel will benefit from sessions that provide:
- The inside track on emerging opportunities
- Case studies and best practices
- The latest developments in Operational Strategies, including Education & Training, HR, Customer Service, and IT trends that will help you to improve productivity
This brand new conference is being produced in response to the great interest and many requests from our members looking to receive more information related to back office and operational strategies.
This two-day event will feature presentations from industry leaders and experts with advanced knowledge of operational strategies including leadership development, talent management, technology, innovation, and customer service. Breakout sessions will help you address your specific challenges, and networking opportunities will allow you to connect with peers throughout the region.
Please continue to check back for more details on the program agenda and speakers as they are finalized!
This conference will be presented in English with interpretation services available in Japanese, Mandarin, Korean, Thai and Vietnamese if requested by 16 or more registrants before October 23, 2015.