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2023 Latin American Conference

Forces of Change: A New Chapter of Insurance

8/15/2023 - 8/17/2023
Hilton Panamá, Panamá City, Panamá
Register

Overview

Who Attends

The 2023 Latin American Conference will engage senior leadership from life insurance companies and banks doing business throughout Latin America. They join to learn and network with each other as well as various subject matter experts, government officials and leading academics that speak on the latest developments in distribution, training and corporate management.

Highlights

Join us in Panama, where we will bring together leaders from the Latin American life insurance industry.  You will benefit from:

  • New perspectives: Gain fresh insights from both peers and speakers on the top of mind issues that keep executives up at night.
  • Networking and camaraderie: Share experiences and ideas with senior leaders worldwide.
  • Knowledge and insight: Learn about the latest trends and issues affecting the industry in Latin America, including:
    • A Global Industry Outlook: Economic and geopolitical risks
    • Engaging a New Generation of Leadership Talent
    • The Voice of Insurance Producers in Latin America – Expectations for an Optimal Experience
    • The Impact of AI on the Insurance Industry
    • A New Look at Underwriting
    • Advancements in Bancassurance
    • CEO Panel: Forces of Change
    • Reconnecting with Consumer Needs
    • Retirement Programs
    • Seguros Inclusivos and how to reach low-income consumers
    • InsurTech Innovations: New products and modern distribution strategies

Please continue to check back for additional details and updates!

Interpretation Services

This event will include presentations in English, Spanish and Portuguese. Interpretation between languages will be offered at no additional cost.

Speakers

Paul Arrowsmith
Senior Vice President and President, International, LIMRA and LOMA

  • Wednesday, August 16, 2023

    9:00 am - 9:35 am: WELCOME AND OPENING REMARKS

Paul Arrowsmith

Senior Vice President and President, International, LIMRA and LOMA

Paul Arrowsmith joined LIMRA and LOMA in 2020 to lead International Operations. In this role, he will help member companies’ divisions in Asia, Latin America, Africa, and the Middle East to achieve their business objectives. Arrowsmith is a life insurance, bancassurance, and retail banking professional with 30 years of experience. He has held several senior leadership positions with leading financial services companies, primarily in Asia. Most recently, he was managing director of the life insurance business for Krungthai AXA, Thailand. In this role, he led efforts to revitalize its bancassurance sales process operations, prepared for the new consumer protection regulations, and refocused the company strategy, positioning it for future growth.

Arrowsmith holds a business diploma from Massey University in New Zealand and is a Distinguished Fellow with the Singapore Institute of Banking and Finance.

Marcelo Assunção
Regional CEO Latin America and the Caribbean, LIMRA and LOMA

Marcelo Assunção

Regional CEO Latin America and the Caribbean, LIMRA and LOMA

Marcelo Assunção is the Regional CEO Latin American and the Caribbean for LIMRA and LOMA. Prior to joining LIMRA and LOMA he held various industry roles, including Strategic Consultant for Aetna International, Regional Director for Icatu Seguros, Corporate Business Director for MetLife and AVP for Marsh. Marcelo has an MBA in Business Management from FGV.

Jorge Claude Bourdel
Executive Vice President, Asociación de Aseguradores de Chile A.G.

  • Wednesday, August 16, 2023

    2:30 pm - 3:30 pm: GENERAL SESSION

Jorge Claude Bourdel

Executive Vice President, Asociación de Aseguradores de Chile A.G.

Ingeniero Civil con Mención Estructuras, Universidad de Chile. Master en Economía y Dirección de Empresas, Instituto de Estudios Superiores de la Empresa (IESE), Barcelona, España. Fue Vicerrector Económico, Vicerrector Académico, Decano de la Facultad de Economía y Profesor de la Universidad del Norte.  Posteriormente, como Gerente de Finanzas de Banmédica S.A., inició las actividades de un compañía de seguros de vida, y una AFP. Fue Gerente de Finanzas de Banrenta Compañía de Seguros de Vida. También fue Director de Estudios de la carrera de Ingeniería Comercial y posteriormente Director Académico y profesor del ESE Business School de la Universidad de los Andes. Se ha desempeñado también como miembro titular de la Comisión Clasificadora de Riesgo de las AFP (en representación de las Administradoras de Fondos de Pensiones) y miembro del Directorio de diversas empresas. Como Gerente General de la Asociación de Aseguradores de Chile A.G., ha asumido cargos internacionales, llegando a ser Secretario General de FIDES durante dos períodos. En septiembre de 2012 fue nombrado Vicepresidente Ejecutivo de la Asociación de Aseguradores de Chile A.G.
Christian Brisson
Head of LATAM, ReMark Americas

  • Thursday, August 17, 2023

    11:40 am - 12:20 pm: GENERAL SESSION

Christian Brisson

Head of LATAM, ReMark Americas

Christian brought his passion for digital innovation to ReMark 9 years ago.  He combines ReMark technologies with his knowledge of data analytics, modeling, and product creation to lead digital implementation efforts across Latin America. Christian and his team help insurance carriers grow by developing, implementing, and managing omni-channel marketing campaigns. Prior to joining ReMark, Christian worked for two leading Mexican insurers, gaining experience in contact centers and alternative channel insurance sales.

Juana Francisca Llano Cadavid
Presidente, Suramericana S.A.

  • Thursday, August 17, 2023

    9:15 am - 10:30 am: GENERAL SESSION

Juana Francisca Llano Cadavid

Presidente, Suramericana S.A.

Desde el 1° de abril lidera la evolución estratégica de Suramericana y sus filiales, con el fin de fortalecer el portafolio de las Compañías, a partir de entregar nuevas capacidades para llegar a mercados a donde la industria aseguradora tradicional no ha llegado en la región.  Juana Francisca se desempeñaba desde hace cuatro años como Vicepresidenta de Seguros de Suramericana, cargo desde el que ha contribuido a la consolidación de la operación regional de la Compañía, presente en 9 países de América Latina, con cerca de 21 mil colaboradores, más de 17.9 millones de clientes y que hoy se posiciona como la cuarta mayor aseguradora de origen latinoamericano, después de 75 años de historia.

Es abogada de la Universidad Pontificia Bolivariana (Medellín), donde también hizo posgrados en Derecho Financiero y de los Negocios, al igual que en Responsabilidad Civil y Seguros; igualmente, cursó el Advanced Management Program, en Massachusetts Institute of Technology (MIT, Estados Unidos).  Toda la carrera profesional de Juana Francisca ha sido en esta Organización. Hace 16 años inició como Analista de Negocios Empresariales en Seguros SURA Colombia, luego se desempeñó allí mismo como Directora de Negocios Patrimoniales y Gerente de Negocios Empresariales. Asumió en 2016 como Vicepresidenta de Seguros de Suramericana, tras la adquisición de las operaciones de RSA en América Latina, que llevó a la creación de la oficina corporativa.

Samantha Chow
Global Head of Life, Annuity, and Benefits, Capgemini

  • Wednesday, August 16, 2023

    1:45 pm - 2:30 pm: GENERAL SESSION

Samantha Chow

Global Head of Life, Annuity, and Benefits, Capgemini

Samantha Chow is the VP, global market lead for life, annuity, & benefits with Capgemini, bringing over 20 years of experience in the life insurance, annuity, and benefits industry. She has deep expertise in product development, pricing strategies, competitive intelligence, operational process improvement, underwriting, claims, policy administration, and change management. Prior to joining Capgemini, Mrs. Chow gained her broad career level expertise from New York Life and AFLAC where she held roles such as corporate vice president of business productivity and innovation and director of research as well as several years serving the industry as an analyst at Aite Group. Mrs. Chow was focused on growing enterprise-wide capabilities for facilitating transformational and cultural change, digital transformation, improving the customer experience, innovation, and competitive advancement. Rounding out her career experience, she spent her last two years focused on technology and supporting expansion of EIS policy admin platform into the life and annuity market globally.

Kartik Sakthivel, PhD, MS-IT/MS-CS, MBA, PGC-IQ
Vice President & Chief Information Officer, LIMRA and LOMA

  • Thursday, August 17, 2023

    12:20 pm - 1:00 pm: GENERAL SESSION

Kartik Sakthivel, PhD, MS-IT/MS-CS, MBA, PGC-IQ

Vice President & Chief Information Officer, LIMRA and LOMA

As chief information officer for LIMRA and LOMA, Kartik Sakthivel is responsible for developing the information technology strategic direction for the enterprise. In this capacity, he directs and manages computing and information technology policies, programs and schedules for business and enterprise systems, and manages information services to meet LIMRA and LOMA’s corporate goals and objectives. An industry thought leader, Kartik champions the use of technology to improve the revenue, profitability and efficiency of the organization.

Joining LIMRA and LOMA in 2017, Kartik has broad industry experience, most recently as director of technology at Liberty Mutual Insurance. Kartik holds a Master of Science in Computer Information Systems / Information Technology, as well as a Master of Business Administration from Southern New Hampshire University.

Agenda

Registration

Register before July 15, 2023:
Members of LIMRA, LOMA and/or APADEA: US$1,000
Nonmembers: US$1,450

Register after July 15, 2023:
Members of LIMRA, LOMA and/or APADEA: US$1,150
Nonmembers: US$1,700

Spouse/Guest: US$149
A registration fee of $149 is available to spouses and guests of registered attendees. Individuals in an industry-related position, co-workers, or associates do not qualify. We invite spouses/guests to participate in the event’s food and social functions and ask that they wear their badge to these events. Participation in the general sessions and workshops is limited to those who have paid the full registration fee to attend the conference.

Refund Policy

Cancellations received before 15 July, 2023, will be refunded, less a $75 processing fee. Cancellations received from 15 July, 2023 to 31 July, 2023 will be refunded, less a $375 processing and administrative fee. No refunds will be issued after 31 July, 2023.

In the event that a scheduled meeting or event is cancelled by LIMRA/LOMA for any reason, LIMRA/LOMA shall refund any conference registration fees that have been paid by the registrant. Under no circumstances, however, shall LIMRA/LOMA be liable to the registrant for any other expenses including, but not limited to, airfare and hotel expenses incurred by the registrant.

Need Help Getting Approval?  Download our “Convince Your Boss” letter for ideas on how to get your request to attend approved!

Register

Hotel / Venue

Hilton Panamá

Balboa Avenue and Aquilino
Panamá City, Panamá,

(+507) 280-8000

Hotel Reservations

If you receive any unsolicited or suspicious email or phone call about a hotel booking in conjunction with this meeting, our advice is not to click on it, but delete the email immediately. In the case of a phone call, never give out your credit card information. Our designated conference hotels will never call you unless you contact them first.

Conveniently located at the corner of Avenida Balboa and Aquilino de la Guardia, the Hilton Panama hotel offers an attractive retreat just a few steps from the “Cinta Costera”, and two blocks from the financial district. Located on the Bay of Panama, the hotel is a 10 minute drive to the Multiplaza Mall, canal tours, and the Casco Viejo UNESCO site, and only 20 minutes from Tocumen International Airport.

Make your room reservation at the Hilton Panamá by July 24, 2023 to receive the discounted group rate of US $147 (single) or US $162 (double) + tax (10%) per night. The group rate will be offered three days prior and three days after the meeting dates, and includes breakfast and internet. Check in is 15:00; check out is 12:00.

Rooms at the group rate are limited and available on a first come, first-served basis, so be sure to book early for best selection and price!

To make hotel reservations:

Visit https://book.passkey.com/e/50452589

Become a Sponsor or Exhibitor

The Latin American Conference connects senior leadership from insurance companies, banks and top solution providers to discuss the trends, predictions, opportunities and challenges impacting the life insurance industry in Latin America.

Join the conversation by securing a sponsorship or exhibiting at the conference.

Sponsors and Exhibitors

Silver Sponsor

Supporting Organizations

Media Sponsors

Exhibitors

Contact us to learn more:

Mr. Jinhai Guo

International Conference Coordinator

LIMRA and LOMA

GUOJ@loma.org