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Taking the Pulse of Consumers Worldwide

Results from LIMRA’s 2022 Biannual Report

11/10/2022 10:00 AM HK - 11:00 HK
Webinar - Free to register

Overview

Who Should Watch

Business Leaders and Executives responsible for customer experience, sales, marketing, product design and strategic innovation will all benefit from this brand new research on global consumer attitudes, preferences and behaviors related to buying and owning life insurance.

Highlights

LIMRA’s biannual Global Consumer Pulse series provides a side-by-side comparison of life insurance-related metrics and sentiments from 12 key market consumers around the globe. Todd Silverhart will share results from the most recent iteration, including findings related to life ownership, use of advisors, online behavior and impacts of the pandemic. The countries that will be included in the discussion are Brazil, China, France, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, and the United Kingdom.

 

This session will be presented in English.

This event will take place at the following time:

8:30 – 9:30 a.m. (Myanmar)

9:00 - 10:00 a.m. (Indonesia, Thailand, Vietnam, Cambodia, Laos)

10:00 - 11:00 a.m. (Hong Kong, Malaysia, Philippines, Singapore, Taiwan)

11:00 a.m. – 12:00 p.m. (Korea)

Presenters

Todd A. Silverhart, Ph.D., LLIF
Corporate Vice President and Director, Research Quality & Performance, LIMRA and LOMA

Todd A. Silverhart, Ph.D., LLIF

Corporate Vice President and Director, Research Quality & Performance, LIMRA and LOMA

Silverhart is responsible for directing select strategic research initiatives as well as implementing and managing processes to assure the quality of LIMRA and LOMA’s research program. Todd oversees the development of research agendas, the practices followed in conducting research, and the procedures for assuring the quality of research deliverables.

A frequent industry speaker and author, he also serves as staff representative for LIMRA and LOMA’s Customer Insight Advisory Council.

Having joined LIMRA and LOMA in 1988, Silverhart previously served in LIMRA and LOMA’s Assessment Solutions unit, where he conducted producer and field manager selection research, consultation, and product development. From 2000 to 2019 he managed various LIMRA and LOMA research functions including Technology in Marketing and Distribution, Markets, and Insurance Research.

Silverhart is a graduate of Middlebury College and received his Ph.D. in industrial and organizational psychology from Old Dominion University.

Contact us to learn more:

Mr. Jinhai Guo

International Conference Coordinator

LIMRA and LOMA

GUOJ@loma.org