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2015年亚太经营战略大会

面对现实,重塑营运

2015年11月23日 - 2015年11月24日
香格里拉大酒店, 曼谷, 泰国

概览

参加的学员

本届大会专门为亚太地区金融服务和寿险公司的内勤运营人员设计和召开,包括:业务流程外包人员、人力资源管理人员、经营管理人员、教育代表、客户服务人员、呼叫中心经理、IT以及财务人员。本届大会的议题包括:

  • 追踪新兴机遇
  • 案例研究和最佳实务
  • 经营战略的最新发展,包括:教育和培训、人力资源、客户服务、以及有助于您提高工作效率的IT发展趋势。

重点介绍

本届全新的大会是因应亚太地区会员公司希望得到相关内勤运营战略的极大兴趣和多次请求而确定召开的。

本届为期两天的大会将汇集来自行业领袖和专家的演讲,其经营战略的最新理念将包括:领导力的发展、人才管理、专业技术、创新、和客户服务。分组会议将帮助您解决您面临的具体问题;大会的联谊和社交将使您有机会与亚太地区整个产业的同行建立联系。

请继续关注大会的议程以及大会的讲演者。这两项仍在筹备之中。

翻译服务

大会工作语言为英文。如果请求中文普通话、韩、日、泰和越南语的口译人数超过16人,就可以提供该语种的口译。

签证要求

部分与会者可能需要签证方可进入泰国。安排行程前,您应联络您所在地的泰国大使馆或领事馆,以便取得最新信息。签证邀请函仅发放给已付费报名的与会者。如需邀请函,请联络 LIMRA 的 Megan Schwartz 女士,电子邮件: mschwartz@limra.com

注册

报名及其费用

2015年10月23日前报名可以节省费用!

2015 年 10 月 23 日以前报名:
LIMRA 和/或 LOMA 会员: 999.00美元
非会员: 1499.00美元

2015 年 10 月 23 日以后报名:
LIMRA 和/或 LOMA 会员: 1099.00美元
非会员: 1599.00美元

亲友赴会: 99美元

多位报名的优惠折扣:请与 Megan Schwartz 女士联系,电子邮件: mschwartz@limra.com

通过邮件/传真报名,请用此表。.

酒店 / 地点

香格里拉大酒店
泰国曼谷10500
Bangrak ,89 Soi Wat Suan Plu, New Road
电话:+(66 2) 236 7777
传真:+(66 2) 236 8579

通过电话或上网预订酒店客房,请声明2015年LIMRA-LOMA2015年亚太经营战略大会,享受香格里拉大酒店的团体优惠价格:

  • 豪华客房: THB 5500++/ THB 6000++(单/双)
  • 豪华阳台房: THB7000++/ THB7500++(单/双)

*以上价格需加收17.7%的服务费和政府税。

上述团体优惠价格包括早餐和互联网、入住时的迎宾水果盘、以及每天2瓶免费赠送的瓶装饮水。入住时间为下午1:00点,退房时间为中午12:00点。

预定酒店客房

网上预订访问曼谷香格里拉酒店客房预订页面,使用团购:LOM081115

拨打电话(66 2) 236 7777 预订时请提醒酒店是参加 LIMRA&LOMA 的年亚太经营战略大会或者直接报团体优惠代码: LOM081115

议程

讲师

Ben Assanasen, M.B.A.
Managing Director, Bupa Health Insurance (Thailand) Public Company Limited
  • 2015年11月23日

    1:30 pm - 2:30 pm:

Ben Assanasen, M.B.A.

Managing Director, Bupa Health Insurance (Thailand) Public Company Limited

Ben Assanasen is a strategic operator who is driven by practical commercial outcomes. He is experienced in developing business strategy, reengineering operations, leading organizational change and building high performance teams. Ben is currently responsible for growing Bupa Thailand’s business with an aligned focus on providing a valuable customer experience that supports healthy living. Ben joined Bupa in April 2015 from Aegon, where he led its profitable development and strategic growth as CEO. Prior to this he was responsible for insurance advisory throughout the Asia Pacific region for Ernst & Young, and was formerly Chief Operations Officer for ACE Life Assurance, based in Bangkok. He formerly worked at American International Group (AIG), where he held a number of senior strategy roles, including vice president of their accident and health Insurance in the Asia Pacific region.
公司的合伙人(亚太地区)
  • 2015年11月23日

    11:30 am - 12:30 pm: Acquiring Top Talent

公司的合伙人(亚太地区)

Baloch先生是Marlin Hawk猎头公司的合伙人和领导能力专家。 他的业务专长集中于亚太地区的金融服务业和保险业。 他还负责其猎头公司的全球业务,在全球所有的地区提供高质量的客户体验。 Baloch先生来自德国,但他的猎头经历遍布全球,包括德国、中东欧、和亚洲。 他曾经在东京、新加坡、和香港设立总部,为整个亚太地区提供变革时代的高级管理人才,实现高绩效的领导。 他发现的高级人才在跨职能领导方面拥有良好的记录,Baloch先生对未来数字化转型的领导能力特别关注。
Roderick Haire, M.A. in Economics
Managing Director, Asia Carbon Search
  • 2015年11月23日

    10:00 am - 11:00 am: GENERAL SESSION

Roderick Haire, M.A. in Economics

Managing Director, Asia Carbon Search

Roderick Haire joined Asia Carbon Search (an independent leadership search and advisor firm) in 2010 and is based in Hong Kong. He is responsible for building the firm’s Asia Pacific Insurance Practice as well as executing senior level assignments across the broader financial services spectrum. Rod previously served as a senior client partner at Korn/Ferry International, where he led their Asia Pacific Insurance Practice and conducted senior level assignments in the banking and fund management sectors. Prior to joining the executive search industry, Rod spent 25 years in banking and insurance, working at the CEO level and in other senior international roles across Asia, the UK, and the Middle East for global insurers. Has lived and worked in Bahrain, Pakistan, Hong Kong, Indonesia, Singapore, and Vietnam over the course of his career.
, Ph.D., FLMI, FFSI, ACS
AVP, Learning Product Management, Education and Training
  • 2015年11月23日

    4:00 pm - 5:00 pm: Engaging Employees: Improving the Bottom Line

, Ph.D., FLMI, FFSI, ACS

AVP, Learning Product Management, Education and Training

Kevin is responsible for consulting with clients about their employee education and development needs, and also conducts LOMA’s Insurance Immersion program. Prior to this role, Kevin was responsible for leading LOMA’s instructor-led training programs. He has also worked on the association’s textbook-based educational projects, including Life and Health Insurance Marketing and Personal Financial Planning. Before joining LOMA in 2007, Kevin worked in the fields of counseling and ministry. He brings more than 25 years of experience as a group facilitator and instructor to the Insurance Immersion program. Kevin earned a B.A. degree from Furman University and holds Master’s and Doctor’s degrees in counseling.
Head of Communication and Marketing Service, APAC
  • 2015年11月23日

    2:35 pm - 3:35 pm: BREAKOUT SESSIONS

Head of Communication and Marketing Service, APAC

For the past 18 years, Kimmo Kolari has been supporting B2C organizations throughout Europe and the Asia-Pacific region to deliver excellent customer communications, enhance customer experience, and drive efficiencies both in operational and marketing communication areas. Since joining Fuji Xerox Global Services in 2006, he has developed service offerings and improved end-customer communications for prominent banking and insurance institutions as well as house-hold names in the fast-moving consumer goods sector.
Colin Latchem
Open and Distance Learning Consultant &
Author of Distance and Blended Learning in Asia

Colin Latchem

Open and Distance Learning Consultant &
Author of Distance and Blended Learning in Asia

Colin Latchem is a highly regarded open- and distance-learning expert who helps organizations transform learning and development. He has over 30 years of experience leading and managing educational technology and educational change. In addition to his consultancy, Colin is the Asia-Pacific Corresponding Editor for the British Journal of Educational Technology, an Associate Editor of Distance Education, and a program tutor. He has been a professor, served on the Academic Programs Board of the Open Learning Australia consortium, and was national president of the Open and Distance Learning Association of Australia (ODLAA). Colin has authored several books, including Using ICTs and Blended Learning in Transforming TEVT; Distance and Blended Learning in Asia; Quality Assurance and Accreditation in Distance Education; and Leadership for 21st Century Learning. His book on leadership received the 2002 Mildred B. and Charles A. Wedemeyer Excellence in Distance Education Award. 
Sang Hui Lee
Chief Marketing Officer & Executive Committee Member, AIA Thailand

Sang Hui Lee

Chief Marketing Officer & Executive Committee Member, AIA Thailand

Sang Hui Lee joined the AIA group 23 years ago, where he has worked in various roles and countries including Japan, Hong Kong, Korea, and Thailand. He currently leads their Product Strategy, Marketing, Project Management Office, Unit Linked Business, and Vitality Projects in Thailand. He transferred to AIA Thailand in April 2011 as Chief Financial Officer and Executive Committee member. Mr. Lee previously spent 14 years with AIA Korea in key c-level roles, including Chief Investment Officer, Chief Financial Officer, Deputy CEO from 1997-2007, and CEO from 2007 to 2011. Under his leadership, AIA Korea implemented and expanded its multi-distribution platform. Mr. Lee joined the group in 1992 with ALICO Japan (now Met Life) and transferred to Hong Kong as Portfolio Manager in 1994 specializing in Korean investments. 
Sam McNeill, B.Mus.
Creative Director, SongDivision
  • 2015年11月24日

    3:15 pm - 4:15 pm: Closing Keynote: Creating a Culture of Innovation

Sam McNeill, B.Mus.

Creative Director, SongDivision

Sam McNeill is one of Australia's most in demand young keynote speakers and facilitators. At just 30, he has delivered more than 300 keynotes, team-building workshops, gala awards evenings, and product launches in Australia, New Zealand, Singapore, Vietnam, Malaysia, and the USA. He is no stranger to the stage, having spent 5 years with Opera Australia in his youth. Other career highlights include performing at the Sydney Olympic Opening Ceremony and touring with performers such as Jimmy Barnes and Marsha Hines. Sam's professionalism and energy have led him to work with many of the best-known companies on the planet, including Coca-Cola, Fujitsu, HP, Microsoft, Spotify, and Virgin. He earned his Bachelor of Music Studies (majoring in classical voice) from the Sydney Conservatorium of Music.
Deepali Naair
Chief Marketing Officer, Mahindra Holidays & Resorts India Ltd.

Deepali Naair

Chief Marketing Officer, Mahindra Holidays & Resorts India Ltd.

As CMO, Deepali Naair leads the company’s brand, digital, analytics, e-commerce, and inventory sales. She is also a member of the Group Mahindra Sales & Marketing Academy, where she leads digital marketing training for Mahindra Group. Before joining Mahindra Holidays and Resorts India, Deepali was a marketing executive in the telecom, fast-moving consumer goods, and financial services industries at companies including L&T Insurance, HSBC Asset Management, BPL Mobile, and Marico. Forums throughout India and around the world have invited her to share her enthusiasm for digital marketing at numerous conferences and meetings. She has also been a jury member numerous times for AdClub’s EMVIES, EFFIES, and ABBYs; IAMAI Digital awards; and DMAi awards. In 2015, Deepali was awarded the DMAi’s Content Marketer of the Year award. She is a guest faculty at SPJain Institute of Management and Research and a keen social media advocate and participant.
, MBA, Ph.D.
Representative Director
  • 2015年11月24日

    10:00 am - 11:00 am: Strategic Succession Planning for Sustainable Growth

, MBA, Ph.D.

Representative Director

Hyung joined Mercer in 2005 as the leader of mutlinational practices, and became Market Leader and Representative Director of Mercer Korea in 2007. Hyung leads the advisory services for Korean multinational holding companies and group corporate strategy planning centers of Korean conglomerates. His focus is on human-captial related strategies, including those related to cross-border mergers and acquisitions. Before joining Mercer, Hyung was a senior consultant for Korean conglomerates at Anderson Business Consulting. Previously, he was a senior business analsyt at Daewoo Economic Researach Institute, the leading economic institute in Korea. He is also currently Chair of The Knowledge Committee and Lecture Committee of KCMC (the association for Korean CEOs of Multinational Companies); an adjunct professor on global leadership at Sung Kyun Kwan University; and a member of the committee on government performance evaluation. Hyung earned his BA and MBA from Yonsei University and Ph.D. from the University of Tennessee (USA).
, MBA
Partner & Leader, Insurance & Allied Business Practices

, MBA

Partner & Leader, Insurance & Allied Business Practices

Joydeep has over 25 years of industry experience, primarily in senior business roles in insurance and banking. Before joining PwC India, he was Founder and CEO of L&T General Insurance Company Limited, which won the Model Insurer Award in Technology from Celent two years in a row. Earlier, Joydeep was part of the founding team of AIG’s Life Insurance JV in India, where he was Chief Distribution Officer for Life Insurance. He was selected by AIG as a part of their prestigious GMEDP program, which conducted projects around the globe. He has also worked for Standard Chartered Bank, Wipro, and Compaq Computer Asia Pte Ltd. Joydeep is a member of the CII National Committee for Insurance and Pensions, and served on the Board of Insurance Information Bureau (IIB). He was a founder and Director of the Financial Planning Standards Board and was one of the first CFPs in India. Joydeep was awarded the “Technology Leader of the Year” in 2011 by Asia Insurance Review and Celent. He is also a prominent speaker at national and international forums. He holds a degree in Mechanical Engineering and an MBA from IIM Calcutta.
CEO, RGA Korea and CMO, Asia
  • 2015年11月24日

    1:30 pm - 2:45 pm: Executive Panel: Marketing & Connecting to the Customer of the Future

CEO, RGA Korea and CMO, Asia

Michael Shin is Chief Executive Officer of RGA Reinsurance Company Korea Branch (RGA Korea), with executive oversight of all business activities in Korea. He also serves as Chief Marketing Officer, Asia, with responsibility for RGA’s Asia Pacific region. His insurance industry experience spans nearly three decades. Prior to joining RGA, he served as Executive Vice President and Chief Marketing and Distribution Officer of New York Life Korea (now ACE Life), where his responsibilities included agency distribution, marketing, product design, and oversight of Corporate Communications. He was also with Samsung Life Insurance South Korea, where he was Corporate Vice President, Channel Strategy and Planning, and Senior Vice President and Chief of Advisors and the Financial Planning Center. Earlier, Michael spent more than 15 years with Prudential Financial Insurance, where he was Managing Director for the Asian market in the United States.
Solutions Sales Director, Real-Time Solutions, APAC
  • 2015年11月23日

    2:35 pm - 3:35 pm:

Solutions Sales Director, Real-Time Solutions, APAC

Ariel Talbi helps B2C and B2B organizations optimize enterprise workforce performance and improve the customer experience. He has led major software implementations projects in large contact centers, and has served as consultant and trusted advisor to several tier 1 service providers in the Asia Pacific and the U.S. Ariel currently leads NICE’s APAC Workforce Optimization and Real-Time Solution lines of business. In this role he works with customers to realize their true potential in the front and back office — and ensure continuous improvement of their performance and operatio
Insurance Industry Advisor, Asia Pacific

Insurance Industry Advisor, Asia Pacific

A senior-level business and IT professional with a career spanning 30 years, Timothy leads Fuji Xerox’s regional insurance program. He consults with clients to develop and execute go-to-market strategies for insurers throughout the Asia-Pacific region. Timothy has worked in numerous other industries, including banking, payment, internet, transportation, systems integration, and healthcare. He has a degree in Economics and a Diploma in Asia Pacific Marketing from the National University of Singapore. He holds the following professional qualifications: FLMI, DGIRM, PgMP, PMP, PMI-ACP, ITIL, CGEIT, CRISC, CITPM, COMIT, TOGAF, BCP, and Lean Six Sigma. Timothy is also an adjunct lecturer on strategic IT planning at the National University of Singapore.
Hugh Terry
创始人, The Digital Insurer
  • 2015年11月24日

    9:00 am - 10:00 am: Digital Thinking to Unite Sales and Operations

Hugh Terry

创始人, The Digital Insurer

Hugh Terry是一位经验丰富的保险专业人士,在亚太地区拥有超过20年的经验,涉及保险公司、业务咨询以及成功创建并退出自己开创的业务。The Digital Insurer 是全球最大的知识社区,有超过30,000名专业人士共同致力于加速保险的数字化转型,Hugh作为公司创始人,他的业务目标是帮助保险和科技公司创建和实施创新的业务发展战略。其工作的核心是预测和利用数码科技的趋势,因为这些趋势对现有的商业模式产生了深远的影响,并提供了新的机遇。同时Hugh也是位专业精算师。
高级副总裁兼国际业务总经理

高级副总裁兼国际业务总经理

Watts先生是LIMRA/LOMA国际业务的总经理,领导两个组织帮助亚洲、拉丁美洲、非洲和中东地区会员公司的业务发展。 

在2013年加入LIMRA/LOMA之前,Watts先生担任ACE寿险公司全球业务的首席运营官,负责公司常规业务的日常运作和新业务的开拓。在此之前,Watts先生担任过AIG和AIA在中国和印度的首席执行官。Watts先生还有在香港、中东和拉丁美洲的工作经历,具备充分的国际视野,并非常熟悉亚洲和中国的保险市场。Watts先生毕业于拉夫堡(Loughborough)大学,拥有商业教育理事学位。 

赞助方 / 参展方

Our Sponsor

联系 LIMRA 了解详情:

Ms. Trish Sasso, BS, MLS

International Conference Coordinator

LIMRA and LOMA

psasso@limra.com