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2019 What’s on the Minds of Life Insurance Executives Globally: Managing Change in a Customer-Focused World
Larry Hartshorn; Kristen Gillis, ALMI; Tim Calvert (BCG); Nathalia Bellizia; Nick Gagnon (BCG) 10/24/2019
Summary
This collaborative research effort between LIMRA and Boston Consulting Group has found that while life insurance executives long have been aware of the shifting landscape and the potential of digital tools, they are now determined to do something about it.
- Greatest challenges today
- External forces with the greatest impact for the next five years
- Things that are critical to success in the next five years
- Deep dive into challenges with technology, regulation and talent.
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- Research Abstract
- Thought Leadership
- Distribution Channels
- Banks/Bancassurance
- Full Service Broker-Dealer
- Independent Broker-Dealer
- Registered Investment Advisor (RIA/IAR)
- Agency Building
- Multiple Line Exclusive Agency (MLEA)
- Independent Agency/Brokerage
- Independent Distribution Networks (BGAs/IMOs)
- Direct-to-Consumer
- Individual Insurance
- Insurance Products
- Life Insurance
- Operations/Administration
- Talent Management
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Meet the Project Director
Larry Hartshorn
Larry Hartshorn is responsible for driving LIMRA and LOMA member value and growth for global markets. This includes the development and execution of LIMRA’s international research strategy to provide insights on trends in products and distribution, consumer behavior and sentiment, and regulation and technology for markets throughout the world. He also leads the global consulting program across the enterprise, ensuring our members can leverage our deep knowledge of best practices in the global insurance industry, gain practical solutions, and receive hands-on tactical support to solve problems and implement a variety of projects.
Prior to joining LIMRA in 2015, Larry was Aetna’s executive director for Greater China in Shanghai. His responsibilities included strategic planning, research, management operation and consulting. Larry also previously served as research program manager for The Ohio State University, managing a multi-million dollar cluster of private, state, and federal grants targeting primary, secondary and higher education curriculum reform.