Skip to content

How are U.S. workplace benefits carriers investing in digital transformation?

Summary

Digital transformation is reshaping the workplace benefits industry. To learn about carriers’ technology investments in support of their non-medical business lines, LIMRA surveyed 32 U.S. carriers in October and November 2023. This is an update to a study conducted in late 2020.

Topics include:

  • Overall digital strategies
  • Working with technology platforms
  • APIs
  • Internal systems
  • Data and analytics
  • Artificial intelligence
  • Digital customer experience

No part of any report may be reproduced or translated without written permission from LIMRA. Please contact Customer Service for further information.

Related Research


Meet the Project Director


For more information, please contact klandry@limra.com.

Did you accomplish the goal of your visit to our site?

Yes No

© 2024, LL Global, Inc. Unauthorized use, reproduction, or reprinting of this material (or any portion thereof) for any purpose without express written permission from LL Global (LIMRA and LOMA) is strictly prohibited, including, without limitation, use with any current or future form of an Artificial Intelligence tool or engine.