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Platform Modernization: Best Practices to Tackle an Evergreen Problem

Karen R. Terry, FLMI; Kartik Sakthivel, Ph.D., MS-IT/MS-CS, MBA, PGC-IQ; Lauren Klak, Ph.D.; Rahil Jogani 6/15/2021

This report provides a benchmark for the current state of industry legacy systems and explores best practices for modernization success.

Summary

LIMRA and McKinsey & Company surveyed LIMRA member companies in the United States and Canada to explore the state of their legacy systems and modernization effort experience. The report covers the following areas:

  • Modernization approaches
  • System selection criteria
  • Business case development
  • Success/failure factors

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Meet the Project Director

Karen R. Terry, FLMI

Karen Terry leads the Individual Product Research team, developing and implementing LIMRA's research program for individual life, disability long-term care and critical illness insurance products in the U.S. and Canada. Under her guidance, her team provides competitive intelligence on product design, customer demographics, industry sales trends and forecasts for the North American individual insurance markets. With over 25 years of insurance product and consumer research experience, Karen is a leading industry expert on industry performance measures to LIMRA staff, member companies, and the media.

She earned her Bachelor of Science in marketing from the University of Maryland.

Assistant Vice President, Insurance Product Research
LIMRA and LOMA
kterry@limra.com


For more information, please contact kterry@limra.com.

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