Very few organizations manage their costs for sustainable success. They spend money on the wrong things, or cut the wrong things for the wrong reasons, ultimately leaving them weaker and unfit to compete. Instead, organizations must think about their costs strategically, continuously cutting bad costs and redirecting resources towards good costs that build or strengthen differentiating capabilities. Using research from hundreds of companies across various sectors, Dr. Siew Chan-Cheong will share insights and best practices on how to achieve higher returns by linking growth and cost agendas.
Life insurance regulation has typically been developed using traditional assumptions about products, distribution and customers. Yet in today’s innovative and constantly changing environment, this traditional framework now creates redundancy among some regulations. This session will consider how innovation continues to challenge insurance regulators, and what they are doing now to keep pace in an environment of change and disruption.
Understanding where innovation is driving technology trends is key to planning for the future, and Dr. Leroy Chiao is no stranger to this world. In this thought-provoking presentation, Dr. Chiao will offer an exciting glimpse into life on the next quantum level, and share insights on a world in which technology is accelerating faster than ever before – presenting new opportunities for businesses poised to take action. Through awe-inspiring stories of his time in space and breathtaking photos, Chiao looks at what is coming around the bend and how organizations can take advantage of the next technological phase.
Director - Chief Operating Officer & Chief Strategy Officer
Co-Founder and Executive Director
Speakers will share their individual perspectives and experiences on how current industry disruptors are impacting Strategy, Operations, IT, and Digital Transformations. They will examine why new challenges are making old strategies infeasible in this current disruptive environment, and discuss what factors can actually prevent the accrual of benefits from various digital initiatives.
Rotha Chan is the first local hire for Manulife Cambodia. Joining the company in January 2012, Rotha started as Agency Manager and moved gradually up to becoming Chief Agency Officer in early 2016. He was awarded Global Rising Star of Excellence in 2013 and Asia Star of Excellence in 2016. He leads our 3000 strong agency distribution. In 2017 he was awarded Special Jury Award by Asia Insurance Review in Singapore for and gave an outstanding presentation on agency leadership and the golden rules of sales at the 17th Singapore Agency Mangers' Conference organized by Financial Services Managers' Association (FSMA) Singapore.
瑪麗亞·吉爾(Maria Gil)是安盛亞洲市場戰略發展辦公室主任，負責在中國香港特別行政區、中國大陸、日本、菲律賓、韓國、泰國和印尼的客戶體驗、創新、健康事業工作。在加入安盛之前，瑪麗亞在一家領先的成長策略諮詢公司工作，開發客戶體驗、員工敬業度、品牌和行銷的策略。在加入安盛之前，瑪麗亞曾為世界上最受尊敬的醫療價值鏈上的一些組織提供諮詢服務，包括輝瑞(Pfizer)、泰瓦(Teva)、梅奧診所(Mayo Clinic)、MD安德森癌症中心(MD Anderson Cancer Center)、大都會人壽保險(MetLife)和信諾保險(Cigna)，以及寶潔(P&G)、Visa和惠普(HP)等行業的領導者提供諮詢服務。她曾在各種刊物上發表文章，是紐約大學斯特恩商學院品牌和市場行銷的講師，也是美國西北大學范伯格醫學院的兼職教授。瑪麗亞在哥倫比亞大學取得醫療管理碩士。
Jonathan Goacher leads the corporate insurance practice in Asia for DWF LLP, an award-wining legal business with 27 offices across four continents and 2,800+ staff. He has over fifteen years of experience at leading international law firms, advising life and non-life insurers & reinsurers, insurance brokerages & agents, loss adjusters and other insurance organizations on how to start and conduct business in Asia. His practice deals with matters such as business establishment, joint ventures, public and private mergers & acquisitions, complex corporate reorganizations, capital and solvency requirements, portfolio transfers, reinsurance, currency controls, sanctions and regulation of cross-border insurance business. Jonathan began his legal career in the United Kingdom and he is also a licensed attorney in New York.
Dr. Jung Kee Hong is an active professional and academic in the field of marketing and business development of Bancassurance and Alternative Distribution Channels for Asian Financial Institutions. Based on 20 years experiences of working in the international financial services arena in New York, Seoul, Hong Kong, Taipei and Singapore, he has developed several insurance distribution partnerships among banks, automotive companies, retailers, and digital sales companies. He is also an author of academic books and articles for which he is frequently invited to various seminars as a panelist and lecturer. He has PhD in International Business from University of South Australia and M.B.A. in Financial Management from Pace University, Lubin School of Business in New York, U.S.A.
保羅·鐘斯在保險行業有超過26年的從業經驗，曾在英國、新加坡和瑞士的直接保險和再保險行業工作過。他目前就職於RGA的香港分公司，負責亞洲地區的承銷業務，利用RGA強大的技術專長，進一步發展公司有關承銷風險管理和價值創造的戰略。在2014年加入RGA之前，保羅曾為太平洋人壽再保險工作，首先是新加坡的核保和理賠主管，之後是太平洋人壽再保險的英國業務。他的職業生涯還包括近十年的亞洲保險業務主管、總部位於蘇黎世的瑞士再保險公司(Swiss Re)的生命健康保險公司(Life & Health for Swiss Re)，以及在新加坡設立的信諾人壽保險公司(Cigna’s Life, Accident & Health international business)的保險業務主管兩年。他是英國特許保險協會的准會員，持有英國保證醫療協會的壽險和殘障保險文憑。
Josafat Timotius is a seasoned IT executive with over 19 years of experience in managing enterprise-wide IT, in a wide spectrum of domains including the financial, FMCG, and telecommunications industries. An influential leader with strong business sense, he is resourceful in using strong analytical skills to manage situations of great complexity. In his current role at Sequis Life, he advises the Board of Directors on strategies and policies as they relate to IT applications, and the day to day operations of the IT Division, and provides direction and guidance in the selection, implementation and quality control of both software and hardware initiatives.
斯科特是一位充滿激情的專業人士，在過去的15年裡，他的創業履歷證明了他的遠見卓識和成功。斯科特在紐西蘭奧塔哥大學(University of Otago)接受教育後，在一系列臨床環境、工傷補償保險和工作場所健康解決方案方面積累了豐富的經驗，在此過程中，他與澳大利亞最大的職業健康公司合作，在2012年實現了8位數的業績。作為亞太地區的商業領袖，斯科特擁有超過十年的經驗，他為大多數行業設計和開發了員工健康改善專案。現在，作為WellteQ的領袖，斯科特的重點是讓人們使用健康技術，並通過資料分析來改善業務，這樣，WellteQ正在迅速成為一個全球公認的團體健康界的領袖。
Sheetal Patel is an Executive Director in the JAPAC region leading market access, advocacy and policy efforts across South East Asia and for the Bone Franchise regionally. Over the course of her 20+ year career in the Biopharmaceutical industry, Sheetal’s focus has been aimed at understanding how to align the value of innovative medicines with healthcare system needs and budgets around the globe. Since joining Amgen in 2009, Sheetal has served in a number of leadership roles including corporate initiatives focused on determining how to partner with payers in the ever-evolving healthcare landscape, heading key pricing strategy and operations capabilities, and demonstrating value of biologic therapies. Her prior experience includes strategy consulting for the pharmaceutical industry, and equity research analysis for the biotechnology sector at various investment firms. Sheetal holds a Ph.D. in Biology from the University of California - San Diego and the Salk Institute for Biological Studies and B.S. in Molecular Biology from Vanderbilt University.
Dr. Siew has more than 17 years of experience in designing and implementing large scale transformation programs for banks, sovereign wealth funds and Insurers in Indonesia, Malaysia, Hong Kong, China, India, UK and the US. He has extensive experience in advising c-suite executives on Growth Business Models, Lean Operation Models, Front to Back office redesigns, and differentiating via BPR, Fintech modifications and Customer Management improvements. While working out of the London office of Strategy& (formerly known as Booz & Company), Chan-Cheong successfully assisted numerous British and European global banks with their post 2008 global financial crisis transformations. He attained his MBA from London Business School and PhD from Southampton University, UK.
Director - Chief Operating Officer & Chief Strategy Officer
Sutikno Sjarif joined PT Zurich Topas Life in March 2017 as Chief Operating Officer & Chief Strategy Officer and was appointed as Director. He has more than 14 years of experience in the Life Insurance in Indonesia as Chief Operating Officer for AIA Financial Indonesia; Chief Operating Officer and Strategy for Manulife Indonesia before joining Zurich Topas Life. He started his career as trainee at Bank of America has also served as Chief Financial Officer and Business Planning Director for PT Pioneer Trading Company and Deputy Chief Finance Officer for Raja Garuda Mas. Within one year of joining Zurich Topas Life; Sutikno and his team has implemented eRecruitment, eTraining, STP and the first in Indonesia to introduce chatbot for Agency support. He had led Manulife Indonesia to the forefront in digitalization in Indonesia and Manulife Worldwide; The first to introduce BPM, integrated CRM, STP, SVOC, Sales Activity Management, and implementing the last stage of digital archiving that potentially gives Manulife Indonesia to be the first digital end to end company in Indonesia and Manulife Worldwide. Those outstanding contributions had brought him to the awards of Top IT & Telco Leadership and Best Corporate Practice for 2016 to Manulife, by The ITEC & The Minister of Communication & Informatics, in 2016.
Over 2+ decades of experience in Insurance domain across Asia, his expertise lies in successfully engaging with Insurers for their distribution transformation programs and digital initiatives. In recent years, he has championed various initiatives with the leading global insurers in Asia for Digital Distribution and Core Operational Process Transformations. He has an engineering degree and is a post-graduate in management (Marketing). As one of the Co-founder & Executive Directors of C2L BIZ, he is responsible for Sales & Marketing, Business Growth and Managing Customer Relationships. He is a speaker and thought leader in various industry fora and summits.
瓦休-韋博沃 (Wahyu P. Wibowo)是一位經驗豐富的人力資源專業人士，在進入企業之前，他的職業生涯始于高中教師。從那時起，他在各個行業都有20多年的從業經驗，他的大部分職業生涯都是在當地和跨國公司的銀行和人壽保險公司度過的。目前，瓦休領導的保德信大學為印尼161個城市的27萬7千多名代理人和2千多名員工提供培訓和進修的機會。他擁有Kontanz大學的應用科學的MBA學位，參加過各種項目，包括歐洲工商管理學院(INSEAD)的高管領導力課程。
Based in Hong Kong, Emily Woodward is a member of Spencer Stuart’s Financial Services and Legal, Compliance & Regulatory practices and serves financial services clients in Greater China and globally. She brings more than 15 years of executive search experience and global perspective to her work with organizations in Greater China, having worked and lived in Hong Kong, Thailand and United Kingdom. In addition to her deep industry knowledge, she has significant expertise in the areas of legal, compliance and risk, and has helped banks and insurance companies find senior leaders in these functions. Previously, Emily worked with clients as part of Spencer Stuart’s Technology, Media & Telecommunications Practice in London. Prior to joining Spencer Stuart, Emily worked with boutique executive search firms in London, where she focused on senior-level roles in the insurance, retail banking and technology industries. Emily earned her degree from Southampton University and speaks conversational Thai.