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Artificial Intelligence (AI) is transforming the financial services industry in numerous ways — streamlining operations, enhancing risk assessment accuracy, and personalizing customer experiences — to name a few.  Find thought leadership on AI to understand industry trends, inform strategies, develop standard operating procedures and policies, and drive innovation.

Recent Insights

Beyond the Firewall: Tech’s Impact on the Industry’s Risk Landscape

When asked about the biggest risks to the industry, risk professionals continued to rank technology in the top spot, but cybercrime and fraud jumped up in ranking from last year. What factors are enhancing their concerns?

How GenAI Is Changing the Life Insurance Landscape

Generative AI is here to stay, and carriers are taking steps to build a genAI-enabled future. See what CEOs across the globe are doing to get the most from genAI.

A Human Industry in a World With Artificial Intelligence

In this age of AI, what can we do as humans to mitigate the risks of becoming the second most intelligent species on earth?

AI Connections

Generative AI: Five Key Trends for Insurers to Get Ahead in 2024

4/30/2024 2 - 3 p.m. ET

Generative AI (GenAI) wave arrived and, in the insurance industry, that arrival was characterized by questions of what, how, and when the inevitable changes would manifest. Learn about five GenAI trends that impact the industry this year.

Practical Applications of Artificial Intelligence in the Insurance Industry

4/17/2024 11 a.m. - 12 p.m. EST

There are numerous practical applications of Artificial Intelligence in insurance organizations, some more obvious than others. This webinar will present a variety of basic concepts and day-to-day application use cases, in areas such as product development, underwriting, claims, and customer service, as well as administrative and support processes. NOTE: This session is presented in Spanish.

AI Research and Thought Leadership

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