2015 Greater China Life Insurance Symposium

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Enda Kavanagh

Few people know the current realities and roles of the print industry like Enda. Since joining Fuji Xerox Australia in 1993, Enda has helped many customers grow and rebrand their businesses through the use of marketing portals and the development of multi-channel marketing strategies. When engaging with a new client, the first thing he normally asks is “In the current climate of doubt and uncertainty, what are you doing to future-proof your business?” He has an extensive background working with commercial printers over the various stages of technology change. With over 20 years’ experience at Fuji Xerox, Enda’s skills as a network analyst through to his variety of production and sales roles have now seen him take on the role as Sales Manager for Asia Pacific for XMPie. There has been a significant change in the talk track for commercial printers across the region that make XMPie a must have for your business.

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Neil Katkov, Ph.D.

Dr. Neil Katkov, Ph.D., is the Senior Vice President of Celent's Global Asian Financial Services Group and is based in the firm's Tokyo office. His areas of expertise include Asia’s financial services industry, financial services distribution channels, and compliance issues including anti-money laundering and business continuity planning. Dr. Katkob regularly advises leading financial institutions and technology vendors on their business, technology, and compliance strategies. He also produces Celent's popular reports on IT spending trends in Asia’s banking, securities, and insurance industries. Dr. Katkov is widely quoted in the press, has appeared on CNBC, CNN, and TV Tokyo, and is a popular speaker at conferences around the world. Before joining Celent, Dr. Katkov worked in the international division of Tokyo-based Softbank, where he helped define the firm's business and marketing strategies. Previously, he worked in the equity research department of Salomon Brothers Asia Limited. Dr. Katkov earned a B.A. from the University of California at Berkeley and M.A. and Ph.D. degrees from Harvard University. He is fluent in English, Japanese, and Chinese.

• Thursday, September 24, 2015

  9:00 am - 10:00 am: Our Industry: Current Successes, Future Opportunities

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Robert A. Kerzner, CLU®, ChFC®

Bob Kerzner leads the world’s largest association of life insurance and financial services companies. The combined organizations have over 1,200 members in more than 64 countries, including most of the world’s largest life insurance companies. Before joining LIMRA in 2004, Kerzner was executive vice president and head of the individual life division of Hartford Life, Inc. After spearheading the acquisition of Woodbury Financial Services, a national broker-dealer organization with more than 1,800 independent representatives, Kerzner also served as president of Woodbury. Kerzner’s career with The Hartford spanned 30 years from 1974 to 2004. 

• Wednesday, September 23, 2015

  1:30 pm - 2:30 pm: Concurrent Sessions

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Andy Khoo, CFP, FLMI, AIAA, ACS, MBA, LLIF

Andy Khoo is an international life insurance professional with extensive experience leading corporate growth strategies, improving agency productivity, and growing company profitability. At LIMRA, he leads one of the world’s largest training and development resources for life insurance and financial services companies. Andy helps members assess their situation, develop a strategic response, and execute at all levels of their organization and across national boundaries. He is also the driving force behind LIMRA’s new Gen Y Seminar Series, which helps managers attract, engage, and retain a new generation of producers. Previously, Andy was Vice President of Field Management Development at AIG’s worldwide life agency head office in New York. He led initiatives that improved agent and agency manager performance in more than 50 countries. Andy’s career with AIG and its AIA subsidiaries in Asia and U.S. included living and working in four different countries, and developing and leading multicultural teams.

• Thursday, September 24, 2015

  4:00 pm - 5:00 pm: Closing Keynote

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Kaiser Kuo, M.A.

Kaiser Kuo is director of international communications for China’s leading search engine, Baidu. He is one of the most highly-rated communications professionals in the world, and has been named to the Holmes Report Influence 100 list for three consecutive years. Kaiser is also well known as a writer, rock musician, and commentator on technology, society, and politics. He hosts the popular Sinica Podcast, which is a weekly discussion of current affairs in China that features leading journalists, businesspeople, and academics. Before joining Baidu, Kaiser served as an international business and media relations consultant for Youku.com (China’s leading Internet video site) and was an advisory board member to several Internet-related start-up companies. Kaiser co-founded China’s first successful heavy metal band, Tang Dynasty, in 1988 and remains active in the Chinese music scene as lead guitarist of the metal band Chunqiu (Spring & Autumn). His monthly column in Beijing’s premiere English-language magazine, The Beijinger, ran from 2001 to 2011, and an anthology of columns titled Ich Bin Ein Beijinger was published in June 2009. He was named one of the global top 100 Twitter users by Foreign Policy magazine in three consecutive years, and was named at Top Writer on the website Quora.com for 2013, 2014, and 2015. Kaiser received a B.A. in Political Science from the University of California, Berkeley, and an M.A. in East Asian Studies from the University of Arizona.

• Thursday, September 24, 2015

  11:30 am - 12:30 pm: Concurrent Sessions

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Louis Lee, MBA, FIAA

Louis oversees P&L responsibilities across China, Taiwan, and Hong Kong for SCOR’s life and health reinsurance solutions, including distribution and capital-motivated financial solutions services. He also leads high net worth business development for Hong Kong, Singapore, and emerging markets for this business. Previously, Louis was SCOR’s Head of Financial Solutions for Asia Pacific, where he provided reinsurance solutions with a capital-motivated nature, incorporating pricing analytics, economic and regulatory capital modeling, and financial statements analysis. Louis joined SCOR via the acquisition of Transamerica Re in 2011, where he was the regional pricing actuary, specializing in pricing direct marketing business and critical illness across the Japan and Korea markets. Prior to joining Transamerica Re, Louis spent 10 years working in Australia, including 6 years as a principal pricing actuary with Suncorp, the second largest insurer in Australia.

• Wednesday, September 23, 2015

  4:00 pm - 5:15 pm: CEO Panel: Profitability through Innovation

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Cunqiang LI

Cunqiang Li became Chief Executive Officer and President of Huatai Life Insurance Company in September 2012, and is a member of the Huatai Insurance Group Executive Leadership Team. Prior to his current roles, he was CFO and Senior Managing Director of MassMutual International. Cunqiang also had various Executive and Senior positions at MassMutual International with the responsibility from Financial Management, Strategy to Merger and Acquisition. He was Board Member for various Life Insurance Companies within MassMutual Financial Group in Japan, Hong Kong, Taiwan, and Mainland China. Before joining MassMutual, he worked with Anthem Insurance and Various CPA Firm in various auditing and managerial positions. Cunqiang graduated from University of McGill with a Master of Science degree. He also graduated from Harvard Business School General Management Program, a global executive training and development program.

• Wednesday, September 23, 2015

  10:30 am - 11:30 am: Improving Profitability By Changing Consumer Behavior

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John Mok

John Mok was appointed to his current role in July 2015, and is responsible for all Swiss Re Life and Health activities in China. Before moving to Beijing, he was based in Hong Kong as Swiss Re’s Head of Life & Health business in Taiwan. Prior to joining Swiss Re, John was with RGA Australia for four years. There he initially served as the Head of Group Business Development, and later became Director of Business Development responsible for all of RGA’s lines of business in Australia and New Zealand. John started his career with CommInsure in Australia, where he spent eight years in both business management and actuarial roles. John is an actuary graduated from Macquarie University in Sydney, with a Bachelor of Commerce (Actuarial Studies) and a Master of Commerce.

• Thursday, September 24, 2015

  11:30 am - 12:30 pm:

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Lu Rongyan

With over 21 years of industry experience, Mr. Lu is regarded as a pioneer of mobile marketing in China’s life insurance industry. Prior to his current roles with The Insurance Business Research Institute and Shenzhen Palm Business Mobile Technology Development Co., Ltd., Mr. Lu worked for some of China’s top insurance providers, including Ping An, CPIC, and Qianhai. He is the visionary behind the first mobile platforms, mobile marketing, and mobile sales of China’s life insurance industry. Mr. Lu will draw on his wealth of knowledge and share his predictions on the future of mobile and insurance.

• Wednesday, September 23, 2015

  11:30 am - 12:30 pm: The Advisor of the Future: How to Stay Relevant in the Digital Age

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Jason Suen

Jason is responsible for Hearsay Social’s business across Asia-Pacific where he serves the fast-growing and diverse needs of customers in the region. Jason was an early member of Hearsay Social’s Customer Success team, where he led the growth and scaling of the team globally. He also drove some of Hearsay Social’s largest deployments in partnership with its clients. Prior to joining Hearsay Social, Jason spent four years in Salesforce.com’s Customer Success organization working with clients spanning the mid-market to the Fortune 500. His background includes financial services at Royal Bank of Canada and entrepreneurial work as the co-founder of a successful online media startup in 2006. Jason is an Honours Bachelor of Commerce graduate from Queen’s University in Kingston, Ontario.

• Wednesday, September 23, 2015

  4:00 pm - 5:15 pm: CEO Panel: Profitability through Innovation

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George Tan, MBA

George Tan became Board Director and Chief Executive Officer of Sino-US United MetLife Insurance Company Limited (MetLife China) in November 2013, and is part of the Asia Leadership Group at MetLife Inc. He has over 23 years of progressively responsible experience in the financial services and insurance industry with extensive Greater China, U.S., and Europe exposure. Prior to his current roles, he was Regional Director for Prudential Corporation Asia as well as a Board Director and Chief Executive Office of CITIC-Prudential Life Insurance Company Limited (Prudential China). Before joining Prudential, he worked with Allianz, Aetna, and Ping An in various senior leadership positions. George graduated from the Wharton School at University of Pennsylvania with a Master of Business Administration degree.

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Jing Xu, MBA

Jing Xu plays an integral role in the identification, design, and implementation of research projects in the Greater China Region, including publishing and presenting findings. The research projects have covered a broad range of topics, including agency distribution challenges in China, bancassurance practices around the world, and consumers’ retirement perceptions in China. Prior to joining LIMRA in 2004, Jing conducted market research in the fast-moving consumer goods (FMCG) industry.  Jing earned an MBA in Marketing and Finance from the Georgia Institute of Technology and a BA in English from the Foreign Affairs College in Beijing, China. 

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Jing Hui XU, MBA

Mr. Jinghui Xu is a seasoned executive with an extensive career in leadership roles. Since joining China Pacific Insurance Company in 1991, Mr. Xu has served as General Manager of the company’s Second Domestic Business Department, General Manager of the Dalian Branch, and as special assistant to the President of CPIC. He has also served as the Deputy General Manager of CPIC Life and the General Manager of its Shanghai Branch, the Vice President and Executive Vice President of CPIC Life, and as a Director of CPIC P&C. Mr. Xu holds a master’s degree in Business Administration and is a senior economist.

• Wednesday, September 23, 2015

  4:00 pm - 5:15 pm: CEO Panel: Profitability through Innovation

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Ke ZHANG, Ph.D.

Mr. Zhang started his career with Ping An Insurance Company back in 1993, working as assistant to General Manager of Sichuan Branch.  He eventually took on the role of Deputy General Manager of Chongqing Branch with Ping An before moving to be General Manager of Taiping Life Insurance Co. Ltd. Sichuan Branch in 2001.  In 2007 he was promoted to a Deputy General Manager of Taipineg Life Insurance Limited, and then in 2012 he was appointed to his current position as Director and General Manager of Taiping Life.