Insights & Trends
Insurance | Annuities | Workplace Benefits
Information Center Briefs | Quick Queries
Insights and Trends
Insurance
U.S. Consumer Sentiment (July 2025)
There’s been a modest easing of concerns about the economy following April’s sharp rise.
Annuities
Capturing the IRA Rollover Market
Learn more about the dynamics of the growing IRA rollover market.
Workplace Benefits
2025 Harnessing Growth Series
As workforce expectations evolve, employers are embracing a more strategic, inclusive, and tech-forward approach to benefits, balancing cost concerns with the need for personalization and flexibility. The integration of digital tools, AI, and broker expertise will enable organizations to better meet the diverse needs of both traditional and freelance talent.
Information Center Briefs
LOMA Login Required
Insurance Call Center Structure and Staffing
Aug 4, 2025Four operations committees responded to a survey about their contact centers' approaches to hiring, hours of operation, and organization.
Insurance Call Centers: CSR Responsibilities and Career Paths
Aug 4, 2025Find out how insurance call centers are handling training, licensing and career progression.
Quick Queries
LOMA Login Required
Straight-Through Processing on Annuity New Business
May 5, 2025Quick Query, Straight-Through Processing on Annuity New Business, Annuity Operations Committee, May 2025.
Concierge Service
Jun 10, 2025Quick Query, Concierge Service, Annuity Operations Committee, June 2025.
or LOMA's Information Center at infoctr@loma.org.