Who Should Watch
Leaders in the financial services industry who are interested in how to accelerate digital transformation and reimagine the customer experience.
The COVID-19 pandemic has altered companies' digital strategies and expansion of APIs to connect with more external stakeholders to exchange additional types of data supporting customer journeys.
As carriers undertake a digital transformation, many are still navigating fragmented legacy IT ecosystems, siloed data, and disjointed processes. Leading companies are realizing the benefits and opportunities fueled by design thinking and open platforms. These API-driven platforms break monolithic capabilities into individual services, unlocking flexible features that historically have been difficult to access and implement.
During the session, you will hear from industry experts on how to accelerate digital transformation and reimagine the customer experience. Attendees will gain insights and learn how to:
- Enable personalized policyholder experiences that can be deployed quickly
- Leverage existing technology investments while developing a practical roadmap to support your digital initiatives
- Support the needs of clients to drive your journey forward