What matters most to employers when it comes to voluntary benefit implementation, service, and claims?

Kimberly A. Landry 9/1/2020
What matters most to employers when it comes to voluntary benefit implementation, service, and claims?
Employers have high standards for the service they expect to receive from their voluntary benefit carriers. In December 2019 and January 2020, LIMRA surveyed 1,430 U.S. employers that offer voluntary benefits to learn more about their expectations for voluntary implementation, ongoing service, and claims. They revealed:
What do employers want from their voluntary benefits carriers?
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