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2020 Agency Innovation Conference and Asia Trusted Life Agents & Advisers Awards Dinner

New Decade, New Ideas: Learning From Asia’s Best

7/27/2020 - 7/28/2020
Mandarin Oriental Hotel, Kuala Lumpur, Malaysia
REGISTER Venue Details


Who Attends

**With the Agency Innovation Conference due to take place at the end of July, still more than 4 months away, we currently have no plans to postpone or cancel. However we remain watchful of the situation as it continues to develop and change, and are in close contact with our partners in Malaysia as well as the relevant health authorities. The Mandarin Oriental Hotel has also taken additional steps to ensure the safety and health of their employees and guests, including increased cleaning frequency of all guest and public areas, placement of hand sanitizer in both public and back of house areas, masks and gloves provided to employees in necessary areas, and enhanced health safety training measures for all employees. For more information on For more information on the 2019-nCoV situation in Malaysia, please refer to the Health Ministry (MOH) of Malaysia and the World Health Organisation (WHO).

Life insurance and financial services professionals that are responsible for, or involved with, agency management and transformation, strategy, sales, and training throughout the Asia-Pacific Region. Heads of agency, distribution executives, top sales managers and premier agents will all benefit from the content being presented and the networking opportunities available during this event!


Agency Innovation Conference

The life insurance industry is changing at an unprecedented rate, as employees and consumers alike continue to demand more digital friendly business models. Regardless of the insurance or financial products you are selling, staying abreast to the latest industry trends and innovations can help you better attract and retain customers, attract and retain agents/advisors, enhance channel performance, and boost your overall brand image. The planned session topics at this event will illustrate the many ways companies, executives, and top agents are innovating within sales, operations, and strategy to gain a competitive advantage

For more information on the 2019 program, please visit

Asia Trusted Life Agents & Advisers Awards Gala Dinner

After day 1 of the conference, we also invite you to join us at the 5th Asia Trusted Life Agents & Advisers Awards, recognizing the achievements of individuals who have touched the lives of people in many different ways and the corporate executives, companies, associations and service providers who help agents and advisers on their path to excellence. Your ticket to this dinner is included with the price of your conference registration fee, and will be a great way to celebrate the agents that are helping to shape the future of our industry!

Know Someone Great? Nominate them for an award!

There is no charge or fee to take part in the Awards, and nominations for a colleague as well as self-nominations can be made in any or several of the following categories:

Insurance Agent of the Year
Financial/Bank Adviser of the Year
Rookie Insurance Agent of the Year
Insurance Agency Leader of the Year
Rookie Insurance Agency Leader of the Year
Digital Agent/Agency Leader of the Year
Inspirational Agent/Leader of the Year

Lifetime Achievement
Bank Partner of the Year
InsurTech of the Year
Digital Transformation of the Year
Young Executive of the Year
Executive Champion of the Year
Insurance Company of the Year

Click here to find out more!

This conference and awards will be conducted in English.


Your conference registration will gain you access to both the educational events taking place during the day, as well as the 5th annual Asia Trusted Life Agents & Advisers Awards dinner that evening. 

Registration Fees:

Early-Bird Rates (Register by 26 June, 2020):
LIAM Member: US$450
General Attendee: US$550

Standard Rates (Register after 26 June, 2020):
LIAM Member: US$550
General Attendee: US$650

To register, please visit or download the Registration Form here and email it to

Need Help Getting Approval? Download our "Convince Your Boss" sample letter to submit with your request to attend!



Mandarin Oriental Hotel

Kuala Lumpur City Centre
Kuala Lumpur, Malaysia, , 50088

+603 2179 8633

If you receive any unsolicited or suspicious email or phone call about a hotel booking in conjunction with this meeting, our advice is not to click on it, but delete the email immediately. In the case of a phone call, never give out your credit card information. Our designated conference hotels will never call you unless you contact them first.

Set between the flowering gardens of the KLCC Park and the dramatic heights of the Petronas Twin Towers, Mandarin Oriental, Kuala Lumpur offers impressive views, fabulous facilities and a convenient central location.  A limited number of Deluxe Rooms are available at the discounted group rate of RM555.00++ (single)/ RM615.00++ (double), inclusive of breakfast and in-room internet access.  To make reservations please email your travel dates to Ms. Carole Heiw at and mention the Agency Innovation Conference.

++ Subject to 10% service charge and 6% government tax.

Sponsors / Exhibitors

Conferences like these are made possible by the generosity of our sponsors and exhibitors. Sponsorship of the 2020 Agency Innovation Conference will help increase name recognition, build product and service awareness, and provide valuable networking opportunities to several hundred key decision-makers in the financial services and insurance industry across Asia. All sponsorships (excluding program advertisements) include the following benefits:

  • Your company name/logo displayed in the registration brochure, onsite program, event website, onsite signage, and sponsor recognition slides.
  • A table to display/distribute your marketing materials to the delegates  
  • A link to your company website from the event website.
  • Recognition of your sponsorship from the general session podium.
  • One-time use of the delegate list with the contact information (for those that have agreed to share it) sent via email prior to the event date.
  • Inclusion of one company brochure in the welcome packet given to all attendees at registration.

For details on the benefits of sponsorship, available packages, and how to apply to become a sponsor at the Conference, see our PDF form here or email Ms. Megan Schwartz at

Supported By:

Contact us to learn more:

Mr. Jinhai Guo

International Conference Coordinator