Overview
Who Should Watch
This webinar will be valuable to business leaders, executives and advisors operating in any line of business, particularly those who regularly interact with clients or team members where building a trustworthy connection is critical to future success.
This session will be presented in English.
This event will take place at the following time:
7:00 – 8:00 a.m. (London)
8:00 – 9:00 a.m. (Abuja, Zürich)
9:00 - 10:00 a.m. (Athens, Harare, Johannesburg, Lusaka)
10:00 - 11:00 a.m. (Kampala, Nairobi)12:30 – 1:30 p.m. (India)
1:30 – 2:30 p.m. (Myanmar)
2:00 - 3:00 p.m. (Indonesia, Thailand, Vietnam, Cambodia, Laos)
3:00 - 4:00 p.m. (Hong Kong, Malaysia, Philippines, Singapore, Taiwan)
4:00 – 5:00 p.m. (Japan, Korea)
Highlights
As we enter the age of artificial intelligence, Human Connection skills become a workforce's competitive edge. This special webinar will discuss why we need human connection skills, techniques to connect so people remember you, and how to break through and connect with reluctant individuals. A special emphasis will also be placed on how this relates to and improves relationships with high-net-worth clients by focusing on the following key pillars of connection:
- Rapport - Building Rapport to create trust, regardless of culture, language, geography or modality.
- Commonalities Connect - Showing how you are alike more than different, which is particularly important for overcoming the self-consciousness of the wealth disparity between the insurance consultant and the HNW individual they are selling to.
- Service – Maintaining an others-driven mindset in a self-driven world, moving away from a product-focused, transactional mindset and into the mental flexibility of finding a solution that truly serves the HNW individual.
- Self-Connection – Understanding that we cannot connect well with others until we connect well with ourselves.
