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2023 Supplemental Health, DI & LTC Conference

Engage, Evolve, and Elevate

8/2/2023 - 8/4/2023
Salt Lake Marriott Downtown at City Creek, Salt Lake City, UT


Who Attends

Professionals responsible for actuarial/product development, underwriting, claims, regulation/product filing and/or administration of the following products (through either worksite or retail channels):

  • accident insurance
  • critical illness insurance
  • hospital indemnity plans
  • individual disability insurance
  • long-term care standalone and combination products


The Supplemental Health, DI & LTC Conference provides a unique opportunity to consider a cross-functional view of supplemental health products, individual disability insurance, and long-term care standalone and combination products.

With a variety of sessions on pricing/product design, filing, underwriting, claims and more, as well as separate tracks for each product, attendees can choose to explore one product from end-to-end or consider one function across multiple products.

Hosted by LIMRA, LOMA, and the Society of Actuaries, this event provides the opportunity to network with peers, share ideas and experiences, and learn from experts within the supplemental health, individual disability and long-term care industries.


Paul Moya
Founder & Chief Executive Officer, Millennial Labs
  • Thursday, August 3, 2023

    4:15 pm - 5:30 pm: GENERAL SESSION

Paul Moya

Founder & Chief Executive Officer, Millennial Labs

Harvard Millennials Expert Paul Moya is best known for the world-class results his clients receive atMillennial Labs — a full-service consulting firm trusted by globally recognized brands to solve their mostcomplex generational challenges in the workplace, marketplace, and voting booth. Over the lastdecade, he has impacted leaders from brands ranging from PayPal and Microsoft to Acura Motors andthe United States Department of Defense in audiences as large as 54,000 on 3 continents worldwide.

Abby Stephens
Inspirational Keynote Speaker and Entertainer
  • Friday, August 4, 2023

    8:00 am - 9:00 am: GENERAL SESSION

Abby Stephens

Inspirational Keynote Speaker and Entertainer

Have you ever seen a “walking quadriplegic”? Meet Abby Stephens. In 1996, just one week before her wedding, she was in a car accident that left her paralyzed from the neck down. Doctors said she would never walk again, but with unwavering faith, determination, and a positive attitude, she took her first steps just three months later. This was not the first, nor last, difficult challenge in Abby’s life.

As an Inspirational Keynote Speaker and Entertainer, Abby has been WALKING on stages for over two decades, bringing with her a natural performing and story-telling ability that inspires others to make the Choices that will bring them Joy and Success in every aspect of life. Her compassion for others is demonstrated with engaging heart and humor while teaching her audiences how to find new ways to reach their goals when life throws all its crazy twists and turns.

DEI Panel

Lacrecia Cade
President & CEO, What-If Collective
  • Wednesday, August 2, 2023

    1:30 pm - 2:30 pm: GENERAL SESSION

Lacrecia Cade

President & CEO, What-If Collective

With a career that has expanded from being a lawyer, to an entrepreneur, to a marketing executive and then Founder & CEO, Lacrecia is a strategically disruptive force in the industries that she serves. She is a transformative leader, challenger of conventional ideas and always inspires novel approaches. She’s able to simplify complexity, empower those around her and ultimately create alignment towards success.

After practicing law for more than 12 years as a litigator specializing in employment, education and insurance coverage, Lacrecia became the General Counsel and Chief of Staff at Morehouse College. From that role, Lacrecia took her learnings and experience to Aflac, Inc. It was there that Lacrecia explored the innerworkings of running a Fortune 150 insurance company — first as a lawyer, and then by moving into the business to lead the B2B marketing team. Lacrecia then took on the challenge of serving as the first female president of Atlanta Life Insurance Company. Lacrecia continues to be bold in the insurance industry at the helm of the What-If Collective — imagining that insurance is less about risk and loss and more about growth and a legacy. At What-If, Lacrecia is focused on building digital tools and content that inject cultural relevance into the insurance industry creating greater knowledge and access for multicultural communities.

Ed Carter
Product Director, Individual Disability, Principal Financial

Ed Carter

Product Director, Individual Disability, Principal Financial

Ed Carter is the Product Director for Individual Disability Insurance at Principal. Carter has been with Principal’s Benefits & Protection Division for 15 years, with a background in strategy and innovation, as well as group benefits distribution.

Pat Cieslak
Head of DI/LTC Claims, MassMutual
  • Wednesday, August 2, 2023

    1:30 pm - 2:30 pm: GENERAL SESSION

Pat Cieslak

Head of DI/LTC Claims, MassMutual

Patrick Cieslak is the Head of Disability and Long Term Care Claims for MassMutual. Patrick has deep institutional knowledge with Disability Claims, having spent over 20 years in the industry. Patrick is a former president of the New England Claims Association and remains active on its executive board. Patrick is known as a data driven leader that focuses on improving the claims experience for claimants, advisors and claim professionals.

Patrick is also the co-lead of the MassMutual Insurance Operations DE&I Council. The council supports and enables leaders and individual contributors on their cultural awareness journey. They provide opportunities for employees to engage in DE&I conversations, in ways that feels safest for them.

Neil Raden
Founder/Managing Partner, Hired Brains Research
  • Wednesday, August 2, 2023

    1:30 pm - 2:30 pm: GENERAL SESSION

Neil Raden

Founder/Managing Partner, Hired Brains Research

Neil Raden is a mathematician founder of a management consulting firm, consultant to large and complex projects internationally, an industry analyst, and widely published author and speaker. His early background was in Property and Casualty actuarial R&D, and he has been a presenter at insurance events for many years. He founded Hired Brains Research to provide thought leadership, context and advisory consulting and implementation services in Data Architecture, Analytics, AI, Data Science and organizational change. He is an author of more than two hundred articles on the subjects of AI and Ethics on Diginomica, and the author of “Ethical Use of Artificial Intelligence for Actuaries” for the SOA. With James Taylor, he is the co-author of the first book on Decision Management, “Smart (Enough) Systems.” He welcomes your comments at


2023 Supplemental Health, DI & LTC Conference Digital Agenda


In Person Conference Pricing:

Early Registration Rates (by June 19):
LIMRA, LOMA, and SOA Members: $1,450
Non-members: $2,125

Standard Rates (After June 19):
LIMRA, LOMA, and SOA Members: $1,650
Non-members: $2,325

Digital Library and Pricing:

Can’t make it to Salt Lake City? Want to be able to catch up on what you missed and provide actionable insights to your staff? Then our Digital Library option is for you. Click here to see the full digital agenda.

You can now purchase on-demand access to conference content. You will have access to recordings for a selection of conference sessions.

  • These sessions will be available post conference for 45 days (unless contracted by speaker for a specific time).
  • Price $300.00 for complete Digital Library access.
  • Access is complimentary to attendees of the in-person event in Salt Lake City.

LIMRA|LOMA Canadian members — please email for special registration instructions.

Group Registration Discount for In Person Event Only:

Take advantage of our group rates to ensure your team’s knowledge stays relevant and up-to-date amid the changing trends and directions in the industry.

We are pleased to offer two group registration options that you can secure by contacting

  • 5–9 — Registrants from the same company will receive a $150 discount per person when using the quantity discount promo code provided.
  • 10+ — Companies may purchase 10 or more registrations and receive a 20% discount on the total registration fee. A single payment is required along with the total number of registrants. We will provide a special company link/code for your organization to distribute to the group.

Note: Discounts may not be combined with any other discount offer. We cannot combine existing individual registrations into group registrations.

Cancellation Policy:

Digital Library Purchase: There are no refunds for digital library of recorded sessions.

In Person Event: All cancellations for the in person event must be received in writing. Cancellations received before July 19, 2023, will be refunded, less a $75 processing fee. Cancellations received from July 19, 2023 to July 26, 2023 will be refunded, less a $375 processing and administrative fee. No refunds will be issued after July 26, 2023.

In the event that a scheduled meeting or event is cancelled by LIMRA or LOMA for any reason, we shall refund any conference registration fees that have been paid by the registrant. Under no circumstances, however, shall LIMRA or LOMA be liable to the registrant for any other expenses including, but not limited to, airfare and hotel expenses incurred by the registrant.

2023 COVID-19 Health and Safety Protocols

Please check this page regularly for health and safety updates.
Updated: [3/8/2023]

LIMRA and LOMA and LIC are committed to health and safety. We request that all conference and event attendees follow any and all applicable COVID-19 restrictions, rules, and safety requirements at the event that are either required by applicable law, rule or ordinance, or the event location. We thank you in advance for your patience and cooperation during these unprecedented times.

On-Site at the Event

  • Adhere to social distance protocols.
  • Wash hands frequently throughout the meeting.
  • Cover your nose and mouth when coughing or sneezing.
  • Comply with any protocol signage displayed.
  • Self-monitor and report any symptoms to meeting organizers immediately.
  • If you are having symptoms and need to seek medical attention, there will be a list of service options available.
  • If you test POSITIVE for COVID:
    • Notify the meeting organizer and if you choose to remain at the conference, self-quarantine in your room for at least three days, or until you receive a NEGATIVE test result.
    • Once you test NEGATIVE, you may return to the conference. Please wear a mask for the duration of the conference.
    • Report your status to the convening team so the proper contact tracing interview can be conducted.

Post Event

  • Notify event organizer if you test positive for COVID-19 up to 14 days after returning home.

Hotel / Venue

Salt Lake Marriott Downtown at City Creek

75 South West Temple
Salt Lake City, UT, USA, 84101


Hotel Reservations

Call in Reservations: 1 (800) 228-9290 (LIMRA SHDILTC Conference)

Make your reservations by July 12, 2023 to receive the group rate of $209 standard room (plus applicable sales taxes). Requests after July 12, 2023 will be accepted based on availability. Please note that hotel rates will go up after July 12, 2023 or when the meeting room block sells out, whichever comes first. Make your reservations early to be able to take advantage of our discount rates.

If you receive any unsolicited or suspicious email or phone call about a hotel booking in conjunction with this meeting, our advice is not to click on it, but delete the email immediately. In the case of a phone call, never give out your credit card information. Our designated conference hotels will not call you unless you contact them first.

Become a Sponsor or Exhibitor

The Supplemental Health, DI & LTC Conference provides a unique opportunity to consider a cross-functional view of supplemental health products, individual disability insurance, and long-term care standalone and combination products.

Join the conversation by securing a sponsorship or exhibiting at the conference.

Learn more about Sponsor and Exhibitor Opportunities

Nicole Chiarodo
Sponsor/Exhibitor Sales

Sponsors and Exhibitors

Platinum Sponsor

Silver Sponsor

Bronze Sponsor

Associate Sponsor


Contact us to learn more:

Ashlee Harris-Morris

Event Coordinator

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