Media Contacts
Catherine Theroux
Director, Public Relations
Work Phone: (860) 285-7787
Mobile Phone: (703) 447-3257
Brooke Lacey
Senior Public Relations Specialist
Work Phone: (860) 298-3920
Mobile Phone: (413) 530-6184
2/24/2006
Call Center Magazine's editors choose products that help enhance agents' and call center managers' productivity, boost sales, and improve overall customer service. Editors look for new products or existing products with significant improvements.
"The new ServiceFirst candidate reports now include special interview questions for key service dimensions, a guide for evaluating responses, and, perhaps more important, tips on how to coach and develop the candidate," said Malcolm McCulloch, Ph.D., senior research consultant in LIMRA's Assessment Solutions division. "We're honored to receive this award. It shows that ServiceFirst is delivering a real benefit to our clients."
Director, Public Relations
Work Phone: (860) 285-7787
Mobile Phone: (703) 447-3257
Senior Public Relations Specialist
Work Phone: (860) 298-3920
Mobile Phone: (413) 530-6184