This event will bring together life insurance and financial services executives
from throughout the APAC region that are responsible for training, learning and
development at both the home office and in the field. Attendees will include
HR executives, the Heads/VPs/Directors/Managers of Training, Learning, and/or
Development, Heads of Talent Management, Training Specialists, Performance
Consultants, and strategic leaders looking for a better understanding of what
the learning and development landscape currently looks like.*
Highlights
This brand new event is being produced in partnership with the Malaysian Insurance Institute in response to the many requests for a forum to share global insights on training, learning, and development. The format will provide for a very practical knowledge exchange to showcase case studies, research, and interactive presentations on different training methodologies, talent development needs and innovations, retention strategies, and productivity enhancers. Planned session topics will include:
Global Best Practices in Training
Supporting a Culture of Learning
Redefining Learning ROI
Building Effective L&D Programmes
Engaging Millennials
Attracting Gen Z Workers
Innovative Learning Formats & Transforming Learning with Technology
Zohrab has more than 20 years of the financial institutional industry experience, with an early professional career that also included being a practicing lawyer, economic trade officer with the South African High Commission, and an international business development manager. He began his work in the financial industry as a loss adjuster before moving onto claims, business excellence, performance management, coaching, organisation development, learning & development and talent management. His operational exposure and experience has enabled him to understand and speak the business language when facilitating in-house as well as external learning programmes as an HRDF Certified Trainer. Zohrab has held executive roles with Aviva Insurance (M) Bhd, MSIG Insurance (M) Bhd, AXA General Insurance Bhd, Maybank Berhad and Zurich General & Takaful Insurance Malaysia Bhd, and is also a certified ISO9001 Quality Management System lead auditor, Succession Architect practitioner (Korn Ferry) and Assessment Centre Assessor (CEB SHL).
11:20 a.m. - 12:30 p.m.: Panel: Predictions About the Future of Learning
Joey Davenport, CLU, CLF
President, Hoopis Performance Network
Joey is President and Co-Founder of the Hoopis Performance Network in Chicago. He has over twenty years of experience in financial services as a top producer, manager, entrepreneur and international speaker. Joey’s organization is recognized by Inc. 5000 as one of the fastest growing privately held businesses in the United States. HPN’s web-based training programs have received top recognition including multiple Digital Media Innovators Awards and the ROI Institute’s Top 10 Case Studies of the Year. Joey is co-author of the #1 bestselling book, The Power of Coaching: Engaging Excellence in Others. He is the executive producer of the HPN University and Trustworthy Selling. The University has over 50,000 members and is considered the #1 online content library in financial services. Trustworthy Selling was developed in collaboration with LIMRA International and has over 15,000 graduates. Joey is also Past President of NAIFA Chicago and a graduate of NAIFA’s Leadership in Life Institute. He received the NAIFA Illinois Young Advisors Team Leader of the Year award and the national Award for Association Excellence from the NAIFA Federation.
11:20 a.m. - 12:30 p.m.: Panel: Predictions About the Future of Learning
Christoffer Erichsen
CEO, Human Inc
Chris is a highly sought-after international speaker who has 25+ years of experience in the fields of innovation, leadership and learning. He launched his first venture at the age of 16 & has founded multiple successful ventures since. He is extremely passionate about humanising business and the future work. In the last 2 years alone, he has impacted over 5,000 business professionals to drive customer-centric innovation. Chris is the founding partner of Human Inc, an innovation consultancy operating in Malaysia, Singapore & London. Human Inc has helped 50+ MNC's across South East Asia in every industry vertical to innovate through workshops, consultancy, and solution design labs.
International Head of Distribution Development, LIMRA
Rick Funke consults with financial services executives around the world to help them boost profitability by improving sales force effectiveness. With his help, companies maximize the return on their agent recruiting and selection investment — and grow their sales force — by applying competency-based best practices for recruiting, selecting, and retaining top performers. Rick also has extensive experience facilitating and delivering training to agency managers that helps them improve agent professionalism and productivity. Rick is a well-known industry speaker who has presented at many conferences, including GAMA’s LAMP Conference, NAIFA’s Career Conference and Annual Meeting, LIMRA’s Annual Conference, and numerous company meetings.
4:00 p.m. - 5:00 p.m.: Why You Should Encourage "The F-word" (Fun) in the Workplace
Ron Johnson
Managing Director and Co-Founder, Blueprint Creative
Ron Johnson is Managing Director and co-founder of Blueprint Creative – one of the Caribbean’s leading strategic branding agencies and the world’s first ‘bhranding’ agency. Ron and his team help CEOs, marketing teams and HR departments build stronger brands and stronger businesses. While Ron is passionate about all aspects of branding, he is especially passionate about helping clients build company cultures where hard work, fun and profitability can co-exist. Ron has led his team at Blueprint Creative to win several “ADDY awards” for its branding work with clients as well as three Barbados’ Best Employers Awards in recognition of the company’s exemplary culture, working environment and HR practices. When Ron isn’t helping clients with their branding projects, you can find him thinking (about branding), reading (about branding), writing (about branding) and speaking (about branding).
10:00 a.m. - 10:45 a.m.: A Culture of Learning is a Culture of Winning
Sashe Kanapathi
COO, Leaderonomics Digital
Sashe has over 19 years of work experience in the technology field across multiple domains, and currently serves as the COO of Leaderonomics Digital which was started up to disrupt the L&D space by leveraging the best of technology has to offer and applying it to the work place. He started his career at EMC Corp in Massachusetts, where he honed his skills in technology and obtained a US Patent. He has since gone on to work with and for startups, small and medium-sized enterprises, and multinational companies, enjoying successes in both an entrepreneurial and corporate environment. Prior to his current role, Sashe held the position of Global Systems Service Manager at First Solar, where he was part of a startup team that built up the largest solar manufacturing facility in the world. He was also the Director of Delivery at Quintiq, where he led multiple teams to deliver software projects around the world. He has a Masters in Engineering from Georgia Tech, and has continuously strived to focus his career on people as the enablers of business.
11:40 a.m. - 12:55 p.m.: Panel: The Digital Journey: Transforming Learning With Technology
2:00 p.m. - 2:45 p.m.:
Danny King
Co-founder & CEO, Accredible
Danny is the co-founder & CEO of Accredible, an industry-leading digital credentialing platform which allows users to securely issue, manage, track, and verify their certificates and badges. Its platform is used by over 600 organizations worldwide, including MIT, UC Berkeley, the University of Oxford, the University of Cambridge, Google, IEEE, Intel, McGraw Hill the CFP Board, Rosetta Stone and many others.
10:45 a.m. - 11:40 a.m.: The Human Science Behind Learning & Development
Andrew Lau
Founder & CEO Think Codex
Vice Chair Gamfed
Andrew Lau is the CEO and founder of Think Codex, a multiple award-winning Gamification Organization. He was trained by An Coppens (one of the Top 10 Gamification Gurus Globally) and has received multiple gamification and design-thinking certifications from top ranking business schools including George Washington University, IDEO, and the Wharton Business School. He is the Vice Chair and the Malaysian ambassador of GamFed (International Gamification Confederation), an European based association of gamification experts. As a thought leader, he has spoken at numerous conferences and is frequently featured in both radio and TV interviews. He sat on the advisory board of KDU’s School of Computing & Communication, was the advisor to the AIESEC Malaysia Leadership Team, and writes for the Star Newspaper (MSJ) on Consultancy & Hard Talk sections. Prior to founding Think Codex, he was the Country Brand Manager for Shell FuelSave, the main grade fuel for Shell in Malaysia. In this role, he co-led Shell’s biggest product launch in 9 years and garnered multiple fold increases in sales. He worked extensively in Asia and Europe implementing global IT orders and commercial projects with values exceeding USD 110 Million, implemented change initiatives for thousands of Shell staff, and conducted workshops for senior global and regional leaders.
Chief Distribution Officer, Prudential Cambodia Life Assurance (PCLA)
Veejay Madhavan has spent over 20 years in the life insurance industry, holding various roles in training, sales management, compliance, operational risk and strategy. During his early years, Veejay implemented Training & Competency and Suitability frameworks in AIA Singapore, which became the blueprint for the life insurance industry. As Prudential’s Regional Compliance Director, Veejay account managed 6 countries and worked on successful M&A activity in Singapore and Thailand. He implemented a 360-degree compliance risk assessment tool across the region; bringing compliance closer as a partner to the business. In 2015, Veejay oversaw Agency strategy and Training in Indonesia, covering a network of 260,000 agents across 150 cities. He successfully launched programs to build agility in recruitment, sales and agency life cycle training. In his current role since 2017, Veejay implemented a full time Career Agency model which now contributes about 50% of the channel’s business. He also implemented a bancassurance referral framework resulting in double digit growth in referrals and conversions for Prudential Cambodia. During this past year, he oversaw the training transformation of sales teams leveraging on simple technologies and innovative training delivery, departing from traditional classroom format.
9:10 a.m. - 10:00 a.m.: Linking Competencies to Learning Strategies
Sarala J. Marimuthu
Chief Development Officer, Finance Accreditation Agency (FAA)
Sarala has expansive knowledge and experience in Talent Planning & Strategy, Quality & Business Excellence, Competency Development, Product Development and Learning & Development. She has held executive positions related to training, competency development, product development, assessment, and teaching/learning quality evaluation, and has experience in the design, development and facilitation of face-to-face and online learning programs. She currently spearheads client needs analysis, product strategy, design, development, and sales for the FAA, ensuring the organization remains relevant and current in the talent and learning development space. Sarala was instrumental in the development of significant quality initiatives including the FAA Quality Framework (FQF), Finance Qualifications Structure (FQS), FAA Recognition of Learning (FRL), FAA Learning Criteria (FLC), FAA Learning Standards (FLS), Certified Training Professional (CTP) program, the Islamic Finance Professional Qualifications Standards (IFPQS) and e-Learning Guidelines. She has an MSc in Human Resource Management and Industrial Relations from University of Newcastle, Australia and is recognized by the Chartered Institute of Personnel and Development (CIPD), UK as a certified trainer and Associate member. She is also certified in Design and Develop Recognition Strategies (TAEASS504A, Australia), Assessor Capability Development Professional by Institute of Leadership & Management (ILM), UK, and Accredited Competency Professional (ACP) by Institute of Leadership & Management (ILM), UK.
Nick leads the research and innovation of FWD Thailand's dedicated Business Training Center (BTC), which supports internal distribution and substantial external business partners across the country. He has over 20 years of learning & development experience across Southeast Asia and previously worked in senior distribution roles at some of the leading Asian insurers.
Nick believes that it is important for learning & development to play its part as an integral element of business strategy with appropriate investment incorporating the newest technology, ideas, techniques and methods. At FWD, he is passionate about cultivating a unique learning ecosystem for distinct theories, methodologies and continual education that ensures all representatives have the competence and confidence to build relationships and advise life choice solutions to their customers.
11:20 a.m. - 12:30 p.m.: Panel: Predictions About the Future of Learning
Shalini Pavithran
Chief Executive Officer, Malaysian Insurance Institute
Shalini is the Chief Executive Officer of the Malaysian Insurance Institute (MII), the leading professional body and education institution for the Malaysian insurance industry. MII is highly respected as a regional centre offering an extensive range of professional qualifications, certifications, and training programmes for insurance professionals. MII also administers the licensing examinations for intermediaries namely insurance agents, brokers, loss adjusters and financial planners.
Shalini also serves as the Chief Executive Officer of the ASEAN Insurance Training & Research Institute (AITRI) in view of MII being given the mandate as the Secretariat of AITRI. AITRI was established by the ASEAN Insurance Regulators and serves as a regional centre for insurance education and research focusing on capacity building of regulators and supervisors in the region.
Prior to joining MII, Shalini has over 20 years’ experience in various sectors within the financial services industry.
Shalini holds a Bachelor of Economics degree from the University of Malaya, a Bachelor of Laws degree from the University of London and has completed the Certificate of Legal Practice.
11:40 a.m. - 12:55 p.m.: Panel: The Digital Journey: Transforming Learning With Technology
Simon Phipps
Head of Asia, Global Development & Blockchain, The Digital Insurer
Simon is responsible for TDIs global development and business in Asia, as well as their blockchain lead. With over 25 years in insurance, Simon has deep industry and consulting experience, working in increasingly senior roles across Life, GI and Asset Management businesses in Europe and Asia, most recently as KPMGs lead partner for insurance advisory & digital innovation and, previously MD of Aviva, in Hong Kong. He is passionate about helping insurers engage more effectively with customers and, making insurance more relevant to more people, through technology.
Vice President & Chief Information Officer and Regional CEO – Asia West , LIMRA and LOMA
As chief information officer for LIMRA and LOMA, Kartik Sakthivel is responsible for developing the information technology strategic direction for the enterprise. In this capacity, he directs and manages computing and information technology policies, programs and schedules for business and enterprise systems, and manages information services to meet LIMRA and LOMA’s corporate goals and objectives.
An industry thought leader, he champions the use of technology to improve the revenue, profitability, and efficiency of the organization. Joining LIMRA and LOMA in 2017, Sakthivel has broad industry experience, most recently as director of technology at Liberty Mutual Insurance.
He holds a doctorate in Computer and Information Sciences with a focus on AI and Information Quality from University of Arkansas at Little Rock, and a Master of Science in Computer Information Systems/Information Technology, as well as a Master of Business Administration from Southern New Hampshire University.
Nick Wilson is a Learning and Development Director with a proven track record of success in the development of people in global organizations. During his career, he has focused on talent management as a key skill, developing and coaching top organizational leaders and sales people. He has directed projects with AIA, HSBC, British Telecom and Rotork Engineering on leadership and sales development initiatives designed to groom executives and to drive organizational change. Wilson is a Graduate Member of the Institute of Personnel Management (MCIPD) and has earned the Mortgage Advice Qualification (MAQ) from the Chartered Insurance Institute. His other qualifications include Business application of Neuro Linguistic Programming, Advanced Skills and Business tools DISC and Relationship Awareness Theory. He also received the Business Education Council National Award in Great Britain.
Is your sales organization adapting to how millennials learn, and the demands of today's ultra-informed customers? Significant innovation is necessary to align training and learning opportunities with the preferred technology and communication of today’s salesforce. Sales organizations must rethink how they are managing learning journeys to meet the ever-increasing productivity demands on sales professionals, and Nick Wilson will share some proven techniques and methodologies to do just that.
Andrew Lau will share insights on the science behind gamification and how companies can use behavioural science to create a gamified and highly engaging learner-led experience. By embedding habit-building models early in the onboarding process, learners will build the right type of habits that then lead to more predictable actions… and ultimately more predictable business results.
Nick Osborne knows firsthand how Academy training and sales distribution networks can work together towards a common vision, helping ensure individual advisor accomplishments are also in line with the objectives of an organization as a whole. Under his guidance, the FWD Academy has helped people attain amazing results, both at work and in their personal lives. In this session, Nick will share the FWD ethos and five-year growth story, as well as how training was allowed to become an independent function…and how he has helped that function to create its own identity in support of their internal sales channels as well as their external collaborative partners.
Join Danny as he provides a more detailed review of the do's & don'ts of digital badges and certificates. He will offer best practices and considerations to be mindful of when implementing new (external) certification programs or (internal) employee training programs, as well as suggestions on how to best work with external stakeholders to ensure credential verification is as efficient, secure and cost effective as possible. A review of privacy considerations that need to be taken into account when issuing/evaluating digital badges/ certificates will also be discussed.
Chief Distribution Officer, Prudential Cambodia Life Assurance (PCLA)
Learning is all about fun and meaningful engagement. Learn how you can integrate simple technologies with traditional training methods to instill belief and shape sales behaviors on any subject to deliver your desired outcomes.
International Head of Distribution Development, LIMRA
Joey Davenport, CLU, CLF
President, Hoopis Performance Network
Join Joey Davenport and Rick Funke as they share key design elements and case study takeaways from the creation of Trustworthy Selling, a unique sales effectiveness program. Together they will outline how the need for the program was determined, why it is unique from other training programs, and what features have worked best to deliver proven results from this immersive, interactive learning system.
Managing Director and Co-Founder, Blueprint Creative
Join Ron Johnson in an interactive workshop designed for CEOs, Marketing Teams, HR & Talent Development Professionals and Disruptors. This workshop will change your perspective on encouraging “The F-Word” (Fun) in your workplace and how it can impact your company culture and, ultimately, your bottom-line. Learn more about the new “Bhranding” framework and how this roadmap can help your organization build a stronger brand and a stronger business.
Chief Development Officer, Finance Accreditation Agency (FAA)
With the rise of digital technologies and holistic talent management strategies, there is a need to create seamless individual learning, performance and learning development experiences. Competency frameworks can support the design and development of current, relevant and learner-centric curricula by linking learning outcomes to competencies. This helps organisations to determine the skillsets of its individuals and plan effective learning interventions by adopting a strategic learning structure that can help close any existing competency gaps. This session will discuss the tried and tested methodologies in linking competencies to learning strategies.
Sashe will share the key pillars necessary for building an effective learning culture within an organization. He will also help demonstrate how and why having an effective learning culture is such a critical differentiator to help companies win in a Volatile, Uncertain, Complex and Ambiguous (VUCA) world.
Chief Executive Officer, Malaysian Insurance Institute
An interactive discussion of predictions on the future of learning.
12:30 p.m.
CLOSING AND NETWORKING LUNCH
Registration
Register by 14 June 2019 and Save! MII Members: US$525 LIMRA and/or LOMA Members: $825 Nonmembers: $925
Standard Rates (Register after 14 June 2019): MII Members: US$625 LIMRA and/or LOMA Members: $925 Nonmembers: $1,025 **The above pricing is per person, for companies sending 1- 2 pax. If a company sends 3 or more pax, each person will be entitled to a $100 discount off their registration fee.
Need Help Getting Approval? Download our “Convince Your Boss” letter for ideas on how to getyour request to attend approved!
Cancellation Policy
All cancellations and refund requests must be received in
writing. These requests carry a $100.00 U.S. administrative charge. Full
refunds minus the administrative fee will be granted on written requests
received no later than fourteen days before the meeting. No refunds will be
granted if the request is received within fourteen days of the meeting. If for
any reason a meeting is cancelled, the Conference Organizers will refund the
total registration fee. However, the Conference Organizers will not be
responsible for any travel, hotel accommodations or other costs incurred.
Cancellation requests should be submitted to mschwartz@limra.com.
Hotel / Venue
Hotel Istana
73, Julan Raja Chulan 50200, Kuala Lumpur, , Malaysia
If you receive any unsolicited or suspicious email or phone call about a hotel booking in conjunction with this meeting, our advice is not to click on it, but delete the email immediately. In the case of a phone call, never give out your credit card information. Our designated conference hotels will never call you unless you contact them first.
Hotel Istana 73, Julan Raja Chulan Bukit Bintang, 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia +60 3 2141 9988
Become a Sponsor or Exhibitor
Conferences like these are made possible by the generosity of our
sponsors and exhibitors. Sponsorship of the 2019 Asia Learning and Development
Conference will help increase name recognition, build product and service
awareness, and provide valuable networking opportunities to key decision-makers
in the financial services and insurance industry across Asia. All sponsorships
(excluding program advertisements) include the following benefits:
Your company name/logo displayed in the registration brochure, onsite program, event
website, onsite signage, and sponsor recognition slides.
A link to your company website from the event website.
Recognition of your sponsorship from the general session podium.
One-time use of the delegate list with the contact information (for those that have
agreed to share it) sent via email prior to the event date.
Sponsor ribbons for your company’s registered attendees.
Inclusion of one company brochure in the welcome packet given to all attendees at registration.
Applications will be accepted on a first come, first serve basis. Please
email Megan Schwartz at mschwartz@limra.com for additional
information.
For details on the benefits of sponsorship, available packages, and how to apply to become a sponsor at the Conference, see our PDF form here.
