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Catherine Theroux
Director, Public Relations
Work Phone: (860) 285-7787
Mobile Phone: (703) 447-3257
Brooke Lacey
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Work Phone: (860) 298-3920
Mobile Phone: (413) 530-6184
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LIMRA Research Finds 9 in 10 Latin American Insurers Focus on Meeting Consumers' Expectations
9/11/2014
2014 LIMRA-LOMA Latin American Conference to Address Changing Needs of Consumers
WINDSOR, Conn., Sept. 11, 2014 — When life insurance executives gather in New York City for the LIMRA-LOMA Latin American Conference on Oct. 29 much of the discussion will address the changing needs of consumers.
The conference theme "The New Latin America: Preparing for the Customer of Tomorrow" reflects how consumers have changed the way they communicate, connect and interact with insurance companies.
"In a recent LIMRA survey, 89 percent of Latin American companies set a goal to improve their service practices to better meet their customers' needs," said Ian Watts, senior vice president and managing director, International Operations for LIMRA and LOMA. "At the conference we'll discuss strategies on how companies can reach their goals and be more effective with their consumer strategies."
Key presenters include:
- Mark Pfaff, executive vice president and co-president of Insurance and Agency Group for New York Life will discuss strategies and best practices for recruiting, training and developing long term success in a company's sales force.
- Rolf Steiner, senior vice president, Primary Value Chain Life & Health for Swiss Re will address the life insurance protection gap in Latin America and share results of a survey Swiss Re recently conducted in the region.
- Shankar Chaudhuri, senior strategy advisor for Business News Americas and former head of Global Market Intelligence for MetLife International will speak on untapped life insurance opportunities in Latin America and how to identify and benefit from them.
An executive panel addressing products and solutions for the retirement market will be moderated by Fabian Ricardo Hilsenrat, director, Binaria Seguros de Vida S.A., Binaria Seguros de Retiro S.A.
The two-day conference generally attracts more than 150 prominent life insurance and financial services executives from Latin America.
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LIMRA Contacts:
Catherine Theroux, 860-285-7787, ctheroux@limra.com
Mark Morris, 860-285-7875, mmorris@limra.com
About LIMRA
LIMRA is a worldwide research, consulting and professional development organization that helps more than 850 insurance and financial services companies in 64 countries increase their marketing and distribution effectiveness. Visit LIMRA at www.limra.com.
About LOMA
Established in 1924, with 1,200 plus member companies in over 80 countries, LOMA is committed to a business partnership with its world-wide members in the insurance and financial services industry to improve their management and operations through quality employee development, research, information sharing, and related products and services. To find out more about LOMA and the learning opportunities it offers, visit LOMA's Web site at www.loma.org.