Skip to content

How Can We Help You: The Voluntary Benefits Series

Ron Neyer, MBA, AIRC, CLU, ChFC; Kimberly A. Landry; Mary Lesch, Ph.D. 9/1/2020

What do employers want from their voluntary benefits carriers?

Summary

Employers have many factors to consider when choosing a voluntary benefits carrier, and their expectations of their carriers are high. What are employers’ most important considerations when selecting a carrier for their voluntary benefits? Which factors contribute most to their ongoing satisfaction with their benefits providers? To answer these questions, LIMRA surveyed 1,430 U.S. employers about what matters most to them in a voluntary benefits carrier across a variety of areas such as implementation, claims, service, and technology capabilities.

Reports in the Series

How Can We Help You? Using Employer Perceptions to Define Digital Tool Opportunity and Strategy in Voluntary Benefits

Mar 22, 2021

Get information on employer perceptions that can help drive strategy in digital tool development: availability of digital tools, usefulness of a specific tool in addressing a significant problem, and tool quality.

How Can We Help You? Key Employer Considerations in Selecting Voluntary Benefit Carriers

Oct 28, 2020

How do employers evaluate voluntary benefits carriers? Which general and specific considerations do they consider most important?

How Can We Help You? Employers' Service Expectations for Voluntary Benefits

Sep 1, 2020

What matters most to employers when it comes to voluntary benefit implementation, service, and claims?

How Can We Help You? Employers Share Their Experiences and Expectations for Voluntary Benefits

May 19, 2020

What do employers consider most important when selecting voluntary benefit carriers? Learn about their expectations for implementation, claims, service, and technology.

Related Research

U.S. Worksite/Voluntary Sales and In Force

Results are in! View the latest market stats on 100 percent-employee-paid products sold at the workplace.

Beyond the Spreadsheet: Which Benefit Features Really Matter to Employees?

Learn about employees' views of various product features for accident, critical illness, and life insurance benefits.

Straight Talk: Employee Benefit Brokers Discuss the Factors That Most Influence Carrier Recommendations and Their Perspectives on a Changing Market

What do employee benefit brokers consider most important in recommending workplace benefit carriers to their clients?

2021 Insurance Barometer Study

The 2021 study period marks the 11th edition of the annual Insurance Barometer. Surveying American consumers during this difficult time provides critical insights for the industry on the impact that COVID-19 is having on financial attitudes and behaviors.

In the House: Exploring Retiree and Pre-Retiree Housing

Assisted living and medical care rank low on pre-retiree and retiree housing resource requirements. Affordability tops their lists, while low maintenance and closeness to family are distant seconds.

Meet the Project Director

Ron Neyer, MBA, AIRC, CLU, ChFC
Neyer’s area of expertise is monitoring and communicating trends in workplace insurance distribution. He manages carrier practice studies, as well as research projects focusing on employers, employees, and brokers/advisors. He also conducts ongoing research that tracks the compensation practices of U.S. and Canadian carriers. Neyer is a frequent author and presenter for industry publications and events, where he shares research-based insights. He manages LIMRA’s Account Management Study Group and has served on committees for both the Voluntary Employee Benefit Board and the Voluntary Benefits Forum. He joined LIMRA in 1998 and received his bachelor’s degree and M.B.A. from the University of Connecticut.

Associate Research Director, Workplace Benefits Research
LIMRA
Rneyer@limra.com


For more information, please contact Rneyer@limra.com.

You May Also Like...

Group & Worksite Benefits Conference

Gain fresh ideas and insights to successfully address short-and long-term changes in the U.S.

LIMRA Data Exchange Standards (LDEx)

Benefits Enrollment Management 1.1 This latest release enables the exchange of coverage elections, changes, and terminations, as well as non-coverage demographic changes between technology companies and insurance carriers.

Custom Research

Research tailored to your individual business needs.