COVID-19 has changed the world in so many ways. The way we work and interact with each other has changed dramatically. It also changed the life insurance industry. Because of social distancing, companies had to adjust their day-to-day operations to continue to serve their current and potential customers.
How COVID-19 Accelerated Adoption of Technology in Insurance
In This Episode
In our latest LIMRA Unplugged episode Kartik Sakthivel, LL Global chief information officer, and Brandon Carter, president of USAA Life Company, discuss findings from LIMRA’s 2020 Emerging Technology Executive Task Force and how USAA pivoted to help their customers during the pandemic.
Kartik Sakthivel, MS-IT/MS-CS, M.B.A.
Brandon D. Carter, CLU, ChFC, CFP
About LIMRA Unplugged
LIMRA Unplugged is a video podcast series designed to explore issues and trends within the financial services industry. The series combines LIMRA research with real-world insights to offer an in-depth understanding about market challenges and opportunities.
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