Executives and professionals responsible for and interested in individual disability income, long-term care and combo products, sales, distribution, claims, underwriting, and administration.
Highlights
The DI & LTC Insurers' Forum provides a world-class opportunity to learn about and participate in the cross-functional aspects of the industry. Actuaries, administrators, strategic managers, marketing and sales professionals, distribution experts and researchers will be present to provide you with their industry insights.
This is the premier disability income and long-term care conference in North America that offers a unique opportunity for attendees to network and communicate with other industry professionals. The year’s event promises to be highly interactive and provide attendees with a strategies for success.
Vice President, Pricing & Underwriting Policy, Guardian Life Insurance Company of America
Carl Amick is Vice President of Pricing and Underwriting Policy at Guardian Life Insurance Company. In this capacity, he is a member of Guardian’s Disability Leadership Team. He joined the company in 2011 from Northwestern Mutual, where he was Vice President, Disability Risk Management Operations. Amick has worked with disability insurance since 1983.
Commissioner of Insurance, Louisiana Department of Insurance
Prior to becoming Commissioner of Insurance in 2006, Jim Donelon served the Louisiana Department of Insurance in leadership positions as Chief Deputy Commissioner and Executive Counsel. His public service career includes 33 years of military experience in the Louisiana Army National Guard where he retired with the rank of Colonel. He served in the House of Representatives from 1981-2001 where he served as Chairman of the Committee on Insurance. Donelon served as the President of the National Association of Insurance Commissioners' (NAIC) in 2013. He also serves as Chairman of the NAIC Surplus Lines Task Force.
President and General Manager, John Hancock Insurance
Michael Doughty has overall management responsibility for John Hancock’s life insurance and long term care insurance businesses, including sales, marketing, product development and service operations. Before joining John Hancock in 2012, he was Executive Vice President, Individual Insurance for Manulife’s Canadian division. Doughty is an active supporter of the insurance industry and his community, serving on the boards of LL Global, Life Happens, The American College, and the United Way of Massachusetts Bay and Merrimack Valley.
Professor, Manship Chair, LSU Manship School of Mass Communication
Prior to joining the Manship School in 2006, Robert Mann served as communications director to Louisiana Governor Kathleen Blanco. He joined the governor’s staff in 2004 after serving 17 years as state director and press secretary to U.S. Senator John Breaux of Louisiana. Mann’s essays and book reviews have appeared in numerous publications, including The New York Times, the Boston Globe and Politico. He is editor of the Media & Public Affairs Book Series, a joint series sponsored by the Reilly Center for Media & Public Affairs and LSU Press.
Vice President, Individual Disability Insurance, Standard Insurance Company
Dawn McMaster leads the Individual Disability Product Line at Standard Insurance Company. She joined the company in 1995 in sales support and held a succession of positions with increased responsibility within IDI before moving into her current position in 2009. During her tenure, McMaster led development of the company’s dedicated Guarantee Issue team and oversaw implementation of an electronic policy delivery system — the first of its kind in the industry. She is on the board of directors at the Boys and Girls Aid Society.
Director of Research for Burkenroad Reports A.B. Freeman School of Business, Tulane University
Peter Ricchiuti is the business professor you wish you had back in college. His humor and insight have twice made him the top professor at Tulane University’s Freeman School of Business. In a recent competition, Peter’s teaching delivery skills placed atop a field of 500 universities representing 43 countries.
Peter is a graduate of Babson College, started his career at the investment firm of Kidder Peabody & Co and later served as the assistant state treasurer for Louisiana. There he successfully managed the State’s $3 billion investment portfolio.
Peter has addressed over 1000 groups in 47 states. These include groups of nuns, tin can manufacturers, money managers, waterpark owners, insurance professionals and NFL players. He has even done a couple of TED TALKS.
Executive Director, American Association for Long-Term Care Insurance
Jesse Slome is director of the American Association for Long-Term Care Insurance, the national organization exclusively focused on creating awareness for long-term care planning and supporting financial professionals who market LTC solutions. Slome established Long-Term Care Awareness Month, recognized by Congress and is the most frequently quoted spokesperson advocating for the long-term care insurance industry. In 2016, he founded the National Advisory Center for Short-Term Care Information with the goal of broadening awareness for STC insurance products in the United States.
Chairman of the Board & CEO, Pan-American Life Insurance Group
José leads Pan-American Life Insurance Group as Chairman of the Board and CEO, overseeing operations in 22 countries and spearheading the company’s strategic planning. José joined Pan-American Life in November 2004 and has led the organization to record growth and success thanks to an initial restructuring of the Group’s operations; a renewed and strategic focus on life, accident and health insurance solutions; and a combination of organic growth and strategic mergers and acquisitions. Prior to joining Pan-American Life, José held senior management posts in the insurance industry for more than four decades, including serving as senior executive vice president and chief distribution officer of AXA Financial. He also opened “The Suquet Agency” which was among the sales and marketing leaders of The Equitable and awarded Equitable’s President's Trophy for eight consecutive years. José is currently serving on the Boards of Directors of Regions Financial Corporation; and the Ochsner Health System. He previously served as a board member for the Federal Reserve Bank of Atlanta; Retail Payments Oversight Committee; and the Federal Reserve Bank of Atlanta, New Orleans Branch. José graduated from Fordham University in New York with a Bachelor of Science and holds an M.B.A. from the University of Miami. He is also a National Association of Corporate Directors (NACD) Governance Fellow.
Vice President, IDI Operations and Market Development, Unum
Since joining Unum in 2015, Leston Welsh has driven strategic growth of the Individual Disability business and oversees leadership of the Individual Disability Operations teams. He has extensive experience in product management, voluntary benefits and financial reporting and analysis. Prior to joining Unum, Welsh was vice president of Sun Life Financial Voluntary business, where he evaluated and reset their U.S. Voluntary strategy.
Vice President, Long Term Care Northwestern Mutual
President and CEO Northwestern Long Term Care Company
Kamilah Williams-Kemp was appointed an executive officer effective February 1, 2015. In this role, Williams-Kemp is responsible for leading the long term care product vision and strategy, managing product line performance, and overseeing LTC operations. Since joining Northwestern Mutual in 1999 as an underwriter in the Disability Income Department, Williams-Kemp has held roles in New Business, Human Resources, and Agencies. In 2016, Williams-Kemp was recognized by Savoy Magazine as one of the Top 100 Most Influential Blacks in Corporate America.
Chairman of the Board & CEO, Pan-American Life Insurance Group
Since his arrival in November of 2004, José Suquet’s leadership, commitment and foundation of change have paved the way for the growth and success of Pan-American Life. In 2005, he led the company’s recovery from the devastation of Hurricane Katrina. Under his steady stewardship, Pan-American Life achieved record revenue growth and operating earnings during the global economic crisis. With Suquet at the helm, the company has continued to thrive, driven by strategic merger and acquisition activity, including the 2015 merger with Mutual Trust Financial Group. This is your opportunity to gain insight from a transformative industry leader.
Commissioner of Insurance, Louisiana Department of Insurance
Past National Association of Insurance Commissioners President and current Commissioner of Insurance for the State of Louisiana Jim Donelon will address changes to the state of the insurance industry over the last decade, including the impact of demographic shifts on demand, as well as the role of international influences.
GRANT BAILIE, DIA, Underwriting Consultant, Multi-Life, Guardian Life Insurance Company of America ROBERT BEAL, FSA, MAAA, Consulting Actuary, Health Benefits Systems, Milliman DAVID GRAY, FLMI, FFSI, Senior GSI Underwriter, Standard Insurance Company Moderator: RONALD MOBLEY, Director, IDI Underwriting, Unum
What is happening in the Guaranteed Standard Issue (GSI) DI marketplace today? Come join industry leaders as they explore current trends, challenges and opportunities. Learn how these forces influence GSI underwriting.
MARK TANNER, FSA, MAAA, Associate Actuary, Living Benefits, Munich Re Moderator: RONALD GRAFF, Assistant Vice President, Retail Life and Disability Insurance, MetLife
How is distribution evolving? Follow one customer’s experience and see how reaching the middle market or millennials will require new approaches and new tools.
Whether you are considering entering the Life/LTC Combination product market or are already an established player, this deep-dive session will have something for everyone. We’ll cover the various combinations of life (term, UL, whole life) and chronic illness, critical illness or long-term care product structures, pricing considerations, IIPRC review process and policy form/rate standards, distribution and underwriting.
VINCENT BODNAR, ASA, MAAA, Chief Actuary, LTCG JOHN O’LEARY, President, O’Leary Marketing Associates, LLC Moderator: TRAVIS TANGEMAN, FSA, MAAA, Managing Actuary, Mutual of Omaha
Join this session to hear about updates and outcomes from the recent Long-Term Care Think Tank session. Then hear about potential new and innovative products including an alternative concept that combines term life insurance with long-term care.
CARL AMICK, FSA, MAAA, Vice President, Pricing & Underwriting Policy, Guardian Life Insurance Company of America DAWN MCMASTER, Vice President, Individual Disability Insurance, Standard Insurance Company LESTON WELSH, FSA, MAAA, Vice President, IDI Operations
and Market Development, Unum Moderator: CARI BACON FLICK, Second Vice President, IDI Operations, Standard Insurance Company
Three DI leaders from different disciplines will bring their expertise to this open and interactive panel discussion. They’ll share their views of the DI business today and over the horizon into the future. Do you have a question for the panel? Please send an e-mail to: cari.bacon.flick@standard.com.
STEVEN CAIN, CLTC, National Sales Leader, LTCI Partners, LLC RONALD HAGELMAN, President, Broadtower Insurance Solutions, Inc. BRIAN SEGUIN, Vice President, National Sales Manager, New York Life Insurance Company Moderator: STEVE SCHOONVELD, FSA, MAAA, Head of Linked Benefit Product Solutions, Lincoln Financial Group
How broad is the Long-Term Care Insurance market? Is it BIG? Is it EASY to navigate through the options available? Our panelists will discuss how each of the six available LTC insurance products fit the consumer need, how they are sold, and where they play in the market. Please join these veterans of the industry for a robust discussion which may convince you that it is indeed a “Big Easy” market.
RALPH DONATO, Senior Consultant, LTCG JAN GRAEBER, ASA, MAAA, Director and Chief Actuary of the Life and Health Actuarial Office, Texas Department of Insurance RAYMOND NELSON, ASA, MAAA, Senior Vice President, Actuarial Services, TriPlus Services, Inc. Moderator: JOSHUA WEBER, FSA, MAAA, FLMI, Corporate Vice President and Actuary, New York Life Insurance Company
How do rate increases change the way in which your policyholders treat their long-term care coverage? Come and listen to experts from both industry and the regulatory environment discuss what is being seen in the market as carriers continue to increase rates. This session will look at issues such as: Do rate increases cause a spike in claims and waiver of premium? What is the impact to customer complaints and lawsuits? Are policyholders taking benefit reductions or paying the increased premiums?
MICHAEL J. DOUGHTY, President and General Manager, John Hancock Insurance JESSE SLOME, CLU, ChFC, Executive Director, American Association for Long-Term
Care Insurance KAMILAH WILLIAMS-KEMP, Vice President, Long Term Care, Northwestern Mutual Life Insurance Company Moderator: CONAN MCPHERRON, National Sales Manager, Long Term Care, Pacific Life
We’ve gathered three kingfish spanning the Long Term Care and Combination markets from two large insurance carriers and a leading national service organization to provide you with more Big Ideas in the Big Easy! Come hear from our esteemed panelists as they discuss point and counter point topics covering a range of matters including product development, marketing, and sales strategies.
CARL AMICK, FSA, MAAA, Vice President, Pricing & Underwriting Policy, Guardian Life Insurance Company of America DEREK COBURN, FSA, MAAA, Director, IDI Finance, Unum Moderator: GRANT BAILIE, DIA, Underwriting Consultant, Multi-Life, Guardian Life
Insurance Company of America
This session considers two primary aspects of disability profitability. The first involves factors impacting current profitability such as investment income, reserving, claim dynamics, commissions and expenses. The second involves factors that impact future profitability such as changes in risk selection, product design, pricing, marketplace factors and anti-selection.
JODY ELMORE, HIA, DHP, LTCP, HCAFA, Risk Management Consultant, Munich Re Moderator: RICK DIXON, Assistant Vice President, Underwriting Services, Munich Re
In this interactive session, we will look at emerging trends in everything from sex to drugs to rock-n-roll! Topics include understanding transgender underwriting, evaluating the latest HIV prevention medication, navigating the ins and outs of medical marijuana, and assessing occupations within the entertainment industry and the glamorous world of medicine. We take a fresh look at these trends and more, and we will discuss what makes sense and ask ourselves, “What is the risk?”
The economy is inherently cyclical. While these cycles don’t necessarily repeat themselves, they usually rhyme. Understanding the forecasting ability of stock, bond and energy markets can both illuminate opportunities and serve as valuable storm warnings for business leaders. A lot of this runs counter to what people are commonly hearing in the media. Hear Peter Ricchiuti explain how to interpret the market signals.
LAURA E. HAHN, Director, Customer Insight and Engagement, Guardian Life Insurance Company of America KATHLEEN LYONS, Vice President, Information Technology, Disability Management Services KRISTIN PAGLIERO, Manager, IDI Market Education, Unum Moderator: GLENN MILLER, DIA, LTCP, FLMI, HIA, Product Development Manager, Mutual of Omaha
Join the session to learn and see how technology can make the end-to-end sales process easier for your customers. See how your customers can benefit from technology today. Whether you utilize these tools individually or all together, the tools will strike a chord with you.
ROSS BAGSHAW, FSA, MAAA, LTCP, Principal and Consulting Actuary, Wakely Actuarial Services Inc. KAREN SMYTH, LTCP, FLMI, AIRC, AIAA, ACS, CLTC Moderator: KEITH BURNS, ASA, MAAA, Vice President and Actuary, Long Term Care Actuarial, Prudential Financial
Once sales cease, what changes? Some of the leading experts in LTC will share their experiences on changes to managing staff, policyholders, rate increases, third party administrators and reinsurance considerations. They will also explore what it might take to start selling again.
ROB BROWN, Assistant Vice President, LTCI Risk Leader, Long Term Care, MassMutual KATHLEEN COUGHLIN, RHU, Chief Health Underwriter, MassMutual Financial Group VICTORIA WALTER, Lead Underwriting Consultant, Northwestern Long Term Care PAUL ZIMMERMAN, FALU, FLMI, ACS, Chief DI Underwriting Officer, Ameritas Moderator: CHRISANN FUNK, IDI Product Director, Principal Financial
Join us as we examine the similarities and contrasts between DI and LTC Underwriting. Discuss industry challenges that both face, such as simplified underwriting programs, alternate offers, and field concessions.
PAUL HOUSTON, FSA, MAAA, Associate Pricing Actuary, Guardian Life Insurance Company of America RICHARD POLLARD, FSA, MAAA, Actuarial Vice President, Gen Re Moderator: DAVID STEINBRUNNER, ASA, MAAA, Senior Actuarial Associate, Disability Income, Ameritas Life Insurance Corp.
Please join us for a “jazzy” discussion regarding the pricing of DI and how “beads” of change such as reserve requirements and the low interest environment ultimately affect your results.
G. Wade Evans, CFP, Evans Investment Advisors, LLC Renee
Larson, Vice President, Life and LTC Sales, Raymond James Insurance Group Stacey
McMahan, J.D., CLU, ChFC, Consultant, Advanced Designs Unit, Pacific Life
Insurance Company Moderator: CONAN MCPHERRON, National Sales Manager, Long Term Care, Pacific Life
Join this session to hear an interactive conversation around the need for LTC planning, from the perspective as to the responsibility of family members, financial advisors/planners, and insurance carriers. Also to be discussed will be what the marketplace is asking for from insurance carriers for the development of solutions to motivate individuals/couples to take action around LTC planning.
CHARLES ANGIOLILLO, Senior National Accounts Director, Claims Bureau USA STEPHEN HOLLAND, M.D., Chief Medical Officer, LTCG DAVID MARSHALL, Claims & Policy Services Advisor, Guardian Life Insurance Company of America Moderator: SHAWNA MEYER, Vice President, LTC CFO, New York Life Insurance Company
Whether you are a claim professional, a business leader or an actuary, come to this session to learn more about how emerging claim practices can better protect the interest of all insureds by accurately paying eligible claims and efficiently identifying insureds that fall outside benefit eligibility requirements. We will focus on topics related to claim investigations and fraud detection practices used for either product such as how to use predictive modeling to detect suspicious claims, how to use social media more effectively and the usefulness of independent medical exams. We will also cover various topics such as how to predict recovery time and use this to better manage a claim.
Professor, Manship Chair, LSU Manship School of Mass Communication
The 2016 Unites States presidential race is unlike any in history and could re-shape the nation with implications across the insurance industry and the globe. There are also key House and Senate races that may tip the balance of power in Washington in the coming years. In this pivotal election year, will the 2016 elections create a tug of war or bring a balance of power to policy making in Washington? Join Robert Mann as he offers his keen insights on the outcome and implications.
RACHEL JAEGGI, Vice President, Strategic Service Partners, MassMutual DENISE LISTON, R.N., Vice President, Underwriting Products & Services, LifePlans, Inc. Moderator: ROB BROWN, Assistant Vice President, LTCI Risk Leader, Long Term Care, MassMutual
Come hear home office and vendor perspectives on vendor management issues. Join the discussion and share ideas on your outsourcing experiences, successes, and challenges.
CECIL BYKERK, FSA, MAAA, FCA, RHU, President, CDBykerk Consulting, LLC JOSEPH WURZBURGER, FSA, MAAA, Staff Fellow, Health, Society of Actuaries
Join this interactive session featuring thought-provoking case studies exploring difficult situations. Along the way, review the professionalism structure and requirements for U.S. Actuaries, and receive structured professionalism credits, as well.
Early Registration Fees: LIMRA, LOMA, and SOA Members: $1,195 Non-member: $1,695
After August 24, 2016 LIMRA, LOMA, and SOA Members: $1,395 Non-member $1,895
Cancellation Policy
All cancellations and refund requests must be received in writing. These requests carry a $100.00 U.S. administrative charge. Full refunds minus the administrative fee will be granted on written requests received no later than ten business days before the meeting. No refunds will be granted if the request is received within ten business days of the meeting. If for any reason a meeting is cancelled, the Conference Organizers will refund the total registration fee. However, the Conference Organizers will not be responsible for any travel, hotel accommodations or other costs incurred. Cancellation requests should be submitted to meetings@loma.org.
Hotel / Venue
The Roosevelt 130 Roosevelt Way New Orleans, LA 70112 Reservations Here
Make your reservations at this link by August 24, 2016 to obtain the group rate of $239 + 13% sales/bed tax, $2 hotel occupancy fee, and 1.75% tourism assessment.
Please note that hotel rates will go up after the cut-off date or when the meeting room block sells out, whichever comes first. Make your reservations early to be able to take advantage of our discounted rates.
Become a Sponsor or Exhibitor
Connect with Key Prospects
This conference is your opportunity to meet and network with insurance professionals involved in the product design, regulation, rates and underwriting changes impacting the DI & LTC industry.
Sponsorship Opportunities - Raise your level of branding with this audience by securing a Sponsorship. Options include:
Multiple conference registrations, which include full access to attendees at breaks and meals
Special recognition in the registration brochure, onsite conference program, onsite signs, and general session walk-in slides
Acknowledgement from the podium
Your company's marketing piece in attendee packets
Specialty conference merchandise that will deliver your company name to all attendees
To create your Sponsorship package, contact: Jim Haggerty at 770-984-6448 or jhaggerty@loma.org
Exhibitor Package, $2,390, includes:
Two full-conference registrations
Additional attendees pay the member rate of just $1,195
One 6-foot skirted table with an electrical outlet (only table-top displays are permitted)
One-time use of the registrant/attendee list (includes email addresses for attendees who opt to share them). Your choice of three weeks prior to or three weeks following the event
Acknowledgment in the onsite conference program and general session walk-in slides
Logo and company description on the vendor sheet included in attendee packets
