Skip to content

Insights and Trends

Uncover a wide range of research from LIMRA on life insurance, annuities and workplace benefits. Additionally, be sure to review LOMA Information Center briefs, quick queries and reports on a variety of industry topics.

Workplace Benefits

Information Center Briefs

LOMA Login Required

Annuity Case Managers

Oct 7, 2025

Many annuity providers use the case manager model in their new business function, though organizational structure, duties and assignment criteria can vary.

Beneficiary Documentation Practices (Individual Life)

Oct 7, 2025

LOMA's committees have recently explored several beneficiary-related documentation topics, including processing times, entity beneficiaries and in-good-order (IGO) requirements.

Insurers' Use of Chat Services

Sep 2, 2025

Are carriers leveraging chat as a channel in their call centers?

Did you accomplish the goal of your visit to our site?

Yes No