Skip to content

How has consumer sentiment and confidence in the financial services industry changed during the pandemic?

Download Your Reports

No part of any report may be reproduced or translated without written permission from LIMRA. Please contact Customer Service for further information.

Summary

It’s becoming increasingly evident that what we’re capturing in our research is not a single narrative, but the tale of two Americas. The increasing role one’s political ideology has on our country’s collective opinion is evident.

  • How have consumers’ concerns about COVID-19 and the economy changed since the onset of the pandemic?
  • What impacts is the recession having on their personal finances?
  • How stressed are they today?
  • How much confidence do they have in the financial services industry?
  • Is our industry satisfying customers during this time?

Other COVID-19 Research and Resources

Related Research


Meet the Project Director


For more information, please contact jdouglas@limra.com.