2016 LIMRA-LOMA Latin American Conference

• Wednesday, October 26, 2016

  4:00 p.m. - 5:15 p.m.: Panel: Bridging the Gap in Talent Management

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Joey Davenport, CLU, CLF

Joey is President and Co-Founder of the Hoopis Performance Network in Chicago. He has over twenty years of experience in financial services as a top producer, manager, entrepreneur and international speaker. Joey’s organization is recognized by Inc. 5000 as one of the fastest growing privately held businesses in the United States.  HPN’s web-based training programs have received top recognition including multiple Digital Media Innovators Awards and the ROI Institute’s Top 10 Case Studies of the Year. Joey is co-author of the #1 bestselling book, The Power of Coaching: Engaging Excellence in Others. He is the executive producer of the HPN University and Trustworthy Selling. The University has over 50,000 members and is considered the #1 online content library in financial services. Trustworthy Selling was developed in collaboration with LIMRA International and has over 15,000 graduates. Joey is also Past President of NAIFA Chicago and a graduate of NAIFA’s Leadership in Life Institute. He received the NAIFA Illinois Young Advisors Team Leader of the Year award and the national Award for Association Excellence from the NAIFA Federation.

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Augusto Diaz-Leante

Augusto has over 30 years of experience in actuarial and management roles across the insurance industry, including actuarial consulting firms, insurance and reinsurance companies. He joined SwissRe as the Head of Life & Health Continental Europe in March 2021, responsible for the business in Continental Europe plus Israel and Turkey.

Augusto leads a team of seven Market Units based in Switzerland, Munich, Paris, Tel Aviv, Copenhagen, Bratislava, Milan and Madrid. His remit covers the whole reinsurance value chain including medical product development, medical underwriting, costing, and claims, for traditional reinsurance and capital management solutions. Augusto reports to the CEO of Life & Health Reinsurance.

Prior to the change, Augusto worked at Munich Re for almost 15 years, where he held the position of CEO Life & Health - Southern Europe & Latin America, responsible for Reinsurance business in Italy, Malta, Spain, Portugal, and all countries in Latin America from 2011-2021. In 2006 he was appointed CEO of Munich Re in Chile and Regional Life Manager in South America (w/o Brazil). For over 10 years he was a Chairman of E+Med, a unique tele-underwriting service based in Barcelona dedicated to speeding-up turnaround times, increasing sales, and enhancing customer satisfaction levels at every stage of your new business process for life insurance.

He has been devoted to fostering innovation within the industry, promoting and funding an Accelerator of technological start-ups aimed to bring innovation to the insurance industry.

In 2015 Augusto co-founded MundiLab, an insurance tech acceleration programme, designed to facilitate the go-to-market of start-ups with innovative solutions for the insurance and reinsurance industries, where he was also a Board member.

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Robert DiCianni

Robert DiCianni oversees all the operations where Pan-American Life has a presence in the Caribbean and Latin America, and is responsible for driving growth in the corporation through the design and implementation of strategies and policies pertaining to sales, operations, and human resources. Mr. DiCianni has almost 30 years of experience in the insurance industry and has extensive experience in local, regional, and home office roles. He has been a CEO of insurance companies in three different countries in Central and South America and Mexico, with diverse experiences ranging from starting a green field operation to successfully managing a turnaround situation. Prior to joining Pan-American Life, Mr. DiCianni served as Vice President with MetLife International, managing MetLife’s corporate business throughout Latin America and the Caribbean. Prior to joining MetLife, Mr. DiCianni was with Alico/AIG for over 20 years, where he had a track record of consistently delivering profitable growth. He had extensive experience in group underwriting, TCN/Expatriate business, and Multinational Pooling before concentrating in the Latin America region.

• Thursday, October 27, 2016

  10:00 a.m. - 11:00 a.m.: Customer Centricity through Social Media

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Gustavo Cantú Durán

Gustavo Cantú joined Seguros Monterrey New York Life (SMNYL) in 2014 as the Chief Operating Officer responsible for the Operations, Marketing, Information Technology, Legal and Public Affairs functions. Prior to joining SMNYL, Gustavo worked for 15 years at Nextel Mexico (now AT&T) where he held a variety of key leadership positions and was responsible for rebuilding the business and creating the fastest communication network in Mexico. Prior to that Mr. Cantú practiced Corporate Law specializing in Mergers and Acquisitions of regulated industries in law firms in Mexico City, Houston and New York City.

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Paul Henry

As Managing Director for Retirement Clients and Products at LIMRA, Paul Henry is responsible for ensuring that members have access to a full range of resources to grow their business in the retirement market. Henry has more than 25 years of experience in the financial services industry, including 20 years as both a strategist, head of marketing and head of product development for industry leaders in the retirement market. Mr. Henry was previously Vice President of Product Development at MassMutual Retirement Services and has held key roles on retirement market management teams for Wells Fargo, Charles Schwab, Transamerica and John Hancock.

• Wednesday, October 26, 2016

  2:30 p.m. - 3:30 p.m.: The Fight Against Fraud

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Fabricio Ikeda

Especialista en la prevención del fraude y delitos financieros en América Latina y el Caribe por la empresa FICO. Con más de 12 años de experiencia en la industria financiera y un MBA en inversión y riesgo, participó en varias implementaciones de medio de soluciones de pago en América Latina, América del Norte y Europa a través de sus conocimientos, conceptos y mejores prácticas del mercado. Trabajó en Unibanco, Itaú e Hipercard. Y por FICO, que ayudó a varias compañías multinacionales a buscar resultados estratégicos y financieros.

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Kia Javanmardian

Kia is a leader in McKinsey’s global insurance practice. His client work focuses on strategy, operations and organizational issues across P&C carriers, life insurance carriers, and brokers, primarily within the USA. He also leads the Firm’s thinking on distribution, salesforce effectiveness, and marketing across different parts of the insurance value chain. Recent projects include: revamping the distribution strategy for a retail life insurance carrier in the U.S. and designing the operating model to support the organization as they shifted beyond life insurance sales and into financial planning; transforming the product function of a top 5 P&C carrier through deployment of the lean management system that improved cycle time, quality, and accuracy of pricing; redefining a top 5 personal lines carrier go-to-market strategy by leveraging digital, analytics, and consumer driven design thinking; and leading an agile business transformation within a multi-billion dollar carrier, building and deploying a portfolio of digitally enabled products to reinvent and grow the core business.

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Leonardo Jiménez Evans

Leonardo es un ejecutivo con 25 años de experiencia en Educación y Capacitación en Chile y algunos países de América Latina.  Desde el 2004 es Director de la Escuela de Seguros de la Asociación de Aseguradores de Chile A.G., institución de 38 años de vida, 3.245 personas que se capacitan anualmente, de los cuales 300 son extranjeros, 45 sponsors internacionales, más de 400 profesores que son altos ejecutivos de la industria aseguradora, más de 100 programas de estudios, dentro de los cuales 16 son Diplomados Internacionales.  Antes de la Escuela de Seguros, él fue un Director de Capacitación y Entrenamiento de INACAP en Chile (Junio 1.993 a Agosto 1.999), Director de Capacitación del Instituto Tecnológico de Computación ITC en Chile (1.999 a 2.002), y Director de Capacitación Grupo de Empresas ACTIVA Gente de Informática (2.002 a 2.004).  Leonardo es Ingeniero Agrónomo, Pontificia Universidad Católica de Chile, con estudios de posgrado en España, Japón y Brasil.

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Hernán Poblete Miranda

Hernán is responsible for the LIMRA Research Program in Latin America. He specializes in market research and development of distribution, communication and marketing tools. Previously, he was Deputy Director of LIMRA Operations for Latin America for 8 years, during which time he designed strategic contents in distribution and marketing for the associated companies, and carried out consulting activities in human resources, recruitment, selection and training. In 2007 he co-founded IMR, an international network of specialists in research and strategic design. Since then he has conducted market studies, design and development of distribution and marketing strategies for companies in Peru, Chile, Brazil, Colombia and Mexico.

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Dalibor Razmilic

Dalibor Razmilic is CEO of Brac Industries, a holding company of several Latin American Fintech and start-up companies focusing on innovation through technology. He is also founder and senior Partner at Fidenslat, a leading Latin American insurance technology company providing ERP solutions to Banks, Insurers, Brokers and Retail Outfits. Mr. Razmilic has over 20 years of insurance industry experience, and has held key management positions at AIG and Liberty, acting as their CTO (Chief Technology Officer) in local operations in North America. He is also an Associate Professor at the Economics and Business School at Universidad Alberto Hurtado, an Associate Professor at Escuela de Seguros de Chile, a member of the Expert Network GLG – Gehrson Lerman Group, and Member of EO, Entrepreneurs Organization.

• Wednesday, October 26, 2016

  11:00 a.m. - 12:30 p.m.: Panel: Approaching Innovation

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Karl Ricanek, Jr., Ph.D.

Karl Ricanek Jr. is a Full Professor at University of North Carolina Wilmington in the Computer Science Department, and the founder and director of the Face Aging Group Research Lab (www.FaceAgingGroup.com) where he has been the primary project lead on more than $1​8 Million USD in Department of Defense and intelligence funded research since 2003. His current area of research is focused in developing algorithms for modeling age-progression for the mitigation of acute degradation of face recognition systems due to aging. He is also involved in research for robust facial analytics where he holds two US patents. He has extensive research background in pattern recognition, artificial intelligence, and machine and computer vision. Prof. Ricanek is a serial entrepreneur developing businesses around the new uses of biometrics and identity. His latest company, Lapetus Solutions, is poised to revolutionize financial services, life cycle event, and health.

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Mario Antonio Vela Berrondo

Mario joined Prudential Seguros México in April 2019 as Chairman and CEO of Prudential Insurance Mexico, reporting directly to Regional President LATAM. Prior to joining Prudential Insurance Mexico, he was the CEO of GNP Seguros during the previous 4 years. During that period, he led GNP Seguros to become the largest insurer in Mexico. In parallel to being GNP´s CEO, he was elected by his peers in the Insurance sector, as the President of the Mexican Association of Insurance Institutions (AMIS), from 2014 to 2017.

Prior to joining GNP Seguros, Mario worked for 15 years at Seguros Monterrey New York Life where he was initially the Executive Director of Operations, then became the Executive Director of Distribution, and finally was promoted to CEO and Chairman of Seguros Monterrey New York Life and Chairman of Fianzas Monterrey. He has a degree in Economics from Texas A&M University and a Master of Business Administration (MBA) from IPADE, School of Business in Mexico.