How are U.S. workplace benefits carriers investing in digital transformation?
Summary
Digital transformation is reshaping the workplace benefits industry. To learn about carriers’ technology investments in support of their non-medical business lines, LIMRA surveyed 32 U.S. carriers in October and November 2023. This is an update to a study conducted in late 2020.
LIMRA surveyed carriers in the United States regarding their practices concerning the use of payouts to both benefits administrators and other technology vendors.
LIMRA and EY partnered to explore the future of workforce benefits, including the changing nature of work, the need for holistic wellness solutions, and the role of digital transformation.
As employer benefit strategies evolve, understanding what’s working, and what’s next, is essential. This research analyzes group benefits penetration across Canadian employers, evaluates the value of consolidating retirement and insurance offerings under one carrier, and measures interest in ancillary services designed to enhance employee wellbeing and engagement. Canadian Employee Benefits Landscape just added.
Since 2021, a new construct has been available to employers who want to sponsor a workplace retirement savings program but may be reluctant to take on the role of an active plan sponsor: the Pooled Employer Plan (PEP).This research explores advisor assessment – and actions – relative to PEP plans and opportunities.
Kim conducts quantitative and qualitative research on hot topics within the employee benefits industry, with a specific focus on employer and employee perspectives. She is also responsible for LIMRA’s worksite and supplemental health research programs. She is a frequent speaker at industry conferences and events. Kim joined LIMRA in 2008. She received her bachelor's degree from Wesleyan University and her master's degree from the University of Hartford.
Associate Research Director, Workplace Benefits Research
LIMRA and LOMA
klandry@limra.com