2019 Agency Innovation Conference and Asia Trusted Life Agents & Advisers Awards Dinner

• Thursday, July 18, 2019

  10:30 am - 11:30 am: PANEL: The Digital Advantage

---

Thanathon Karnjanisakorn

While attending Assumption University (ABAC), majoring in finance and banking, Thanathon worked part-time in AIA Thailand’s department of unit linked products and FA. Following graduation she began working at AIA full time, and has qualified as a member of MDRT every year since then. Thanathon differentiates herself from the “typical insurance agent” by continuously working to develop her knowledge of the industry, as well as putting a strong emphasis on the use of online media. Through her Facebook Fanpage “Namfinance”, she posts financial articles to more than 10,000 followers and also hosts a financial knowledge YouTube channel that has close to 100 episodes. By utilizing these various online media platforms to share what she knows, she hopes to help more people understand the importance of financial planning and motivate them to create their own financial plans.

• Thursday, July 18, 2019

  10:30 am - 11:30 am: PANEL: The Digital Advantage

---

Calvin Lee

To Calvin, life insurance is the greatest invention ever created by humankind. He is a strong advocate of life insurance and believes in empowering individuals to lead better lives through holistic financial planning. He also believes in taking full control of his professional life. After giving up a lucrative job as a Strategic Marketing Manager in a MNC in 2008, Calvin ventured into the financial planning industry. In his first year alone as a financial planner, Calvin achieved the prestigious Million Dollar Round Table (MDRT) award, making him the top 5% of financial services professionals worldwide. He went on to receive First Runner Up Top Rookie at AXA Life (2010); MDRT Qualifier (2011); Gold Club Manager (2012); Star Unit MDRT Qualifier (2013); Platinum Club Manager (2013-2015); Singapore Management Silver Award (2014-2015); and Singapore Management Bronze Award (2016-2018). During this time, he also co-founded First Adviser, a group of agency units representing AXA Insurance Pte Ltd. Believing in giving back to the financial services industry, Calvin serves as the Education Chairman (2017/2018, 2018/2019) and Honorary Secretary (2016/2017) of the Financial Services Managers Association.

• Thursday, July 18, 2019

  10:30 am - 11:30 am: PANEL: The Digital Advantage

---

Tay Kah Lok

 Throughout his 7-year career as an adviser, Kah Lok found that clients and the people he met asked him similar questions. He figured the best way to help his clients and the community was to film the answers in a series of videos so that others could access the knowledge and information they required 24/7. That led to the creation of MONEYMAP, where he filmed a series of three-minute educational videos revolving around financial literacy for the benefit of the general public. As of May 2019, he produced 40 such videos. Utilising the power of social media, he has shared his videos on various platforms such as Facebook, YouTube, Instagram and LinkedIn.  Through the exposure of his content and brand online, and by regularly keeping his clients updated via channels such as WhatsApp broadcast group, he has instilled greater confidence and trust in his professionalism. The combination of initiatives focused on creating value for the community has elevated his business model from push to a client-attracting pull-model with clear measurable outcomes. He has since clocked 113 five-star recommendations on his Facebook Page and his business is now 100% powered by passive referrals and existing clients only. 

• Thursday, July 18, 2019

  2:30 pm - 3:15 pm: CONCURRENT SESSIONS

---

Joshua Luke

Joshua Luke is a professional speaker whohas addressed tens of thousands of international audiences in his career spanning over 15 years with clients such as AIA, AXA, Prudential, Great Eastern Life, and other multinational corporations. In Asia’s banking and insurance sector, he is the go-to-guy for development in the areas of personal branding, sales communication, and leadership performance. From winning contests, to starting his own businesses and winning entrepreneurship and personal branding awards, Joshua has adopted a genuine, connective approach to addressing his audience, often inspiring them to make deep shifts in their mindset and behaviour.

• Thursday, July 18, 2019

  1:30 pm - 2:15 pm: CONCURRENT SESSIONS

---

Małgorzata Moderacka

Product Manager of Comarch Digital Insurance for 4 years, Malgorzata focused on expanding the insurance front-office solution with great user experience and omnichannel customer journey build in. On a daily basis, she cooperates with the R&D team, UX specialists, implementation, consultants, account managers, marketing and analytics companies, which allows her to gain requirements and experiences from many different areas and business perspectives. She is involved in creating a software used by the insurance companies like AXA Luxembourg and UNIQA Poland. Małgorzata has a Master's degree in Economics and Management and has completed Business Analyst postgraduate studies.

• Thursday, July 18, 2019

  11:30 am - 12:30 pm: PANEL: The Agent of the Future

---

Kartik Sakthivel, M.S.-IT-CIS, M.B.A.

As chief information officer for LIMRA and LOMA, Kartik Sakthivel is responsible for developing the information technology strategic direction for the enterprise. In this capacity, he directs and manages computing and information technology policies, programs and schedules for business and enterprise systems, and manages information services to meet LIMRA and LOMA’s corporate goals and objectives.  An industry thought leader, Kartik champions the use of technology to improve the revenue, profitability and efficiency of the organization.

Joining LIMRA and LOMA in 2017, Kartik has broad industry experience, most recently as director of technology at Liberty Mutual Insurance.  Kartik holds a Master of Science in Computer Information Systems / Information Technology, as well as a Master of Business Administration from Southern New Hampshire University.

• Thursday, July 18, 2019

  11:30 am - 12:30 pm: PANEL: The Agent of the Future

---

Michael Shin

Michael Shin is Chief Executive Officer, RGA Korea, and Senior Vice President, RGA Hong Kong, with executive oversight responsibility for all of RGA’s business activities in South Korea and Hong Kong. He is also Chief Marketing Officer for RGA Asia, with responsibility for all marketing activities in RGA’s Asia Pacific region.  His insurance industry experience spans nearly three decades. Prior to joining RGA in 2011, he served as Executive Vice President and Chief Marketing and Distribution Officer of New York Life Korea (now ACE Life), where his duties included being Head of Agency Distribution, Marketing, Product Design and Corporate Communication. He was also with Samsung Life Insurance South Korea, where he was Corporate Vice President, Channel Strategy and Planning, and Senior Vice President and Chief of Advisors and Financial Planning Center. Earlier, he spent more than 15 years with Prudential Financial Insurance, where he was Managing Director for the Asia market.  Michael received a Bachelor of Arts (B.A.) degree in economics and international business from the University of Wisconsin–Madison.

• Thursday, July 18, 2019

  3:55 pm - 4:55 pm: CLOSING KEYNOTE: #HUMANfactor - The New X factor to Multiply Your Business

---

Jensen Siaw

Jensen is a motivational speakerwho has extensively addressed over 250,000 live audiences since 2006. Known as a master motivator in the life insurance industry, he has coached MDRT/COT/TOT qualifiers as well as leaders of Multi-Million Dollar Agencies. He is also the creator & chief master trainer of AIA (Singapore) Breakthrough to MDRT Bootcamp from 2014 to 2019. His clientele include Fortune 500 companies and multinational corporations such as Coca-Cola, 3M, AIA, Allianz, Aviva, AXA, Prudential, Tokio Marine, Manulife and Zurich. Jensen is also the author of a life breakthrough manual, “Change Your Inner Cards, Win the Outer Game”. Effectively bilingual, he has co-hosted motivational talk shows on Singapore mandarin radio stations and delivered keynotes on mega-platforms across Asia.

• Thursday, July 18, 2019

  1:30 pm - 2:15 pm: CONCURRENT SESSIONS

---

Divya Tusnial

In a mere 10 years, Divya has traveled an incredible journey of transformation from ordinary homemaker in a traditional Indian family and mother of two daughters to an internationally acclaimed insurance advisor. As an agent who has gone the extra mile to protect her customer’s financial future, it certainly speaks to her mission and philosophy to be honest and sincere and give her clients the best possible advice, after understanding and analyzing their needs. The satisfaction of her client is of paramount importance and their interest her priority. Divya has had a steady stream of successes starting with graduating from the Commerce University of West Bengal. She is certified by the American College & LUTCF; IIM certified; holds 5 MDRT awards, 2 Court of Table awards & 4 Top of Table honors. She is a LIMRA International Quality Award winner; winner of the Insurance Agent of the Year at the 2nd Asia Trusted Life Agents & Advisors Awards for 2017; a Tata AIA’s Real Life Hero finalist; winner of Inspirational Agent of the Year at the 3rd Asia Trusted Life Agents and Advisers Awards 2018 edging out some 400 participants from 14 markets. The list goes on with having served on the Membership Communications Committee (MCC); Zone 4 South Asia as Company Chair for Tata AIA Life for 2016-2017; and conducting a school called “Hello Divya” to train probable MDRTs. Her motto – Success does not lie in results, but in effort; being the best is not as important as doing the best. With over 4800 satisfied client, she must be doing something right.

• Thursday, July 18, 2019

  1:30 pm - 2:15 pm: CONCURRENT SESSIONS

---

Nick Wilson, MCIPD

Nick Wilson is a Learning and Development Director with a proven track record of success in the development of people in global organizations. During his career, he has focused on talent management as a key skill, developing and coaching top organizational leaders and sales people. He has directed projects with AIA, HSBC, British Telecom and Rotork Engineering on leadership and sales development initiatives designed to groom executives and to drive organizational change. Wilson is a Graduate Member of the Institute of Personnel Management (MCIPD) and has earned the Mortgage Advice Qualification (MAQ) from the Chartered Insurance Institute. His other qualifications include Business application of Neuro Linguistic Programming, Advanced Skills and Business tools DISC and Relationship Awareness Theory. He also received the Business Education Council National Award in Great Britain.