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Welcome to LIMRA's Compensation Resource Center!

Tap into LIMRA’s United States and Canadian sales compensation research, meetings, and news to guide and grow sales by financial professionals.   

Latest Related Research

Financial Support for Advisors and Wholesalers in the U.S. and Canada

Will advisors and wholesalers receive financial relief from carriers if sales are negatively impacted by coronavirus?

U.S. Wholesaler Company Practices and Compensation

LIMRA’s annual Wholesaler Company Practices and Compensation Study provides an opportunity for companies to understand how wholesaling organizations that support both insurance and investment products are compensated.

MLEA Compensation, Production, and Retention

Up or down? View the annual trends on retention, production performance, and earnings of multiple-line exclusive (MLEA) agents.

GDC-Based Compensation Practices

Take a look at how companies are incorporating GDC-based compensation into their financial professionals' compensation plans — for both insurance and investment products.

Impact on Advisors of Sales Made by Call/Contact Centers and Online/Mobile Applications (2019 MarketScan)

Learn how sales from call/contact centers and online/mobile applications impact the roles, responsibilities, and compensation of full-time multiple-line agents.

Upcoming Related Events

Meet the Team

Donna B. Chaffin, M.B.A., FLMI

Associate Research Director, Distribution Research

Chaffin is responsible for research on affiliated distribution channels, including agency-building and multiple-line exclusive agent channels. She serves as project director for studies on field compensation design and pay practices, as well as topical research in response to the needs of LIMRA members. She is also the co-staff representative for LIMRA’s Financial Management Research Committee.

Chaffin, who joined LIMRA in 1989, earned her bachelor's degree from Green Mountain College and her M.B.A. from Rensselaer at Hartford.

Work Phone: (860) 285-7821

dchaffin@limra.com

Kathleen E. Krozel, LLIF, FLMI, ARP

Research Director, Distribution Research

Krozel manages the direct sales force (i.e., career and multiple line exclusive agent) distribution research program for LIMRA. Her team is responsible for some of LIMRA’s longest-standing benchmarking studies, providing research on field performance (recruiting and retention) and distribution financial management (cost and compensation).  Krozel’s primary expertise is distribution economics, but she has also directed projects covering field leader compensation, field benefits, and other topical issues in response to the needs of LIMRA’s membership.

Krozel serves as co-staff representative to LIMRA’s Financial Management Research Committee and acts as a research liaison for several of LIMRA’s committees and study groups.

Krozel joined LIMRA in 1985. She received her bachelor’s degree in mathematics from Central Connecticut State University and earned her LIMRA Leadership Institute Fellow (LLIF) designation in 2015.

Work Phone: (860) 285-7837

kkrozel@limra.com