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Strategic Imperatives for the Canadian Insurance Market: Consumer and Small Business Needs for 2022

9/29/2021 1 - 2 p.m. EDT


Who Should Watch

Executives, senior leadership, and board members involved with strategy, product compliance, distribution, innovation, marketing, and finance across life, retirement and P&C

This is a LIMRA/LOMA member benefit webinar. Registration is open to home/corporate office employees of LIMRA/LOMA member companies. Membership will be verified upon registration.


EY's Canadian Consulting leaders, Janice Deganis and Puneet Chattree, will discuss key findings from the EY 2020 and 2021 Insurance Consumer Surveys for life, retirement, and P&C consumers and small business owners. The results will reveal how carriers and service providers can scale around new customer behaviours and priorities, and reach key demographics to maintain relevance during the COVID-19 recovery.

The following topics will be addressed:

  • Exploring major shifts in consumer trends that are influencing the transformation and strategic agendas of Canadian life insurance and benefits providers
  • Highlighting trends and actionable insights that will enable carriers and service providers to meet demands of the changing market


Puneet Chattree, CPA, CA
Insurance and Pension Strategy & Business Consulting Leader, EY Canada

Puneet Chattree, CPA, CA

Insurance and Pension Strategy & Business Consulting Leader, EY Canada

As an EY Canada Insurance and Pension Strategy & Business Consulting Leader for the insurance sector, Puneet guides clients in seizing disruption to transform businesses, improve experiences and achieve growth. He believes complex change generates the most compelling opportunities. Puneet has led large-scale business and operational transformations with leading insurance and pension organizations (and their regulators) across North America, and in Europe. Today, he leads a team of purpose-driven, market-focused management consultants in supporting Canada’s largest P&C and life insurance clients around customer growth, corporate and LOB strategy, distribution and product innovation, experience design and digital transformation. He is relentlessly focused on breaking down traditional barriers, methodologies and cultures to drive organizational change and unlock the full potential of digital technologies.

Janice Deganis, FCPA,FCA,FCMA, LPA
Insurance Leader, EY Canada

Janice Deganis, FCPA,FCA,FCMA, LPA

Insurance Leader, EY Canada

Janice leads the insurance practice for Canada bringing the best of OneEY to our insurance clients across Life, Property & Casualty, Mortgage and Workers Compensation Insurers for over 30 years. She works collaboratively with the other service lines, Consulting, Taxation, Transaction and Strategy and Advisory services to defining strategy and bring the insights most important to our clients across Canada and around the globe. Janice is the Chair of the Insurance OSFI Auditor Advisory Committee, and OSFI IFRS 17 Working Group and has sits on the Life and P&C Actuarial OSFI Advisory Committees. She also is the EY representative on the ACSB IFRS 17 Transition Working Group and the Accounting representative on the CIA (Canadian Institute of Actuaries) IFRS 17 working group. Janice deep industry knowledge has resulted in her being a sought out speaker at various conferences across the industry.

Contact us to learn more:

Amanda Cristina

Senior Meeting Planner


(860) 298-3829

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