Reduce, Reuse, Recycle — Reimagining Your Digital Transformation
5/26/2021 1 - 2 p.m. EDT
Webinar
Overview
Who Should Watch
Leaders in the financial services industry who are interested in how to accelerate digital transformation and reimagine the customer experience.
Highlights
The COVID-19 pandemic has altered companies' digital strategies and expansion of APIs to connect with more external stakeholders to exchange additional types of data supporting customer journeys.
As carriers undertake a digital transformation, many are still navigating fragmented legacy IT ecosystems, siloed data, and disjointed processes. Leading companies are realizing the benefits and opportunities fueled by design thinking and open platforms. These API-driven platforms break monolithic capabilities into individual services, unlocking flexible features that historically have been difficult to access and implement.
During the session, you will hear from industry experts on how to accelerate digital transformation and reimagine the customer experience. Attendees will gain insights and learn how to:
Enable personalized policyholder experiences that can be deployed quickly
Leverage existing technology investments while developing a practical roadmap to support your digital initiatives
Support the needs of clients to drive your journey forward
Caribou Honig enjoys pursuing harebrained ideas and supporting the growth of new businesses. He is Chairman & Cofounder of InsureTech Connect as well as cofounder of the HR Transform conference focused on the impact of technology on the workplace. Caribou serves as an independent board director with several startups and a general partner at SemperVirens, a VC firm focused on Future of Work investments. He previously cofounded QED Investors, a boutique venture capital firm focused on data-driven companies. Caribou and his wife live in Richmond, Virginia with their two occasionally annoying dogs.
For the past two decades, Rob Krugman has been dedicated to innovating new solutions to help businesses get the most out of emerging digital technologies. Today, as chief digital officer for Broadridge, Rob leads digital strategy and innovation. By supplementing traditional communication channels with new and emerging technology, companies can improve customer engagement, reduce business costs and make every touchpoint more meaningful. Rob frequently presents (e.g., Money20/20, Health Plan Consumer Experience & Retention Summit, Digital Marketing Summit); is quoted in industry publications; and writes about the future of omni-channel engagement, consumer preferences, identity management and brand digitization strategies.
Vice President & Chief Information Officer and Regional Chief Executive Officer – Asia West, LIMRA and LOMA
As chief information officer for LIMRA and LOMA, Kartik Sakthivel is responsible for developing the information technology strategic direction for the enterprise. In this capacity, he directs and manages computing and information technology policies, programs and schedules for business and enterprise systems, and manages information services to meet LIMRA and LOMA’s corporate goals and objectives.
An industry thought leader, he champions the use of technology to improve the revenue, profitability, and efficiency of the organization. Joining LIMRA and LOMA in 2017, Sakthivel has broad industry experience, most recently as director of technology at Liberty Mutual Insurance.
He holds a doctorate in Computer and Information Sciences with a focus on AI and Information Quality from University of Arkansas at Little Rock, and a Master of Science in Computer Information Systems/Information Technology, as well as a Master of Business Administration from Southern New Hampshire University.
